Placed order easy online for 2 tyres which were competitively priced. I dropped the car off just before the booked time. Half an hour later returning to the garage, the car was parked outside ready an... See more
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Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... See more
Company replied
I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... See more
Company replied
Welcomed me as soon as I arrived. Friendly speedy service. Complementary hot drink a great bonus
Company replied
Company details
- #10 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Stafford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom
- 01785 256243
4.7
Excellent
2k reviews
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Good and quick customer service
Good and quick customer service, got on with the work straight away, nice seating area to wait. Easy to change and book appointments. Inexpensive as well.
6 August 2025
Friendly
Friendly, polite staff who give good advice & do a great job. A place you can trust.
4 August 2025
Replacement tyre ordered and fitted in…
Replacement tyre ordered and fitted in less than a day. Great!
4 August 2025
Great deal on the 2 tyres price wise
Great deal on the 2 tyres price wise, started on car straight away. You can view the work on your car from reception & took as long as I was told.
30 July 2025
May use AI-assist with repliesRead more
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Slotted me straight in repaired two…
Slotted me straight in repaired two tyres brilliant service and price thanks
28 July 2025
Reply from Protyre Autocare - Stafford
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Great service
28 July 2025
Quick and efficient had me back on the…
Quick and efficient had me back on the road super quick
28 July 2025
Reply from Protyre Autocare - Stafford
Hello Danielle,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Repair tyre valve and new exhaust,
I’ve been into this garage for two separate issues over the last month or so.
Both times i was put at ease and reassured especially by the manager Jay.
Both issues were handled professionally and as quickly as possible which i really appreciated!
I would recommend them!
23 July 2025
Unprompted review
Reply from Protyre Autocare - Stafford
Hello Leigh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Since having new tyres fitted we have…
Had a problem with the back rear tyre after having new tyres put on. Took it back for them to check and it was sorted straight away. No problem, we always use this store for both of our cars. Thank you
16 July 2025
Excellent service
14 July 2025
Reply from Protyre Autocare - Stafford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Ordered 2 tyres online
Ordered 2 tyres online, I was able to choose next day fitting at a time that suited me, I was welcomed by the team and the tyres were fitted very promptly. I have used Protyre before and will continue to do so, expert service and a great price.
14 July 2025
I needed 2 new tyres and was sorted on…
I needed 2 new tyres and was sorted on the day
Really helpful
14 July 2025
The machine for the Aircon regas was…
The machine for the Aircon regas was broke still waiting for another appointment
9 July 2025
Reply from Protyre Autocare - Stafford
Dear Lee Hudson,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very friendly
7 July 2025
Reply from Protyre Autocare - Stafford
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Everyone was helpful and polite
Everyone was helpful and polite. I would always recommend you to anyone
7 July 2025
Reply from Protyre Autocare - Stafford
Hello Mrs Shelley,
We're happy to hear that you found our team helpful and polite! Thank you for your recommendation; we appreciate your positive feedback very much.
Best regards,
Eddie
Customer Care - Protyre
Nobody answers the phone
Nobody answers the phone - poor service…. It’s almost as if you are an inconvenience…..
7 July 2025
Reply from Protyre Autocare - Stafford
Dear Robert Millard,
Thank you for bringing this to our attention and we are sorry to hear that you have been unable to get through on the phone.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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