Protyre Autocare - Great Dunmow Reviews 

1,167
TrustScore 4.5 out of 5

4.6

Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB


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Rated 3 out of 5 stars

The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... See more

Company replied

Rated 5 out of 5 stars

Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... See more

Company replied

Rated 5 out of 5 stars

Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... See more

Company replied

Rated 5 out of 5 stars

I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before! Excellent service, staff are fri... See more


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, United Kingdom

  • 01371 873717

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,167)

32,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable and quality work

We have cars Mot and service here and have done for a few years now. The quality of work is great and they always give good advice on options. Their customer service has improved greatly with prompt answering of calls and someone being at the reception desk.

19 January 2026
Rated 5 out of 5 stars

Online order from Protyre…

I ordered my tyres online from Protyre and got a competitive price. What makes Protyre good is that they are a proffesional company with properly trained staff. There was no up selling and they were very efficient. Would definitely use again.

19 February 2026
Unprompted review
Rated 4 out of 5 stars

I had a puncture repair which didn't…

I had a puncture repair which didn't hold and still went down, which then ended up with a tyre replacement. The tyre price was matched to another supplier but didn't originally receive puncture repair refund. However after review, this was deemed an oversight and the puncture repair was refunded.

9 February 2026
Protyre Autocare - Great Dunmow logo

Reply from Protyre Autocare - Great Dunmow

Dear Simon,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Great Dunmow branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Happy with the service.

I had a MOT done which I found easy to book on-line, I did try to telephone a couple of times but after 10 minutes not being able to get through I decided to go there and speak to them. I found them polite and very helpful. Overall I was happy with the service hence 5 stars.

11 February 2026
Rated 5 out of 5 stars

Great service

Great service, staff are very helpful and friendly. And the tyres and service is very competitively priced.
Nice waiting area, and tea and coffee and a toilet facilities.

9 February 2026
Rated 5 out of 5 stars

Happy customer

Got there early morning , dropped keys, was keep informed, mot and service , passed mot , had some advisories, wasn't rushed into having them done. I chose to get them done... picked my car up early afternoon , and price wasn't over the top .

28 January 2026
Rated 5 out of 5 stars

Friendly welcome, efficient work.

Friendly welcome. Efficient service and completed task on time. (And they kept my car overnight when I wasn't able to pick it up the same day.)

It is the welcome and efficiency that I have come to expect, over the years I have been dealing with Protyre (Tyremart).

19 January 2026

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