I am currently getting 3 vehicles through services and MOTs. There is a particular mechanic at Westbury who has given me exceptional customer service. Unfortunately I have not learnt his name yet. H... See more
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I am currently getting 3 vehicles through services and MOTs. There is a particular mechanic at Westbury who has given me exceptional customer service. Unfortunately I have not learnt his name yet. H... See more
Company replied
Protyre Westbury. Had two front tyres fitted with Protyre, first time i've been there, impressed. All the staff very friendly and approachable, in particular the fitters who were generous with their... See more
Company replied
We received great service from Protyre in Westbury. The car was in for an MOT on a Friday, quite close to closing, and it needed tyres to pass the MOT. It was agreed that the tyres would be done on t... See more
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A Review by Stella Leeder On Monday 13 July I tried to make contact with Westbury Protyre by phone, on both occasions I waited 30mins and again later 20min, and nobody answered. The next day I sen... See more
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Written by the company
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Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, United Kingdom
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The staff very helpful and efficient.
Website ordering not so good, I put in my registration and selected one of the options offered me which turned out out to be the wrong size for my vehicle. So, not impressed with that side of the system, however the staff sorted it out for me which was excellent. Next time I will drive in and ask the staff to look at my tires and suggest what I need.
My tyre appointment was 4 pm , went into the office , no one around until 4.10 pm , had to drive my car into the workshop , I thought the staff did this . Was told it would be about an hour to do work , at 5.10 still waiting , the man wondered why not done , but apparently it was but they didn't tell him , he said " thanks for letting me know " , they could not give a receipt as printer did not work , but got one the next day when I rang up , nice guys working , but didn't seem very professional

Reply from Protyre Autocare - Westbury
The receptionist was excellent,he was very busy but still had time to make everyones appointments painless.
Given a time slot for my brake pads Quick professional service would recommend
Great service - needed a new battery fast and they supplied and fitted it quickly without any fuss for a fair price.

Reply from Protyre Autocare - Westbury
Excellent service - Managed to fit me in quickly When I needed 4 tyres replacing.
Friendly staff - Quick and efficient - Reset all of my lights - Bad coffee
Excellent service
My new number 1 tyre fitters
They were very busy with loads of problems form diffrent customers including myself . Their manager was away and the lads all pooled together solved loads of problems and helped each other out.
My previous fitter had been bodging my alignment and these guys fixed it .my car handles better than ever. Now ive seen these guys handle a tough day they will get my bussines every time .
Really helpful, friendly and open - happy to give guidance on tyres and understand that every has a budget and never sounded judgemental.
Also, fixed an issue of tyres not being ordered by upgrading to what they had in stock and honouring the quoted price.
Can't say fairer that that! Hence 5 stars.
Ordered my tyres on the Protyre website on Saturday and made an apppintment for fitting for the following Monday at 10:30.Arrived at Protyre around 10:20 and the tyres were already ther so I left my car at 10:30 and collected again with new tyres at midday.
At last you have found a manager with a good manner of treating your customers. i was booked in for an MOTand service, all went well and i even got a phone call at home to tell me my car had passed and was ready for collection..
Protyre dug us out of a hole promptly and most efficiently by diagnosing the reason for a power failure and correcting it so that we could go ahead with the MOT and car tax renewal. This all without prior appointment.
They took my car for its MoT earlier than booked, and returned it earlier than expected, passed, great!
Brilliant never had any problems,polite always
Value for money, efficient & timely, with really good customer service, of particular mention are Steve (Branch Manager) & Aron & Bailey (Tyre Fitters) Westbury, Wiltshire Branch, Highly recommended.
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