Went into get my tyre looked at as was losing pressure about every 4 weeks to a level where warning light was coming on. They quickly identified a nail which was buried and certainly would have b... See more
Company replied
Location
Switch location1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB
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See what reviewers are saying
Helped me out when my car needed major works easy website to use to book appointments and discounts when using their site. Customer service is a little less friendly a little robotic but at least not... See more
Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... See more
Company replied
Tyres were fitted at the time scheduled and I was kept informed of any alignment worked that was required, which has since made a difference to the handling of the car. Details of work carried out was... See more
Company replied
Company details
About Protyre Autocare - Gloucester Woodrow Way
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, United Kingdom
- 01452 526594
4.8
Excellent
897 reviews
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All done very quickly and the staff we…
All done very quickly and the staff we really helpful.
17 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Really pleased with my experience. The short notice availability for booking in was a huge plus, not just that I was able to go off do a job and come back by lunch time it was done
17 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Dan,
We appreciate your 5-star review! We are delighted you had a positive experience.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a bad experience with them not gone…
Had a bad experience with them not gone back
28 November 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Edward,
We're sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager and he will be in touch to discuss your experience further.
Kind regards,
Eddie
Customer Care - Protyre
Been going there for years and have…
Been going there for years and have always been fair.
15 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Leigh,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Shahid S,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Aircon refill Bathwick Tyres
First visit the adaptor for the aircon machine for my make of car was broken and I waited over half hour before I was told about this. Re booked for first appointment next day and had to wait over 1.5 hours as the gas canister was not filled from the previous day and that took over twenty minutes to just do that before the work could be done. Very disorganised and frustrating. The only good point was the gentleman on front desk who was just filling in for that day from Cheltenham garage was very polite and apologetic
26 May 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Anita Teall,
Thank you for your feedback. We are sorry to hear that your recent visit to our Gloucester Woodrow Way branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Quick and efficient service
Quick and efficient service, great price and friendly staff 👍
3 June 2026
I had a flat battery
I had a flat battery so took the car in for a new one. They sorted me out right away. Always friendly and helpful and good prices
1 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Mr Titccombe,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Amazing service with good prices
13 May 2026
I recentlyExcellent service from Protyre Gloucester Woodrow Way used Protyre Autocare
I recently used Protyre Autocare – Gloucester Woodrow Way and had an excellent experience. The team were professional, friendly, and very helpful from start to finish. They explained everything clearly, completed the work efficiently, and provided great customer service throughout.
I really appreciated their honesty, attention to detail, and the way they made the whole process straightforward and stress-free. I would highly recommend this branch to anyone looking for reliable tyre or car care services.
4 May 2026
Highly recommend
Booked my car in very quick and very thorough been here a few times now and always very helpful. Highly recommend.
6 May 2026
Unprompted review
They actually talk to you, in a way you understand
They told me what was wrong all along while I was there
20 April 2026
Easy to find and pay for the tyres I…
Easy to find and pay for the tyres I needed online. Easy to book an online appointment for the following day to have them fitted. Arrived on time and was greeted with a polite and friendly attitude. Work was done within an hour as specified. Waited in the comfortable reception area with a coffee from the machine and managed to get a bit of work done on my laptop. When finished the car was driven to the front of reception for an easy exit.
16 April 2026
Unprompted review
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