Protyre Autocare - Ipswich Reviews 

1,258
•
TrustScore 4.5 out of 5

4.7

8-10 Britannia Road, Ipswich, IP4 4PE Ipswich, Suffolk, GB

•

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Rated 3 out of 5 stars

Drive in puncture repair Prompt service done within 20- 30 mins. No complaints with service received and efficiency. Cost or the puncture repair was in my opinion extortionate £41 incl environmental... See more

Company replied

Rated 5 out of 5 stars

I went in for 4 wheel alignment and the service was excellent. It was clear from as soon as I arrived that they only wanted to do necessary work and nothing unnecessary. I ended up just having the fro... See more

Company replied

Rated 5 out of 5 stars

Quick response by staff on front desk. Received an explanation re: issue that was clear understand. Job done swiftly and it seems, effectively, even though I didn’t book but would when practical.... See more

Company replied

Rated 5 out of 5 stars

From start to finish they have been upfront and honest and the work was great had a MOT and platinum service completed.

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom

  • 01473 723325

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,258)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't fault the work they did and…

Can't fault the work they did and effort to get our car back on the road. Would recommend to anyone to use this garage.

7 October 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick response by staff on front desk

Quick response by staff on front desk. Received an explanation re: issue that was clear understand.
Job done swiftly and it seems, effectively, even though I didn’t book but would when practical.

2 October 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Jacqueline,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast and efficient.

Fast and efficient.

30 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest!

As always, honest and helpful with advice post-MoT!
Excellent as always!

30 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Gary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

High standards and friendly staff

The usual high standards and friendly staff.

30 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service

28 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Competitive prices and discounts

Competitive prices and discounts, efficient service and good communication.

19 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Richie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Sorted out my puncture in no time and …

Sorted out my puncture in no time and v set t professional with a print out for the dreary of my tyres very impressed

23 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Shaun​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Well deserved 5 star review

Pleased to provide Protyre Ipswich a 5 star review again. Prompt efficient service in all areas provided by the team.
Many thanks

15 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service!

16 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Liliya,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Allways do a top job

16 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Dominic,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great!

Really helpful staff and knowledgeable, know their stuff, sorted my car and the AC has never been colder! Thanks Protyre!

26 August 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Matt​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Seamless service from start to finish

Seamless service from start to finish. All the staff were great and informed me every step of the way through the service. Thanks!

14 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

This is the 3rd time we have visited…

This is the 3rd time we have visited pro tyre in Ipswich in the past few months.
Staff are polite enough and did the job within the specified time. All good thank you.

9 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

5 stars says it all.

9 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I always use Protyre on Ipswich

I always use Protyre on Ipswich. They are courteous, honest and helpful

7 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were friendly and helpful and…

The staff were friendly and helpful and my car was MOTed at the time booked

2 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always great service from this company

Always great service from this company. Sorted my problem very quickly and had me back on the road save.

9 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Dear Maggie Kane,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team sorted your problem quickly and had you back on the road safely.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future at our Ipswich branch.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Protyre Ipswich honest & trustworthy

Protyre Ipswich has given excellent service for the last 14 years, it's changed names and some staff members over that time but they still are my favorite and trusted service center.

7 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Close to where I live,easy to book on…

Close to where I live,easy to book on line,with discount,no delays in work,friendly staff

7 September 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Ramon​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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