A relative recommended we try Protyre at Cannon Park, Mbro and I'm pleased we did. My granddaughter's Alto needed an MOT but failed on a brake pipe. I hadn't realised a repair could be carried out t... See more
Company replied
Location
Switch location14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB
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See what reviewers are saying
Despite unforeseen technical problems with one of the ramps the Protyre team at Cannon Park still managed to get my MOT done and ready on time Great service again from this branch. Going to get my Air... See more
Company replied
Great customer service and a really good price on tyres and brake fluid change. Even emailed me when their phones were down to let me know my car was ready to collect. Had availability the following d... See more
Company replied
A very pleasant experience. Very friendly staff from the receptionist to the mechanics. Matty Brown carried out the MOT. He explained the advisories to me answering my questions. A comfortable waiting... See more
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Company details
- #9 of 25 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #23 of 53 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Middlesbrough
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, United Kingdom
- 01642 248100
4.6
Excellent
901 reviews
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Always fantastic service from a…
Always fantastic service from a fantastic team, we always feel looked after
22 June 2026
Reply from Protyre Autocare - Middlesbrough
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Middlesbrough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Mr Mawson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Mrs Dickinson,
We truly appreciate your 5-star review! We are delighted to know our in centre team provided excellent service.
Best regards,
Eddie
Customer Care - Protyre
Gazza's favourite garage
Great garage. Very friendly service. They look after the customer, explaining everything with patience and courtesy. I always feel looked after when I go to this garage. They even remember my car from the last time and treat Gazza the Jazza with care. I highly recommend this garage.
13 June 2026
Unprompted review
Reply from Protyre Autocare - Middlesbrough
Hello Andrea,
Thank you for sharing your wonderful feedback! We are so pleased to hear that you consistently have such a positive experience with us. It's fantastic that our team in centre makes you feel valued. We appreciate your kind words and recommendation.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very friendly and…
The staff were very friendly and helpful and the price was very competitive
1 June 2026
Great friendly service
29 May 2026
Great friendly stress free service!
Lovely lady on reception was very knowledgeable, made me feel welcome, offered me a cup of coffee while I waited. I noticed that she went out of her way to help her customers have a stress free visit. (Thanks for the book recommendation!)
Tyre mechanic was knowledgeable and friendly too.
18 May 2026
Staff all very polite and helpful
Staff all very polite and helpful. Very busy but had car on ramps as soon as possible.
16 May 2026
Reply from Protyre Autocare - Middlesbrough
Hello Andrew,
We appreciate your kind words about our polite and helpful team in centre. We're glad we could assist you promptly!
Best regards,
Eddie
Customer Care - Protyre
Great service
13 May 2026
Protyre always take care of us
Protyre always take care of us, with all of our vehicles. They go above and beyond to make sure we get the very best.
11 May 2026
Went the extra mile when I had trouble…
Went the extra mile when I had trouble locating my locking nut. Absolutely the best service I have ever had.
8 May 2026
The service and the staff are always…
The service and the staff are always first class. Good price.
4 May 2026
Always great service
Always great service, they show you under car, explain what needs doing. Happy with mot and service, friendly staff, never feel being ripped off, been going here for years 😀
4 May 2026
Easy to book online
Easy to book online, good price, kept informed of progress. Friendly, helpful staff. I’ve used this place a few times now and always been great.
29 April 2026
Took my car to a test station who…
Took my car to a test station who informed me it wasn't a fail offenceI got them to do the work for me , never go to Protyre again.
29 April 2026
Reply from Protyre Autocare - Middlesbrough
Dear Mr McKibbin,
Thank you for your feedback , We are sorry to hear that your recent visit to our Middlesbrough branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Taken for MOT which failed
Taken for MOT which failed - tried to charge £450 for brake pads, discs and windscreen wipers- told too expensive, then reduced to 400 - found a recommended garage to complete work for 180 - informed protyre I was going to pick up my car and got hard sell saying I could pay over 4 payments etc etc.
Went to pick up my car to be told work had been undertaken with the manager claiming to have misunderstood- got upset so he put the price down to 325 still didn’t have money so refused to give me my car back. This is a very brief analysis of what happened with protyre and I have complained although heard nothing yet !!! Think they saw a single female who they thought could be easily manipulated- so wrong !
I am editing this review as despite Protyre responding and asking me to email them with my concerns, I would like to inform I had already wrote a full letter of complaint and emailed this a week ago - I have since sent 2 further emails, again without response- it appears that even the customer relations team do not have the decency to acknowledge receipt of my complaint, let alone attempt to right the wrongs.
If I do not have any correspondence in the next day or 2 I will not hesitate to contact the motor ombudsman.
1 April 2026
Unprompted review
Reply from Protyre Autocare - Middlesbrough
Dear Lisa Finn,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Georgia
Customer Care - Protyre
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