We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... See more
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See what reviewers are saying
I used Protyre in Guildford for the MOT and service on my vehicle. Service was prompt, efficient and reasonably priced, as usual. What stands out for me is the quick and simple booking system - dire... See more
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I popped in from the street as my Tiguan’s steering wheel was shaking a bit when driving around 70 mph. At reception, they technically offered a wheel balance and check. I expected that this ta... See more
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The people working in this establishment are all honest polite and sincere practitioners both in the Reception Office and the Work area. I have used them over recent years and I advise people I know... See more
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Company details
- #9 of 23 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Guildford Moorfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 566355
4.8
Excellent
2k reviews
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Reply from Protyre Autocare - Guildford Moorfield Road
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great professional service
Great service the tyre ordered via a 3rd party was not the correct one delivered. I was advised that I also had another tyre that ideally needed to be changed. I phoned 3rd party & they cancelled
My order. Reordered them direct with Protyre & they recommended input both new tyres on the front & refit one existing tyre to the rear for a good balance. Very good service & attention to detail.
Becky was exceptional.
17 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Yvonne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Book air-conditioning refill
Book air-conditioning refill , went there and didn't have to wait and very friendly staffs
17 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Suman,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have had my car MOT there for the…
I have had my car MOT there for the last eight years, I have always found them very helpful and amicable, I would recommend them highly.
15 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Hills,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very polite
Very polite, fully informed, easy to schedule/reschedule and will gladly come back again. It's just a shame that the place stinks bad from their neighbour and 'No' I don't mean MINI BMW.
Also, if you have a bad back like me, don't use their couch because I struggled to get back up.
8 June 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Exceptional service
I can't fault how helpful the front of office staff were especially Becky. Very knowledgeable and helpful. Would definitely recommend to family and friends
13 May 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Hello Mr Johnson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very happy and would recommend
All the staff were very friendly and I was kept informed at every stage. My car’s problem is fixed and the cost was very reasonable. Thank you very much :o)
3 June 2026
Great service with very helpful staff.
Great service with very helpful staff.
Booking my vehicle MOT was easy on line and I could
select the time that suited me best .
3 June 2026
The process was simple from beginning…
The process was simple from beginning to end from booking on line to getting the work completed in a swift and efficient style.
The staff were very helpful and pointed out a few advisories and provided me with a quote which was extra to what I attended for.
Great experience from the team
3 June 2026
Always the best
Always the best. Would trust anyone else now. Helpful staff, prices are good and service is always quick!
3 June 2026
Honest and efficient
25 May 2026
Great team of people ,very friendly…
Great team of people ,very friendly ,informative and most importantly do a great job.
27 May 2026
Overworked staff
The staff were lovely and clear, but they had too many customers and not enough staff.
25 May 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Phil Leach,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Lovely staff
Lovely staff, good at what they do & reasonably priced. What more fo you need.
25 May 2026
Protyre Guildford - Simply The Best!
The team at Protyre Guildford are just brilliant.
THE best customer service you will ever receive in a garage, they take such great care of your vehicle as well as you. Fair, reasonable and transparent prices. Truly not a better garage to take your motor to!
Becky, Mick, James & Adam - thank you so much for looking after me and my car, and getting it through it’s MOT.
19 May 2026
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