Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... See more
Company replied
Location
Switch location1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB
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See what reviewers are saying
Amended review ###Protyre immediately reached out to me and apologised and explained and so I will be returning in the further. ## Came to protyre for first time as they were doing a MOT deal... See more
Company replied
I was a walk in needing tracking done after hitting a pot hole. I was met pleasantly, the work was done quickly and the report was easy to understand. All in all a very good experience.
Company replied
I’ve used these guys a few times over the past year or two, can’t fault them to be fair. When things have not gone to plan they have been very quick to rectify the issue, eg my aircon system would no... See more
Company replied
Company details
- #9 of 23 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Gloucester Woodrow Way
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, United Kingdom
- 01452 526594
4.8
Excellent
881 reviews
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Great experience from Andy and the…
Great experience from Andy and the team. Really knowledgeable and friendly
24 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Mr Halker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great experience from the team Jon on…
Great experience from the team Jon on the front desk was really knowledgeable and helpful
24 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Mrs Harrison,
We appreciate you sharing your feedback! We're so glad to hear our in centre team provided a great experience. Thank you for your custom!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I ve used Protyre for a few years now
I ve used Protyre for a few years now, we take all our family cars there. Good service, good communication.
22 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Claire,
We truly appreciate your continued loyalty and positive feedback. We are so glad to know our in centre team provide good service and communication for your family's cars.
Best regards,
Eddie
Customer Care - Protyre
Your staff are friendly
Your staff are friendly, seem very well trained and professional.
Only drawback as an ex business man, the reception area clearly not cleaned regularly as were toilets.
Rather unfortunate as my wife used them.
However overall a good experience.
22 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Exceptional personal service after email failure!
Service on visit was fine and I was promised an email receipt for tyres and tracking, which didn’t turn up so I called to enquire as to its whereabouts and was told that it would be sent again and would arrive in my inbox within minutes - still didn’t arrive. Clearly an email problem but paperwork now delivered by hand! Great service thank you!
11 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Peter Dunham,
Thank you for leaving us a review.
We have just emailed this invoice over, please let us know if you have any trouble - we do advise to always check your spam folder, just in case.
If the invoice is not received, or you require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Customer Care - Protyre
All done very quickly and the staff we…
All done very quickly and the staff we really helpful.
17 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Really pleased with my experience. The short notice availability for booking in was a huge plus, not just that I was able to go off do a job and come back by lunch time it was done
17 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Dan,
We appreciate your 5-star review! We are delighted you had a positive experience.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a bad experience with them not gone…
Had a bad experience with them not gone back
28 November 2025
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Edward,
We're sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager and he will be in touch to discuss your experience further.
Kind regards,
Eddie
Customer Care - Protyre
Been going there for years and have…
Been going there for years and have always been fair.
15 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Hello Leigh,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Shahid S,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Aircon refill Bathwick Tyres
First visit the adaptor for the aircon machine for my make of car was broken and I waited over half hour before I was told about this. Re booked for first appointment next day and had to wait over 1.5 hours as the gas canister was not filled from the previous day and that took over twenty minutes to just do that before the work could be done. Very disorganised and frustrating. The only good point was the gentleman on front desk who was just filling in for that day from Cheltenham garage was very polite and apologetic
26 May 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Anita Teall,
Thank you for your feedback. We are sorry to hear that your recent visit to our Gloucester Woodrow Way branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Quick and efficient service
Quick and efficient service, great price and friendly staff 👍
3 June 2026
I had a flat battery
I had a flat battery so took the car in for a new one. They sorted me out right away. Always friendly and helpful and good prices
1 June 2026
Reply from Protyre Autocare - Gloucester Woodrow Way
Dear Mr Titccombe,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Amazing service with good prices
13 May 2026
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