We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
Company replied
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We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
Company replied
Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... See more
Company replied
I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and... See more
Company replied
Two different managers quoted two prices for the same job. Rest room has mags for men but surely women have flat tyres too. Had to call to see if my tyre was in and was told it was booked for fittin... See more
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Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom
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Always used them when it was Cribbs as excellent customer service, now it’s Protyre but still the same service easy to book on line, efficient every time
Got a nail in my tyre and Protyre Holton Heath were recommended as I needed a quick fix. Drove in without an appointment and wad attwnded to immediately. A rear was not an option so I purchased a new tyre which was fitted immediately. The staff were friendly, professional and thorough. My options wrre explained. Waiting area comfortable and clean. Prices competative.
Were ready at my appointed time to carry out front tyre replacements plus advised of need to replace remaining tyres due to age and advised of wearing rear brake blocks which I will follow up in new year.
Good safety advice.

Reply from Protyre Autocare - Holton Heath
Only issue was there was a car in the bay when I turned up on-time for my prebooked appointment
I’ve used this fitter a few times and it’s been clear that they offer this service ‘grudgingly’ as I purchased the tyres elsewhere. I’m ex-trade from a large garage north of London - MOT, repairs and body shop. We had huge client followers by polite and engaging staff. Ignoring a potential customer isn’t good practice.

Reply from Protyre Autocare - Holton Heath
Still the same great service I always had from Cribbs tyres. Staff were friendly, helpful and efficient. Two front tyres and wheel alignment all carried out in good time while I kept lovely and warm in the office. Great customer service thank you
Great Service following a puncture new tyres as requested and tracking re-set Great price for work carried out.
Bonus A very warm office to sit in while work was carried out. Plus coffee.
Staff polite, knowledgeable and did not keep me waiting. Excellent.
I turned up with a slow puncture and I was stressed as I needed the car for work. They looked at the wheel and found the issue very quickly. They were very honest and said the cut could be mended without a new tyre. They did this very quickly and I was on my again in no time
I had a slow puncture, my tyres were in great condition. They looked at viable options, explained what they were looking for (including the safety aspects) and were able to patch it saving me money.... never had that option before from others. Polite, professional and cared. Fab service, warm welcome, and treated me respectfully. thank you.

Reply from Protyre Autocare - Holton Heath
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