Protyre Autocare - Gloucester Woodrow Way Reviews 

879
TrustScore 5 out of 5

4.8

1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB


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Rated 5 out of 5 stars

Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... See more

Rated 3 out of 5 stars

Came to protyre for first time as they were doing a MOT deal . But There was no obvious signage that bathwicks tyres was now part of protyre. There was ONE van with protyre name on it in the yard ;... See more

Company replied

Rated 5 out of 5 stars

I was a walk in needing tracking done after hitting a pot hole. I was met pleasantly, the work was done quickly and the report was easy to understand. All in all a very good experience.

Rated 5 out of 5 stars

I’ve used these guys a few times over the past year or two, can’t fault them to be fair. When things have not gone to plan they have been very quick to rectify the issue, eg my aircon system would no... See more

Company replied


Company details

  1. #9 of 23 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

About Protyre Autocare - Gloucester Woodrow Way

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, United Kingdom

  • 01452 526594

4.8

Excellent

TrustScore 5 out of 5

879 reviews

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4.8

All reviews

(879)

33,606 reviews in the last 12 months

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Rated 5 out of 5 stars

Got the job done

Good communication, discussed required work and quote was returned in a good time. The work was completed the next working day.

It's annoying to need unexpected work on the car but prices were in line with expectations

6 February 2026
Rated 5 out of 5 stars

Super efficient service

Having waited over 2 hours for a puncture to be plugged by a breakdown service company on the Motorway, i picked this garage from google,and was i glad i did. I had a replacement tyre on and was on my way travelling to Scotland within 20 mins. Nothing was too much trouble for the friendly knowledgeable staff, making sure the correct tyre was sold,with a choice of options. Would highly recommend. Super efficient service, sadly lacking in so many others today.

3 February 2026
Rated 5 out of 5 stars

Had a set of tyres and wheel alignment…

Had a set of tyres and wheel alignment in October, and MOT last week.
Pleasant, friendly and knowledgable staff. Very helpful with choice of tyres for my budget. Good prices.

13 October 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Cliff Sexty,

We appreciate you sharing your positive experience!

We're happy to hear that our staff at our Gloucester Woodrow Way branch were helpful and knowledgeable when you chose your tyres and that you were pleased with our prices.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

They just made having new tyers easy

They just made having new tyers easy

2 February 2026
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Sue,

We're happy to hear that your new tyre installation was easy.

Thank you for sharing your positive experience you had with our team at our Gloucester Woodrow Way branch.

Thank you for your feedback,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care

Rated 5 out of 5 stars

Excellent Service Time & Time Again

Excellent service given every time, particularly by the Centre Manager, Andy Davidson. He always goes over and above and everything is always well explained. The work is carried out to a high standard and very reasonably priced. Wouldn't go anywhere else. Thanks Guys.

14 January 2026
Rated 5 out of 5 stars

Fitted me in with ease

Fitted me in with ease. Excellent communication, value for money and workmanship. Would definitely use again.

5 January 2026
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Darren Otterwell,

We appreciate you sharing your feedback regarding your recent service at our Gloucester Woodrow Way branch.

We're happy to hear that our team provided excellent communication, workmanship, and value.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Totally awesome customer service

Totally awesome customer service, when things went slightly sideways (supplier issue). I had a really reasonable explanation and was swiftly sorted out. I will definitely be using them again.

31 December 2025
Rated 1 out of 5 stars

Unprofessional service

I'm writing to express my disappointment with the service I received at Bathwick tyres in Bristol Road, Gloucester. I recently ordered 2 front tyres and a wheel alignment check protyre online and booked a time slot with your garage.

Upon collection, the technician informed me that everything was done, including the wheel alignment. However, as I drove out of the garage, I noticed the car was pulling to one side. I returned the next morning to report the issue, and the problem was attempted to be fixed. Unfortunately, the issue persists, and I've noticed that one of the valve (with tyre pressure sensor) was damaged during the process.

As a result, I'll now need to spend an additional £60-70 to replace the damaged part. I'm not satisfied with the service and would appreciate it if you could look into this matter further.

16 December 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear  Sanjeewa,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester Woodrow Way  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 2 out of 5 stars

Two days after fitting 4 new tyres

Two days after fitting 4 new tyres, my tyre pressure monitors failed. Could be a coincidence, but still costly. After replacing, the next morning I awoke to a flat tyre… also realising my locking wheel nut had not been returned. The next day, I returned to investigate flat tyre. After an awkward conversation where I was subtly accused of lying about not receiving it, they finally admitted they thought I was a different customer. There were 7 locking wheel nuts on the reception desk which had not been returned to other customers. This does not bode well…. They couldn’t remove my wheels to check fault with tyre. I was given £100 cash to drive the car to a different non affiliated “professional” tyre company where a cash in hand deal was made to remove and replace the locking wheel nuts. This company showed 2 cracks in the rim that needed repairing at an additional cost. Now the work is complete but I have standard nuts so will have to spend more to replace the locking wheel nuts. This experience cost me over £1000 not including replacing the locking wheel nuts. I went there with legal but worn tyres…. Maybe it’s just unlucky and coincidence, maybe….

24 December 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Matt Pope,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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