Went into get my tyre looked at as was losing pressure about every 4 weeks to a level where warning light was coming on. They quickly identified a nail which was buried and certainly would have b... See more
Company replied
Location
Switch location1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB
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See what reviewers are saying
Helped me out when my car needed major works easy website to use to book appointments and discounts when using their site. Customer service is a little less friendly a little robotic but at least not... See more
Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... See more
Company replied
Tyres were fitted at the time scheduled and I was kept informed of any alignment worked that was required, which has since made a difference to the handling of the car. Details of work carried out was... See more
Company replied
Company details
About Protyre Autocare - Gloucester Woodrow Way
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, United Kingdom
- 01452 526594
4.8
Excellent
897 reviews
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Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Mr O'Donnell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
It was a quick and efficient service…
It was a quick and efficient service for 2 front wheels and tracking. Thank you.
26 October 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always great service from here ,
Always great service from here ,
Comfortable waiting area and friendly staff.
26 October 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Ms Mustoe,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent work carried out by highly…
Excellent work carried out by highly skilled technicians.
26 October 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Mr Wilkes,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The fitters were very helpful
The fitters were very helpful, sorted out the problem while we went for a coffee
21 October 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service very good staff helpfull
Service very good staff helpfull. Can't do enough to help
19 October 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Cuj dean,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the helpful service you received from the team at our Gloucester Woodrow Way branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very polite and welcoming John is very…
Very polite and welcoming John is very good as your depot manager/front of house. Nothing is to much. The price is good.
12 October 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Malcolm,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Went into get my tyre looked at as was…
Went into get my tyre looked at as was losing pressure about every 4 weeks to a level where warning light was coming on.
They quickly identified a nail which was buried and certainly would have been able to see it myself. Tyre repaired and out within 20 mins.
Thanks for finding the issuing and stopping me from having a potential blow out at high speed.
30 September 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Dale,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre helped
Helped me out when my car needed major works easy website to use to book appointments and discounts when using their site. Customer service is a little less friendly a little robotic but at least not rude like some places are these days. Price for my works carried out on my car was expensive anyway so wasn’t to concerned as I think it could have been a similar price elsewhere. All good tough.
12 November 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service to fit new tyres.
Tyres were fitted at the time scheduled and I was kept informed of any alignment worked that was required, which has since made a difference to the handling of the car. Details of work carried out was clearly explained when settling bill. Overall, happy with the fitting of the tyres and the time it took overall.
9 September 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Simon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester centre.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Amazing team!
16 September 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Web site was easy to use for booking…
Web site was easy to use for booking slot. When I arrived was on time and had vehicle back when they said
9 September 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Jon,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was a walk in needing tracking done…
I was a walk in needing tracking done after hitting a pot hole. I was met pleasantly, the work was done quickly and the report was easy to understand. All in all a very good experience.
9 September 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Helen Gardner,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers.
We are delighted to hear that you are happy with the service you received from our team at our Gloucester Woodrow Way branch, especially after an unexpected issue like hitting a pothole.
We are pleased the work was done quickly and the report was easy to understand.
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Booked gold service for 8.30 am start
Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and labor were available for immediate start if required, picked up car with completed with front discs and brake pads all round and tracking done by lunch time. A bit pricey but excellent service, thank you.
9 September 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
**Amended ** reached out with apologies promptly. Added charges without authorisation but quick service
Amended review
###Protyre immediately reached out to me and apologised and explained and so I will be returning in the further. ##
Came to protyre for first time as they were doing a MOT deal .( But There was no obvious signage that bathwicks tyres was now part of protyre)
Positives thought was v Prompt and quick service and polite .
However , they did charge for work to be done- as the mot failed - but without authorisation. We wouldn’t have paid for it as it was small enough to fix ourselves
9 September 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Sally Jackman,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your experience at our Gloucester branch.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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