Anthony,the Manager was amazing throughout the whole process from start to finish, together with Sam and Ben and Liam the engineers. The service was second to none and would highly recommend for profe... See more
Location
Switch locationKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
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See what reviewers are saying
Always a great experience, using them the second year in a row and find the service very reliable, so I trust the guys at this garage. Would definitely recommend! Always a fair price as well.
Company replied
Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.
Company replied
I booked for an MOT. Easy online booking system Friendly and helpful staff Competative price Already recommended to friends and family
Company replied
Company details
- #10 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Rhyl
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, United Kingdom
- 01745 777000
4.6
Excellent
1k reviews
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All members of the team were polite and…
All members of the team were polite and respectful throughout my visit.
All work was carried out in a very professional manner.
5 November 2025
Great service, easy to book online
Booking and paying using online site was simple. When dropping off the car, the staff were helpful and explained everything. Contacted me as soon as the work was completed - identified some areas to consider before the next MOT.
5 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Steering wheel sensor reset
Polite and prompt service. All issues addressed professionally. Will defo use again. TVM
31 October 2025
Reply from Protyre Autocare - Rhyl
Dear Simon Kilby,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Rhyl
Hello Alex,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very quickly booked in for my tyres to…
Very quickly booked in for my tyres to be replaced. Very pleasant staff. Very good service
27 October 2025
Reply from Protyre Autocare - Rhyl
Hello Jenny,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and efficient
Very helpful and efficient. Nice atmosphere and I even commented on the fact the reception area smelt lovely!
24 October 2025
Reply from Protyre Autocare - Rhyl
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great company to deal with
Great company to deal with - courteous and professional all the way
15 October 2025
Have used procure on several…
Have used procure on several occasions.Everybody extremely helpful and courteous. The gentleman on reception is a absolute asset to your company I wish there were more like him.He makes a great cup of coffee (machine) for a elderly lady😁👍
13 October 2025
Reply from Protyre Autocare - Rhyl
Hello Susan,
We're happy to hear that everyone in centre has been so helpful and courteous during your visits. It's great to know the team member at reception made such a positive impression and that you enjoyed the coffee. We appreciate your kind words!
Best regards,
Eddie
Customer Care - Protyre
Excellent value for money and a…
Excellent value for money and a friendly, professional service....highly recommended!
13 October 2025
Reply from Protyre Autocare - Rhyl
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Hadyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
8 October 2025
Reply from Protyre Autocare - Rhyl
Hello Mr Hughes,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
First Class
4 October 2025
Reply from Protyre Autocare - Rhyl
Hello Glyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I recently booked my vw t-roc car in…
I recently booked my vw t-roc car in for 2 front tyres. I was told ,that due to cracking, that my rear tyres needed replacing. So I booked them in a week later. I also booked for a free wheel alignment check. I noted at the time the price for adjusting the wheel alignment was £28.
On return, the receptionist , told me that the alignment was slightly out.
I said ok adjust it. He said that's £ 46 !. To which I said no, it's £28 ! He said no, that's the online price. So he said I would have to rebook the car in to get that price. At this time, the car was on the ramp , with the alignment equipment attached and the mechanic, waiting around for instruction ! I said that it is ridiculous and then said you are trying to exploit the situation. I then said no, so protyre, instead of getting £28 got nothing!!
In summary , I and my family will never use protyre again !!
I am telling everybody I know also not to use them !!
A very angry ex customer!!
3 September 2025
Reply from Protyre Autocare - Rhyl
Dear Mr Miller,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Very good customer service
Very good customer service
I had a puncture mikes from home and needed fast service which I got
It’s not just about the repair etc it’s about the customer feeling welcome and important and the Rhino guys have nailed it ( pardon the pun)
Refreshing change to the usual high street garage service where you’re seen as a number not a valued customer
26 September 2025
Reply from Protyre Autocare - Rhyl
Hello Mr Flanagan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Nilo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great experience
Great experience, friendly staff. New tyre, tracking and wheel balancing all done at a great price and in a timely manner. Would highly recommend. And will be using them in future.
17 September 2025
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