Always great service and this visit was no exception. Slow puncture toward the end of the day, unrepairable. No problem, the tyre needed was on the shelf and soon fitted by one of the team. It may cos... See more
Company replied
Location
Switch locationUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
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I booked through the Web page and selected a slot which was very convenient. Very competitive prices and on arrival it was greeted with a smile and polite staff. I was even offered a free coffee. When... See more
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Friendly receptionist and work carried out as instructed. Took a bit longer than usual but understood only one team member working that day with heavy workload. Was accepting of this and hope others w... See more
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The staff at the Poole Barter Road garage are exceptional. I went in without an appointment to have my tyres check as warning on dashboard. I had to wait a while but in comfortable office. The staff... See more
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Company details
About Protyre Autocare - Poole Barter Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, United Kingdom
- 01202 722433
4.6
Excellent
1k reviews
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The lady at reception was so nice made…
The lady at reception was so nice made the experience so worth while and always recommend bathwick to my family, never had an issue
19 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Lisa,
Thank you for taking the time to share your positive feedback!
Customer service is very important to us, and we are delighted to hear that you are happy with the service you received from our team at Poole Barter Road. We appreciate you recommending us to your family.
Best regards,
Eddie
Customer Care - Protyre
Booked in fast on a Saturday
Booked in fast on a Saturday, Tracking was carried out competently and correctly, plus with half price online deal, All good
19 August 2026
Reply from Protyre Autocare - Poole Barter Road
Dear Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole Barter Road branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Poole Barter Road
Dear Gary Butler,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole Barter Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Courteous Manager and Staff who worked…
Courteous Manager and Staff who worked on my car.
Great Service.
19 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Mr Gill,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fab Customer Service
Plenty of parking space on arrival.
Greeted by a happy friendly team.
Customer service is fantastic overall
MOT done really quick
I try and use Alder Hills centre for my MOT’s
It is definitely a trustworthy place from my experience and I recommend it
12 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Trish,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Service
The manager was very proactive at checking every unusual sound, and not just attending to the more minor work that had been booked in. Thus he insured that the car was safe to drive to the other side of the country.
12 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Super helpful staff
12 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Edward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really happy with the service from…
Really happy with the service from Protyre. The staff were friendly and helpful, and the whole process of getting my new tyres fitted was straightforward and hassle-free. The car feels great with the new tyres and I’m really pleased with the service. Would definitely use Protyre again.
12 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Nicolle,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Lau,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team and the cost.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Service was very good
Service was very good. I was told that wheel alignment was checked for no charge, but learned later that the charge for adjustment was over £50, by which time the job was done.
10 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Gina,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great business with really helpful and…
Great business with really helpful and friendly staff. Would recommend to all…
10 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello William,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Not a great deal to say
Not a great deal to say, to be honest.
Dropped my car off for its MoT and went for a coffee.
Came back. The car had passed. Paid and left.
Job done.
It all happened very quickly and professionally. I did enjoy being called Mr Marsh and not "mate" as is more often the default settings, these days.
6 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Website was easy enough to buy my tyres…
Website was easy enough to buy my tyres and book in at a date and time convenient for me at the branch on Alder Hills. On arrival I was greeted by a happy helpful chap. The person who carried out the works listened to me & followed my request. Thanks guys
1 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Absolutley amazing team...Went above…
Absolutley amazing team...Went above and beyond the Norm to help me with Unusual size Tyres for my American RV..Thanks all your help
3 June 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick service
Quick service, professional staff. They managed to fit me in the day after I called.
29 July 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Got my tyres done here a few weeks…
Got my tyres done here a few weeks back, Carla was so bloody lovely I booked my MOT and service in for a few weeks later. Excellent garage, great service. Give Carla a payrise for being an absolute legend!!!
29 July 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and support from the…
Great service and support from the ProTyre team.
Always friendly and helpful
29 July 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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