Very friendly and helpful front desk staff and very knowledgeable on the product. Good fitting staff, a very good experience all round 👍
Company replied
Location
Switch locationUnit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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See what reviewers are saying
The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... See more
Company replied
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... See more
Company replied
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Great Dunmow
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, United Kingdom
- 01371 873717
4.6
Excellent
1k reviews
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Competitive price work carried out on time
Competitive price work carried out on time
14 January 2026
Limited Stock Online
Wasn’t able to pre-order the tyres I wanted as limited stock. Attended the garage and they could not order. They helped identify alternatives brands in stock and fitted. Unfortunately missed out on the online savings as purchased on site.
14 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Great Dunmow
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Great Dunmow
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Above and beyond!@
Thank you to the lovely Employee/Manager not sure of the gentleman's job role.
I turned up 8.20am panicking with a Coolant Warning light.. he very kindly checked it and replenished it before opening time. Thank you once again it was very decent of you and I really appreciate your very kind service
6 January 2026
Unprompted review
Tyre Pressure monitoring system reset issue
I had four new tyres fitted and then had an issue with the car's TPMS warning light. The fitter at Protyre Dunmow was very helpful when I brought the car back to have the tyre pressures checked. His name was Henry and he checked the new tyre pressures for me which were all correct and advised me that the the TPMS system should reset itself after driving the car for an hour or so. It did reset as he had advised me. I would use Protyre again.
7 January 2026
Unprompted review
Friendly bunch
Friendly bunch, especially Henry and George, it was the first working day back after Christmas, so I expected an issue with stock or not booking. I walked in - with a puncture, it was repairable for about £30 - no upsell pressure. I had a nice chat and a coffee with Henry and George, whilst the technicians sorted out the puncture.
29 December 2025
Excellent service!
7 January 2026
Very good service seen within 45 mins
5 January 2026
10/10
Went in for a slow puncture. They had a look and fixed it very quickly. The staff were amazing and helped a lot.
2 January 2026
Reply from Protyre Autocare - Great Dunmow
Dear Park,
We appreciate you taking the time to leave us such a fantastic review!
We are so glad to hear that our team at our Great Dunmow branch was able to quickly resolve the slow puncture and provide helpful service.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Great service ,mechanics were helpful .
31 December 2025
Reply from Protyre Autocare - Great Dunmow
Dear Maxine collins,
We appreciate you taking the time to leave us a review!
We're glad to hear that our mechanics were helpful and provided great service at our Great Dunmow branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Lovely staff and great knowledgeable…
Lovely staff and great knowledgeable service for MOT
24 December 2025
Reply from Protyre Autocare - Great Dunmow
Hello Caroline,
We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that our team in centre provided knowledgeable service for your MOT.
Best regards,
Eddie
Customer Care - Protyre
I always find everyone so polite and…
I always find everyone so polite and friendly and go out of their way to help
19 December 2025
Car motAll good no problems booked on line job…
All good no problems booked on line job done happy days 😎👍🏻
22 December 2025
Not just an MOT
Very professional, confidence boosting very thorough job, not the usual feeling for an MOT
15 December 2025
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