Protyre Autocare - Swindon Hooper Place Reviews 

1,594
•
TrustScore 5 out of 5

4.8

Hooper Place, Swindon, SN1 3RA Swindon, Wiltshire, GB

•

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Rated 5 out of 5 stars

I had ordered two new tyres online along with a booking for fitment which was easy enough and when I attended I was surprised how quickly it took for the tyres to be fitted and me to be on my way home... See more

Company replied

Rated 4 out of 5 stars

Easy booking online, got in next day. Dropped off and sorted within about an hour or so. Only slight issue was the next day tyre waring light came on and after checking pressures I noticed they wer... See more

Rated 5 out of 5 stars

Excellent service overall. The staff were very kind, knowledgeable, and helpful. I had some specific requirements regarding how the balanced wheels should be fitted to the car, and they did an ama... See more

Company replied

Rated 5 out of 5 stars

Very happy customer. The staff are very efficient, professional and helpful. Thank you so much. Will definitely use again & recommend.

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Hooper Place, Swindon, SN1 3RA, Swindon, Wiltshire, United Kingdom

  • 01793 433334

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,594)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with
Location handy.

5 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Janet,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Welcomed by reception

Welcomed by reception, given a clear timescale for the repair which was carried out as promised

5 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service at great prices

Good service at great prices

5 October 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service and did the job properly

Good service and did the job properly

30 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

No in house repairs,just not and they…

No in house repairs,just not and they put defects where they aren't. Will not come back to this garage. I had to go to different garage for repair after they fail my MOT.

30 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Dear Vasile Adrian Anghel, 

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Quick reaction

Quick reaction, helpful, reasonably priced

30 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mrs Aremia,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful

30 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Took my car for MOT and they adjusted…

Took my car for MOT and they adjusted my headlight too low that it became dangerous to drive at night now. Great people and quick service, that's the only bad thing I have to say.

30 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Dear Junior T, 

Thank you for leaving us a review. We are pleased that you found the team in centre to be great and the service quick. However, we are sorry to hear about the issue with the headlight adjustment. We have passed on your feedback to management.

If you have any questions or require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The lady on the front desk is always so…

The lady on the front desk is always so nice and helpful main reason I will mot here every year

29 September 2026
Unprompted review
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Ross​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Claudette,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and reassuring

Very helpful and reassuring. Good advice.
Prompt help which is a real help as I am stranded without my car.

28 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Jan​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always very helpful staff!

Always very helpful staff!! They are friendly and very professional - always recommend them to all my friends!!

28 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mr Jarvis​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

ProTyre- great service for tyres , servicing and MOT

We are lucky to be so close to ProTyrr as they have always been professional and helpful . We have used them for :
Supply and fit tyres
Fit only tyres
Servicing
MOT
and most recently for shock absorber replacement.
The staff , especially Chris, are knowledgable and courteous.

23 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mr McRobie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick MOT

Quick efficient mot. Friendly and helpful staff

15 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Such a lovely team

Such a lovely team, quick turnaround and couldn’t have asked for more when a big job needed doing to pass my MOT. Always amazing service - wouldn’t go anywhere else!

18 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Georgia,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

From buying/booking online to the…

From buying/booking online to the fitting of 4 new tyres on my wife's car it was effortless! Excellent service

21 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Iain​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff knowledgeable and courteous

Staff knowledgeable and courteous. New tyre fitted due to nail damage, wheel balanced too. Really good service, will def recommend.

14 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Karen​,

We would like to thank you for sharing your feedback regarding the service you received at our Swindon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great

Easy to book, sorted my tyres in no time. Friendly staff! Thank you

18 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Mahvish,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff are always pleasant and friendly…

Staff are always pleasant and friendly and the MOT is very thorough.

11 September 2026
Protyre Autocare - Swindon Hooper Place logo

Reply from Protyre Autocare - Swindon Hooper Place

Hello Brenda,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swindon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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