Always great service and this visit was no exception. Slow puncture toward the end of the day, unrepairable. No problem, the tyre needed was on the shelf and soon fitted by one of the team. It may cos... See more
Company replied
Location
Switch locationUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
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See what reviewers are saying
I booked through the Web page and selected a slot which was very convenient. Very competitive prices and on arrival it was greeted with a smile and polite staff. I was even offered a free coffee. When... See more
Company replied
Friendly receptionist and work carried out as instructed. Took a bit longer than usual but understood only one team member working that day with heavy workload. Was accepting of this and hope others w... See more
Company replied
The staff at the Poole Barter Road garage are exceptional. I went in without an appointment to have my tyres check as warning on dashboard. I had to wait a while but in comfortable office. The staff... See more
Company replied
Company details
About Protyre Autocare - Poole Barter Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, United Kingdom
- 01202 722433
4.6
Excellent
1k reviews
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Good service
Good service, friendly, helpful reception staff and enigineer who did the work. 5 stars all round!
2 November 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Michael,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Able to sort my car in an economical…
Able to sort my car in an economical and efficient way. Many thanks
30 October 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always great service and this visit was…
Always great service and this visit was no exception. Slow puncture toward the end of the day, unrepairable. No problem, the tyre needed was on the shelf and soon fitted by one of the team. It may cost a bit more than some other places, but it is unlikely you would get the same level of service.
28 October 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Jacqueline,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I will never go back there again
I will never go back there again, was the first and last 🤣 this location it's a joke... really!! You need to wait a lot and not even finish the jobs you paid. So disappointing. Sorry but I don't recommend this 🫠
If you really appreciate your time and money think again when you make apartments here.
28 October 2026
Reply from Protyre Autocare - Poole Barter Road
Dear Customer,
Thank you for your feedback . We are sorry to hear that your recent visit to our Poole Barter Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Prime oil service for a good price.
I booked through the Web page and selected a slot which was very convenient. Very competitive prices and on arrival it was greeted with a smile and polite staff. I was even offered a free coffee. When my service was finiahed they explained what was done, have me all the paperwork and wished me a good day.
28 October 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Ramses,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Debbie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Adam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Mrs Barrington-Light,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service and clear explanation of…
Prompt service and clear explanation of issues . Excellent as ever
21 September 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Ms Goldsmith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Help is at hand.
The staff at the Poole Barter Road garage are exceptional. I went in without an appointment to have my tyres check as warning on dashboard. I had to wait a while but in comfortable office.
The staff from the desk to the garage are knowledgeable and smiley!!!
7 October 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Gillian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and we'll priced!
12 October 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Love dealing with Protyre Poole
Love dealing with Protyre Poole, they are always friendly, very efficient and helpful, and knowledgeable With good prices….
12 October 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Tanya,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Mr Sell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great company and staff. Perfect.
From booking to job completion, my experience was altogether gratifying. Though just a simple wheel balancing need, your staff were outstanding in making me feel valued, friendly and professional. Based on this and a prior purchase of new tyres, I am already recommending you and will continue to do so. What a lovely company you all are.
9 October 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Christophe,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Nice friendly staff
5 October 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great Tyre Services
Did what they are expected to do, well! Would recommend to anyone. Great advice for tyres when I need them
25 May 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Julian,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book appointment
Easy to book appointment. Tyre problem sorted out quickly and young gentleman on Reception very obliging with his knowledge.
2 October 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Mrs Harrington,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
it was completed in good time and the…
it was completed in good time and the service was friendly.
28 September 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Mr Bradley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Recommended
I have used this branch a few times and they do a great job. They have always sorted any problem quickly. The staff is also nice and polite.
21 September 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Matteo,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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