Protyre Autocare - Rhyl Reviews 

1,293
TrustScore 4.5 out of 5

4.6

Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always a great experience, using them the second year in a row and find the service very reliable, so I trust the guys at this garage. Would definitely recommend! Always a fair price as well.

Company replied

Rated 5 out of 5 stars

Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.

Company replied

Rated 5 out of 5 stars

I booked for an MOT. Easy online booking system Friendly and helpful staff Competative price Already recommended to friends and family

Company replied

Rated 5 out of 5 stars

The website choice was so extensive that I called the office for advice on which tyres would suit best. The office were very knowledgeable & honest in their opinions. Suitable tyres were in stock,... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, United Kingdom

  • 01745 777000

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,293)

35,417 reviews in the last 12 months

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Rated 5 out of 5 stars

I had forgot to MOT my car and Protyre…

I had forgot to MOT my car and Protyre were able to fit me in very quickly. From the time of booking to taking my car in and collecting it I was dealt with very courteously and professionally. Could not fault the service given. Car passed as well.

6 May 2026
Rated 5 out of 5 stars

Great Service

Ordered and booked an appointment online which was straightforward and the staff on site were very helpful and professional. Great service.

6 May 2026
Rated 5 out of 5 stars

Over and above customer service - 5 stars

Having found a nail in my tyre late in the day and the tyre was almost flat. I booked in for a tyre check online for the next morning. I received an out of hours 10:45pm that night and 6:15am the next morning from ANTHONY to acknowledge and we had an email exchange to confirm it would be ok to drop off first thing and leave with them to look at and either repair or replace.
I dropped off when they opened and by 9:15am I received a call to confirm given where the nail was a repair could not be done and a new tyre would be required. By 10:30am I had received a further call to say it was all done.
I am a regular customer of the Bodelwyddan site and yet again, over and above customer service received from the team. Thank you Protyre and would highly recommend.

4 May 2026
Rated 4 out of 5 stars

Price was good but

Price was good, fitting on time and person on reception good. Positives done, now the negative- which is ok for me but might be a big issue for others. I had two front tyres fitted. When I left the station the pressures recorded by my car were way off. I stopped at a garage to check them. One was 43PSI, the fully loaded value. The car was not fully loaded. The other tyre was 6psi lower. This is not any pressure recommend by the manufacturer. If this was a one off I’d ignore it as an oversight. The problem is, we had two tyres fitted to my wife’s car a couple of months ago. Same issue. Not really good enough. I did debate 3* review as tyre pressures are very important.

22 April 2026
Rated 1 out of 5 stars

45 minutes to have 2 front tyres…

45 minutes to have 2 front tyres replaced.
Was never given a receipt at the end of my purchase. Was told I needed a new rear driver side tyre apparently cord was showing. When I left the garage to do my own check there was no cord on show and the tyre is still 4mm.

Last time I come here 2 years ago my air valve caps weren't put back on my car and they were peugeot branded ones. They checked around and couldn't not be found.

Thought I would come back again after 2 years and still not satisfied.

15 April 2026
Protyre Autocare - Rhyl logo

Reply from Protyre Autocare - Rhyl

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Booked my van in for a diagnsotic check…

Booked my van in for a diagnsotic check suppose to cost £14. Went to collect it charged me £120. Said they think they’d sorted the problem, on the way home the ABS light came on. Fuming

11 April 2026
Protyre Autocare - Rhyl logo

Reply from Protyre Autocare - Rhyl

Dear Tom Gibson-Jones,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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