Knowledgable and professional front desk team. Comfortable and clean waiting area, a step above anywhere else similar I've visited. Tyres fitted on time without fuss. First class.
Company replied
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Knowledgable and professional front desk team. Comfortable and clean waiting area, a step above anywhere else similar I've visited. Tyres fitted on time without fuss. First class.
Company replied
I was looking for an urgent MOT after Kwikfit cancelled my booking. I went on the Protyre website and was able to book a same day appointment at the Taunton branch. Customer service was excellent, the... See more
Company replied
I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded Booked the car in that afternoon and got a call later the same day saying all work completed... See more
Company replied
Had a availability when I needed as I had a blow out on one tyre near Taunton and needed all doing due to this. £350 for 4 new tyres im from the midlands so was surprised at the price as i would pay £... See more
Company replied
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Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, United Kingdom
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Came back with handbrake stretched by two inches only had new cable 3 months ago not best pleased to say the least

Reply from Protyre Autocare - Taunton
They couldn’t do the tracking but still charged me the full amount

Reply from Protyre Autocare - Taunton
the greeting i was giving when i entered their premises
was excellent, a welcoming smile, well done
Great service and would definitely use this Taunton branch again and will recommend them to friends and family!
The Whole team gave a very posative vibe..I was there for an MOT and witnessed how genuinely helpful they were with everyone that came in that afternoon..Great bunch of lads excellent service..would definitely use Taunton branch again 👏
Very slick and organised. Good communication and helpful advice.
Always give good service all my family use this company and all have been impressed like me
Really easy to book my service with Protyre online and was even surprised that they were open on a bank holiday. The site was very clean and I received a warm welcome on entry. The team were attentive when I explained a few concerns I had. I was comfortable leaving the vehicle with them and that they would take care of it. I did have to wait for longer than expected and it was getting near to their closing time and I hadn’t been contacted. So I called and got a friendly update that they’d been delayed waiting for a part but it would only be 10 more minutes. I arrived within that window and the car was already parked up. I received a comprehensive explanation of the work done, and a full invoice receipt with details about the condition of my car. Really pleased.
Took online appointment and submitted 10 minutes prior to the allotted time slot. Submitted the keys at reception and enjoyed a cup of coffee. It was ready before the expected time
Despite ordering and paying for my tyres in advance and booking a slot, the tyres were not available when I got there. Garage blamed the warehouse but I wasn’t the only person that sat affected. Would have made sense to check delivery against jobs booked. Also took 25 minutes after my arrival to inform me of the issue.

Reply from Protyre Autocare - Taunton
Good price and GOOD SERVICE, when it eventually became available. BOOKING ONLINE IS A LOTTERY. Having made my purchase on wednesday and told it was available on Friday, I dropped into Protyre just to make sure it was open on Good Friday. It was, but they had NO booking evidence. Payment evidence YES.
I waited til Tuesday to have it done.
No, not an April Fool.

Reply from Protyre Autocare - Taunton
Waited for MOT to be done. Finished after 45 minutes as advised
Really great experience. I was able to wait in a lovely reception area and do some work. Great facilities! Communication over the job was clear and helpful. Overall would recommend. No complaints for the Taunton branch.
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