We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... See more
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I used Protyre in Guildford for the MOT and service on my vehicle. Service was prompt, efficient and reasonably priced, as usual. What stands out for me is the quick and simple booking system - dire... See more
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I popped in from the street as my Tiguan’s steering wheel was shaking a bit when driving around 70 mph. At reception, they technically offered a wheel balance and check. I expected that this ta... See more
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The people working in this establishment are all honest polite and sincere practitioners both in the Reception Office and the Work area. I have used them over recent years and I advise people I know... See more
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Company details
- #9 of 23 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Guildford Moorfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 566355
4.8
Excellent
2k reviews
Asks customers to review
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Hunter 4 wheel alignment
Second time visiting the Guildford branch for 4 wheel alignment on the Hunter system. Great service, good knowledge and technicians. Love the certificate on the wall re not ripping women off, nice touch. Will definitely use again.
28 February 2026
Unprompted review
emergency stop.
Was an emergency stop.
Guys were ace and sorted it quick time.
Happy customer
24 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always friendly and they thoroughly…
Always friendly and they thoroughly check the order to make sure you're getting the correct tyre(s) for your vehicle.
27 February 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Nigel Eastman,
We appreciate you sharing your feedback.
We're happy to hear that you find our team at our Guildford Moorfield Road branch, friendly and that we thoroughly check your order to ensure you get the correct tyres for your vehicle.
Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very good service as always
Very good service as always. I would highly recommend Protyre
25 February 2026
Not good they failed my MOT saying that…
Not good they failed my MOT saying that the power steering was leaking and i had to go to the main dealer,
The main dealer(Nissan) said it wasn't leaking just residue on the joints and passed its MOT
2 May 2025
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Raymond Atkinson,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Guildford Moorfield Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
very helpful and polite did the work…
very helpful and polite did the work efficiently and in the time frame
25 February 2026
Great Service
Booked MOT online and received £10 against the booking. Arrived early, they attended to the vehicle early and were professional amd courteous throughout.
25 February 2026
The manager saved our holiday to the…
The manager saved our holiday to the Alps by assisting with a change to winter tyres at short notice.
16 February 2026
Friendly and efficient staff
Friendly and efficient staff. They always make you feel welcome and give me special attention knowing I lost my husband recently. I feel confident that the work they do on my car is necessary unlike many garages who ‘find’ problems!
16 February 2026
Beware hidden costs
To be fair, the service generally was good but with a few caveats. Trying to charge £10 per wheel to swap the front tyres to the back, unbelievable for undoing 4 extra bolts per side when I was spending several
Hundred pounds.
I punctured one of the new tyres within a week on a pothole so went back again. This time the mechanic told me I also needed the existing rear tyres replacing for some absolute nonsense reason, which was missed the week before. So beware of unnecessary upselling, I checked them with another garage and were told they were fine.
Also, price wise they added £40 to the price in the garage compared to online (price matched after I complained) but again, beware
18 February 2026
Reply from Protyre Autocare - Guildford Moorfield Road
Dear Customer,
Thank you for notifying us of your concerns regarding the costs.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Really helpful and sorted my tyres out…
Really helpful and sorted my tyres out quickly. Great customer service and friendly staff.
18 February 2026
It was a last minute booking
It was a last minute booking following a need to check steering geometry after an encounter with a large pothole..
Protyre fitted me in and did check and adjustments in 45 minutes.
Great friendly and professional service
18 February 2026
Fantasic company.
Fantasic company.
Helped us out with a last minute panic over tyres.
Can't fault them.
great service and prices.
18 February 2026
Extremely helpful!
Extremely helpful when I visited after having a puncture in a tyre. Had all 6 childminding children with me and it wasnt an issue at all. Very friendly and although the issue wasnt resolved - through absolutely No fault of the garage, I am so grateful for their time.
I would highly recommend them and will use them again in the future. Thank You!
18 February 2026
Unprompted review
The staff have been helpful
The staff have been helpful, efficient and friendly every time I've use Protyre. I'm very happy to recommend them.
16 February 2026
I can't thank the team enough for…
I can't thank the team enough for promptly fixing my Mini after quite a few things needed replacing. What a lovely bunch of people to go to ..... thank you!
11 February 2026
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