An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and... See more
Company replied
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An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and... See more
Company replied
This was the third garage I took my car to for a loud humming sound accompanied with vibration. No one else was able to find the problem but the mechanic here knew what it was and got it sorted. They... See more
Company replied
Very nice set up, conveniently close to home, friendly and informed team! Were able to get my MoT test done and fix the small failure in good time without impacting on my day! Would definitely recomme... See more
Good service but on trip the warning light came up I checked and the new tyre was 6psi low Pumped upand all ok
Company replied
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Written by the company
11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, United Kingdom
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Always polite and keep you updated on any work being done.
Good customer service, very prompt. Its nice ot have somewhere comfy and clean to sit while we wait and there's a nice coffee machine there too.
Friendly knowledgeable staff reliable service and drinks while you wait!
My car was booked in for a tyre replacement, receptionist was helpful and my car was seen to and on time. I was offered a drink while I waited.
Excellent service and very professional members of staff along with good prices.
Staff are friendly and professional, no fuss , just good service , free coffee is a nice touch.
Had an appointment to get 2 tyres fitted to my car. Staff at front desk were friendly. It's typically good practice to do tyre rotation which they did but charged my £12 per side. Having done that, they didn't check the tyre pressures in my tyres even though I explicitly told them to when checking in. It wasn't until I was driving for about 10 mins when my tyre pressure lights in the car came on so stopped at a petrol station and realised that the front tyres were extremely under inflated and the rear tyres were over inflated and not in accordance to the manufacturer loading. Please check the tyre pressures before sending a car out because in the state you left the car, it could have been a very different story.

Reply from Protyre Autocare - Rugby Paynes Lane
O time fuss free and clean and pleasant

Reply from Protyre Autocare - Rugby Paynes Lane
Always helpful polite on time easy website to book and choose tyres highly recomend

Reply from Protyre Autocare - Rugby Paynes Lane
After MOT recommend to have four tyres changed, no problem £480. After 1 day one tyre loses pressure. Returned vehicle and was charged an extra £36 to put right a problem that didn't exist until my tyres were changed. After spending£800 for a service, mot and tyres thought it was poor customer service.

Reply from Protyre Autocare - Rugby Paynes Lane
Couldn't order this tyre online as it said there was a problem with stock, so emailed them. Got a prompt response, easy to book in, left the wheel with them for an hour and the tyre was done.
The staff are helpful and knowledgeable and efficient
took a long time, nearly an hour. wheel nuts over tightened and pressures not the same. staff were polite and friendly.

Reply from Protyre Autocare - Rugby Paynes Lane
Friendly and helpful staff. Quite a slow service but straightforward advice no faffing about. I appreciate that.
Not the cheapest but they never were. I go there because I trust them.

Reply from Protyre Autocare - Rugby Paynes Lane
The reception area was both clean and comfortable. The two ladies on the desk were both welcoming, knowledgeable and helpful as was the young technician who dealt with fitting the new tyres that were required.
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