Protyre Autocare - Ipswich Reviews 

1,207
TrustScore 4.5 out of 5

4.7

8-10 Britannia Road, Ipswich, IP4 4PE Ipswich, Suffolk, GB


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Rated 5 out of 5 stars

Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold... See more

Company replied

Rated 5 out of 5 stars

Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... See more

Company replied

Rated 5 out of 5 stars

Protyre, Britannia Road Ipswich. Fast, efficient and friendly. Just had aircon service and re-gas today. Brilliant price. Perfect thanks 👍

Company replied

Rated 5 out of 5 stars

The booking process was easy, I done this over the phone. My vehicle was booked for an MOT and was taken in ahead of time. My MOT failed on one thing, but due to the fast action of the staff AND their... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom

  • 01473 723325

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,207)

33,465 reviews in the last 12 months

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Rated 5 out of 5 stars

MOT”s completed in a most professional manner

Booked our two cars for MOT’s on line, website booking was straightforward and simple to follow. Arrived at Protyre/Autofit Ipswich at the arranged times. Cars were immediately attended to, staff were polite and friendly. I was pleased to receive vehicle health reports on line in addition to the MOT certs, the health report is something that I have not received previously from other MOT test stations. Many thanks I shall look forward to returning in the future

15 May 2026
Rated 4 out of 5 stars

It was good

It was good. Just wasn't told about the brake change fluid was being done to, but it needs doing so other than that everything was good.

6 May 2026
Rated 5 out of 5 stars

Went for an MOT

Went for an MOT. It was quick, efficient with zero hassles. I am tempted to remove one star because the staff looked massively rushed of their feet and the customer service also felt rushed. Suits me fine though, as I was in and out very quickly.

6 May 2026
Rated 1 out of 5 stars

STAY AWAY!!!!!!!!

Please! Please!! Stay away from these lot, my car failed which wasn’t the problem, they told me to bring my car back the next week as they had to order the part, I took my car home and when I phoned to take it back they told me I had to pay another fee for taking my car home😳😳 why didn’t they told me to leave the car and get it sorted??? In future please explain to your customers what the procedures are before you get them into a situation, I’ve taken my car somewhere else paid another MOT fee and got it sorted, YOU LOT WILL NEVER SEE ME AGAIN!!!!

4 March 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Dear Craig,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ipswich branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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