Another great service experince at Protyre Middlesbrough. Contacted Steve early morning with an issue on my wife's car, he asked if we could bring it straight down and by lunchtime the issue was resol... See more
Company replied
Location
Switch location14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB
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Have used Protyre before albeit a different branch. Handed them my keys had a bit of a wait which I expected. Guy came out handed me my keys. Told me where it was parked and walked away. No communic... See more
Company replied
Excellent service. Good price. Excellent communication. Loved having a specific time for tyre fitting as it saves a lot of hanging around. Highly recommended.
Company replied
Came in as van sounded terrible .the lads and lady at reception couldn't be more helpful.as it turned out had a minor collision the next day and they arranged window and mirror replacement .really hap... See more
Company replied
Company details
About Protyre Autocare - Middlesbrough
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, United Kingdom
- 01642 248100
4.6
Excellent
958 reviews
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Quick ,prompt service with welcoming…
Quick ,prompt service with welcoming service crew.
19 August 2026
Reply from Protyre Autocare - Middlesbrough
Hello Terry,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Mr Reader,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Mr Donaghy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent very helpful 👍
12 August 2026
Reply from Protyre Autocare - Middlesbrough
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
very nice lady on reception
10 August 2026
Reply from Protyre Autocare - Middlesbrough
Hello Amanda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Mal,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Shahzad,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I don't go any where else for tyres
I don't go any where else for tyres. Ste and the team never let me down.
Many thanks.
5 August 2026
Reply from Protyre Autocare - Middlesbrough
Hello Raymond,
We would like to thank you for sharing your feedback regarding the service you received at our Middlesbrough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service with areas to improve
I had a puncture in my front tire . The gentleman on reception/ customer service desk was very helpful, friendly and professional . The repair was completed quickly but I decided to buy 2 new rear tires after advice from the gentleman.
While I waited the gentleman left to look after other customers leaving a young lady in charge . I observed her dealing with other customers and she definitely needs customer service training. I asked her a question regarding timescales as I had to pick my grandchildren up she wasn’t helpful at all.
The service engineer was excellent , I noted that he was very busy but he was very polite and helpful he answered a few questions when he returned my car .
The reception area is very unclean and in need of a refurb. I usually use Pro Tyre in billingham and overall I rate the customer service experience higher than this branch .
The 2 rear tyres cost just over £200 I know that I could have got them cheaper but safety and convenience was my main consideration. I did get a small discount, the repair cost was deducted.
31 July 2026
Reply from Protyre Autocare - Middlesbrough
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Rip off
I took my car here recently for a front wheel alignment as there was 50% off on the website. I'd never usually go for such "deals" but my husband has used the Stockton branch for years with no problem.
When I arrived, I was advised that I'd need a 4 wheel alignment at a cost of £129 and 2 new tyres. The cheapest being a budget tyre at £80 each!!! I'm not sure where they plucked such figures from but I told them I'd take the car elsewhere as their prices were ridiculous. I drove straight to another garage and got a 2 wheel alignment for £45 (4 wheel deemed unnecessary for a car like mine) and 2 new mid-range tyres for £60 each.
I've since checked ProTyres website and I can get a Bridgestone for £79.90, so I'd love to know what this mythical £80 budget tyre is. I'm guessing they saw a lone female and decided it was a good opportunity to rob me for car repairs.
To top it off, I've still not received a refund for the money I paid to book the car in on their website. I'll claim it back through my bank.
21 July 2026
Unprompted review
Reply from Protyre Autocare - Middlesbrough
Dear Deborah Shakeshaft,
Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Middlesbrough branch has not been a positive one for you on this occasion.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
I found when I took my car for an mot…
I found when I took my car for an mot the staff were sociable easy to talk to and efficient in their work.The price of the mot was good compared to some of the other garages 10/10
20 July 2026
Reply from Protyre Autocare - Middlesbrough
Dear LEWIS JOHN,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
No call back
called my local center requested to check on availability of 4 tyres no one called back tried online still no feed back
21 July 2026
Unprompted review
Reply from Protyre Autocare - Middlesbrough
Dear John marshall,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
I was able to be seen straight away and…
I was able to be seen straight away and have it fixed within the hour.
13 July 2026
Reply from Protyre Autocare - Middlesbrough
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always ways come back here because…
Always ways come back here because staff go above and beyond, always good on price and don't even mind waiting for work to be done because it gets done properly
15 July 2026
Reply from Protyre Autocare - Middlesbrough
Hello Jason,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
Great customer service and a really good price on tyres and brake fluid change. Even emailed me when their phones were down to let me know my car was ready to collect. Had availability the following day and no hassle. Highly recommend!
10 July 2026
Reply from Protyre Autocare - Middlesbrough
Hello Lewis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre, Middlesbrough, car repairs and MOTs.
A relative recommended we try Protyre at Cannon Park, Mbro and I'm pleased we did. My granddaughter's Alto needed an MOT but failed on a brake pipe. I hadn't realised a repair could be carried out there so we accepted and off we went for a trip to the shops.
Hats off to the staff at Protyre from receiving us to getting the car through its' test. Matt was very thorough and listed other advisories to keep an eye on. Zara looked after us on a steaming hot day and offered drinks and ice lollies.
I think Protyre should be very proud of their staff at the Mbro branch. We'll be recommending them and coming back for future repairs and MOT tests 👍.
8 July 2026
Unprompted review
Reply from Protyre Autocare - Middlesbrough
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Battling the Heat and Techbical problems! Despite unforeseen technical problems…
Despite unforeseen technical problems with one of the ramps the Protyre team at Cannon Park still managed to get my MOT done and ready on time Great service again from this branch. Going to get my AirCon recharged there soon as well
6 July 2026
Reply from Protyre Autocare - Middlesbrough
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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