I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and... See more
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Took car in early but they started on it straight away and when the tires where fitted they checked the tracking of the front wheels and found a problem, gave me a quote over the phone which I accept... See more
Company replied
Excellent communication before and after service. Explained what was happening and any issues to address. Made suggestions to maintain car with relevant prices. Printed out service sheet and emailed.... See more
Company replied
Wheel alignment check & AC regas was carried out. Wheel alignment was found to be "In Spec", however upon looking at the printout it appears it is just about in spec. Ideally I'd like it spot... See more
Company details
- #9 of 23 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Maldon Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, United Kingdom
- 01621 840100
4.8
Excellent
1k reviews
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Job well done
Consideration to customers waiting for work to be carried out. Refreshments etc.
Honest clear explanation of necessary work .
Speedy, efficient work.
Cost efficient
18 December 2025
Great service provided for my…
Great service provided for my mot.Waited while it was done on time.
18 December 2025
Interest rate very good
24 November 2025
May use AI-assist with repliesRead more
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I have used pro tyre for years now
I have used pro tyre for years now. Great value, great customer service and great efficiency. Never had an issue, or time scale missed.
They supported me effortlessly with my MOT failure and got everything sorted out within the day.
Highly recommend.
8 December 2025
Reply from Protyre Autocare - Maldon Retail
Hello Tom,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Come back again
Quic and very professional team. Durring instalation you can enjoy a great coffe and you can see tour car threw the window how it fix
10 December 2025
Reply from Protyre Autocare - Maldon Retail
Hello Mr Ungureanu,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Car left unlocked with window open
Really unimpressed with the treatment from staff today. Man at the desk with grey hair was very blunt and rude, said he would contact me when my car was ready but didn’t. Then when I went to see if my car was ready, it was unlocked and the window was open, luckily I didn’t leave anything valuable in my car. When I come in to collect my keys, he said he couldn’t see them when they were right next to him and mumbled something under his breath.
8 December 2025
Unprompted review
Reply from Protyre Autocare - Maldon Retail
Dear Lou,
Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Maldon branch has not been a positive one for you on this occasion - this is far from the high standards we would expect of our centres and team members.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Very impressed
I used the online service to purchase the tyres and book the fitting slot. The website was so easy to use and the price was competitive. When I arrived at the garage, the fitters started on my car almost immediately and I sat in the waiting room until my car was ready.
Would recommend as the whole process was quick, easy and professional.
28 November 2025
Very professional and helpful
3 December 2025
Always helpful and good service
Always helpful and good service, the guys are a credit.
29 November 2025
Arrived slightly early
Arrived slightly early, but didn’t wait long. Tyres fitted promptly, wheels cleaned of residue from old balance weights.
26 November 2025
Good tyres good price
Tyres fitted within 40 minutes no appointment no complaints. Great service
26 November 2025
Know about tyres, valves and tracking so always get a good result when using Protyre Maldon
Know about tyres
24 November 2025
MOT and Tyre change happy with but they…
MOT and Tyre change happy with but they suggested changing windscreen wipers for £40-50 as they were defective. After declining as I wanted to check myself - just a few small bits of tree branch had been caught underneath the wiper blade causing the streaking. Not exactly a difficult thing to check.
19 November 2025
Reply from Protyre Autocare - Maldon Retail
Dear Dan Stewart,
Thank you for leaving us a review.
We are pleased to hear that you were happy with the MOT and tyre change carried out by the team in centre.
Regarding your concerns of the windscreen wipers, We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I have been using Protyre for many…
I have been using Protyre for many years, they are good value for money but also trustworthy and reliable.
They even gave me advice of a problem that I thought was minor to find out that if it was left it would have written off an expensive car.
They were accurate with their diagnosis and they didn't charge me for it as it had to go straight to the main dealer for repair.
12 November 2025
Reply from Protyre Autocare - Maldon Retail
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service.
Excellent service.
This company has been my go to garage for a few years now and have never disappointed. They are fair and honest people which is not easy to find these days.
12 November 2025
Reply from Protyre Autocare - Maldon Retail
Hello Steven,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service as usual
Great service as usual. Good price and the technicians are very informative. Decent car magazines to read and free coffee. What more could you want.
5 November 2025
Reply from Protyre Autocare - Maldon Retail
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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