We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
Company replied
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We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
Company replied
Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... See more
Company replied
I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and... See more
Company replied
Two different managers quoted two prices for the same job. Rest room has mags for men but surely women have flat tyres too. Had to call to see if my tyre was in and was told it was booked for fittin... See more
Company replied
Written by the company
Written by the company
Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom
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The team were very quick getting my tyre repaired, getting me back on my journey as soon as they could.
Really easy to sort my tyres out over the phone.Very polite and quick even though they were busy.
Booked in my tyre to be replaced online, paid for tyre and booked fitting time. When I arrived at the fitting time, I was told that the times you book online don't always relate to what appointments they have available and they don't actually have space for me, I would have to wait another 2 days before having it fitted.

Reply from Protyre Autocare - Holton Heath
Booked in for 3pm I wasn't done to 3 45 for two tyres and wheel alignment

Reply from Protyre Autocare - Holton Heath
Issue dealt with in friendly and professional manner
Very friendly and helpful - both in reception and work on the tyre - which was carried out promptly and efficiently. A welcome and useful vehicle health check was provided too. Very pleasing service all round.
Excellent service from the Holton Heath staff. Booked tyres and alignment online but looks like website had glitch as tyres not in stock and alignment booked for different time than tyre fitting. Holton Heath team arranged for immediate delivery of tyres from nearest depot and revised alignment time. Was delayed less than 30 mins more than expected. Definitely went the extra mile
Fantastic service and very reasonable pricing - will be back !!!!
Everybody was very polite and the tyres were fitted in the booked time. Very good!
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