Protyre Autocare - Warrington Reviews 

1,734
TrustScore 4.5 out of 5

4.5

1a Station Road, Latchford, WA4 1JT Warrington, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... See more

Company replied

Rated 5 out of 5 stars

I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... See more

Company replied

Rated 5 out of 5 stars

Protyre gold service very ģood. Extra work needed on my mini. All done to my satisfaction Thank you Protyre Jeffreys Latchford Warrington Jezza

Company replied

Rated 5 out of 5 stars

I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, United Kingdom

  • 01925 247 560

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.5

All reviews

(1,734)

34,873 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy customer

Booked in for a service & MOT. No problem getting the date I needed. Dropped car off at 8.30 in the morning & it was ready by 1pm. The lad I saw when collecting the car was very informative & clear about what had been done & the price was very reasonable.

17 October 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Miss Baylis,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Positive polite service

Positive polite service, good advise and efficient.

13 October 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Mr D,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Paid for a Platinum Service and the…

Paid for a Platinum Service and the workshop could do the wheel alignement (part of the paid service). They re-schedule me for this a couple of weeks after that. I showed in the workshop and the machine was still broken. I'm still waiting for the wheel alignement 2 months later...
I'm booking my MOT in any other workshop

13 August 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Hani Salem Morales,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service and friendly staff. My car needed a bit of work and was completed some day which was brilliant.
Have used this garage a few times and would really recommend and will continue to do so.

10 October 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Julie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Everything completed on time

Everything completed on time, pleasant staff

13 October 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Maurice,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff , had a slow puncture which was not repairable on a run flat tyre and turned up without an appointment. They had the trye i was after and was fitted quickly and professionally and didn't have to wait long .

13 October 2025
Rated 3 out of 5 stars

, FALKEN VAN TYRES Good deal on the tyres but I checked my…

Good deal on the tyres but I checked my pressures when I got back and there was a 10 psi difference between the two rear tyres apart from that all good

8 October 2025
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Reply from Protyre Autocare - Warrington

Dear John,

Thank you for bringing this to our attention. We are sorry this happened.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Fast and efficient

I had a slowish puncture- took it to them and they fixed it right away.

4 October 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Fiona​,

We would like to thank you for sharing your feedback regarding the service you received at our Warrington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Never again !

Always had a good experience with Warrington Protyre up until recently.
HOWEVER, on this occasion, I had booked tracking as well as two tyres but the equipment for tracking was said to be not working. I got no confirmatory paperwork and I was told I would get a refund - but I am still waiting to receive the refund, even after re-visiting to remind them and emailing a request which was acknowledged ( by computer ? ).
What a change ! I have to assume that there is no intention to pay the promised refund and so I will be unable to use Warrington Protyre again - there are, after all, plenty of alternatives suppliers.

1 October 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Warren,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Cees,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

3hr job turned into 7hrs

3hr job turned into 7hrs. Full day wasted. Wrong part delivered, then backup let them down.

1 October 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you had a long waiting time. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

Failed repair

Went initially for a puncture repair (screw in tyre) but tyre deflated 2 days later. Took it back - they checked but said could not find any issues. Advised they had tightened valve. Tyre deflated again. Returned and advised could not do anything else other than new tyre! I was not advised this would be at a cost but the manager apparently said it would be at cost. Tyre had lots of tread. Very disappointed. Been going to Jim Jeffries and now Protire for over 25 years. Will be going elsewhere from now on.

29 September 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Ian G

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service , booked in for a tyre check before the winter , needed new, tyres in stock and fitted there and then . Thanks to all at the Latchford branch

29 September 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Warrington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Garage to rely on

Have used Protyre Warrington many times for tyres etc. Appointment booked, 2 new tyres and front wheel alignment all sorted quickly and efficiently at competitive prices.

29 September 2025

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