Protyre Autocare - Holton Heath Reviews 

557
TrustScore 4.5 out of 5

4.7

Wareham Road, Poole, BH16 6JW Holton Heath, England, GB


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Rated 5 out of 5 stars

We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.

Company replied

Rated 5 out of 5 stars

Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... See more

Company replied

Rated 5 out of 5 stars

I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and... See more

Company replied

Rated 3 out of 5 stars

Two different managers quoted two prices for the same job. Rest room has mags for men but surely women have flat tyres too. Had to call to see if my tyre was in and was told it was booked for fittin... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom

  • 01202 631122

4.7

Excellent

TrustScore 4.5 out of 5

557 reviews

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4.7

All reviews

(557)

32,618 reviews in the last 12 months

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Rated 1 out of 5 stars

Online system doesn't work

Booked in my tyre to be replaced online, paid for tyre and booked fitting time. When I arrived at the fitting time, I was told that the times you book online don't always relate to what appointments they have available and they don't actually have space for me, I would have to wait another 2 days before having it fitted.

31 January 2026
Unprompted review
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Kyle Noyce,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Booked in for 3pm I wasn't done to 3 45…

Booked in for 3pm I wasn't done to 3 45 for two tyres and wheel alignment

21 January 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Martyn Poucher ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Holton Heath  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful - both in reception and work on the tyre - which was carried out promptly and efficiently. A welcome and useful vehicle health check was provided too. Very pleasing service all round.

21 January 2026
Rated 5 out of 5 stars

Excellent service from the Holton Heath…

Excellent service from the Holton Heath staff. Booked tyres and alignment online but looks like website had glitch as tyres not in stock and alignment booked for different time than tyre fitting. Holton Heath team arranged for immediate delivery of tyres from nearest depot and revised alignment time. Was delayed less than 30 mins more than expected. Definitely went the extra mile

16 January 2026
Rated 5 out of 5 stars

Quick great service!

31 December 2025
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Trisha Ashby Rudd,

Thank you for your review!

We’re so pleased to hear you received great service at our Holton Heath branch.

Your feedback means a lot to us.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care- Protyre

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