Protyre Autocare - Ilkley Little Lane Reviews 

1,096
TrustScore 5 out of 5

4.9

Little Lane, Ilkley, LS29 8HZ Ilkley, West Yorkshire, GB


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Rated 5 out of 5 stars

Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Adv... See more

Company replied

Rated 5 out of 5 stars

2nd visit to have tyres supplied by Black Circles fitted. Great service again. Tyres inflated to the correct pressures and tyre monitoring system reset on the car. Now our default business to use... See more

Company replied

Rated 5 out of 5 stars

Nathan and the team are absolutely spot on. They’re friendly, professional, knowledgeable and always willing to help. They do exactly what they say they’ll do, when they say they’ll do it, which is so... See more

Company replied

Rated 3 out of 5 stars

The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected,... See more

Company replied


Company details

  1. #9 of 23 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Little Lane, Ilkley, LS29 8HZ, Ilkley, West Yorkshire, United Kingdom

  • 01943 600028

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,096)

33,962 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always helpful

Always helpful , Always friendly, always knowledgeable about car problems! Thank you! Great garage!

17 December 2025
Rated 5 out of 5 stars

Going the extra mile

Stayed on after finishing time to give my car its re test after remedial work had been completed…
Great commitment..

8 December 2025
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great experience

Great experience.
Got a service and MOT and they couldn’t have been more efficient and helpful. As always they went above and beyond.

8 December 2025
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

What a set of good guys especially the…

What a set of good guys especially the m o t tester Antony that guy should be on top money for what he does ,Nathon fab manager and Ryan great guy and the techs are great they know there jobs thanks for a great service.

8 December 2025
Rated 5 out of 5 stars

I ordered a tyre through black circles…

I ordered a tyre through black circles who messed the order up.

The chap who was working in reception at Pro tyre did everything he could to help resolve the problem.

I was very impressed by his customer service. Thanks

8 December 2025
Rated 5 out of 5 stars
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mr Gilbert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The prompt attention to a problem with a tyre.

The prompt attention to a problem with a tyre that my garage thought should be replaced. 3 members of your team examined the tyre very carefully and said it was not necessary to replace it as it was perfectly legal. I shall certainly bring all my tyre requirements to your depot in the future as The service from protyre was exceptional.

29 November 2025
Rated 5 out of 5 stars

Needed two new tyres fitting.

Needed two new tyres fitting.
Excellent customer service.
Staff at the Ilkley branch are fantastic.
They will give an honest assessment of work to be done and treat the vehicle with respect.
Very trustworthy and I would highly recommend.
(Which I have already done to friends and family)

28 November 2025
Rated 5 out of 5 stars

Nice guys

Nice guys - don't try to upsell you, which is refreshing

24 November 2025
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Nathan - Top Bloke !

Nathan went out of his way to make our visit speedy, polite and comfortable. Absolute top bloke !

26 November 2025
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Dear Gerry

We're happy to hear that your visit was speedy, polite, and comfortable at our Ilkley Little Lane branch.

It's great to know that our team member made your experience a positive one.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, very polite, first time I’ve used but definitely will do again in the future

19 November 2025
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mrs Heslop​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great staff, great service, easy booking.

17 November 2025
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello William,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Antony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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