Protyre Autocare - Winsford Reviews 

999
TrustScore 4.5 out of 5

4.6

Wharton Road, Winsford, CW7 3AU Winsford, Cheshire, GB


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Rated 5 out of 5 stars

Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more

Company replied

Rated 5 out of 5 stars

Absolutley 1st class great price on tyres looked after very well by girls on reception would highly recommend 5 star from me

Company replied

Rated 5 out of 5 stars

Went in with my steering wheel on the wonk, left with it as straight as an arrow. Can’t fault Charlie the technician, was in and out in no time as he new I was in a rush and molly and Barry behind the... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Went for a new tyre but they also did free checks on balance and brake pads etc, but no extra work required which was reassuring. Reception lady was very friendly. New clea... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom

  • 01606 594925

4.6

Excellent

TrustScore 4.5 out of 5

999 reviews

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4.6

All reviews

(999)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, MOT failed but managed to carry out the repairs within the next few days even though they were incredibly busy.

7 January 2026
Rated 2 out of 5 stars

Won’t use again! First and last time

Went for 2 tyres to be told upon collection that the car would fail its MOT, they clearly knew this was due in a few weeks, was told it needed new rear spring as it was broken, bought new springs and husband fitted however…. NOTHING wrong with old ones not broken at all, clearly trying to rip people off, when I questioned they suddenly couldn’t remember the car!

31 December 2025
Unprompted review
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Tina,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Started with a Google search

Started with a Google search. Phone call receptionist very professional and friendly. Comfortable waiting area clean and tidy. Appointment as arranged. Very happy

31 December 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Dear Richard Lord Fishy Lowe,

We're happy to hear that your initial experience, from the phone call to the waiting area and appointment, was positive at our Winsford branch.

We appreciate you taking the time to share your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Thought I had a slow puncture so nipped…

Thought I had a slow puncture so nipped in without appointment. Asked to drop car back later. I was early but within a very short time rang to say it was ready. Turned out it was the valve which was much cheaper.

Very helpful, friendly and honest. Would recommend Protyre Winsford.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

2 Front Tyres

Called in for a quotation for 2 front tyres. The price was a lot cheaper than my previous 2 quotations. Within 45 minutes tyres were on and tracking alignment done. Excellent service. 100%. ☆☆☆☆☆

17 December 2025
Rated 1 out of 5 stars

I have answered before

I have answered before. New staff and I couldn't get a tyre checked as too busy. Bays were empty. Never again! I used them for all my tyres over decades.

12 December 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Good afternoon, Mr. Harwood,

The bays at front of Winsford are solely for fast fit purposes - at the rear of the building we have 5 other ramps for in bigger repairs. 
At the time of your visit we unfortunately had no one that was free to carry out the free check as all technicians were all on jobs.

We are always happy to assist where possible - On this occasion we just didn't have the colleagues available to carry out a free check.

I would be happy to rebook your vehicle for check - We strive to give 5 star customer service.

Thanks 
Anthony

Rated 5 out of 5 stars

Really helpful especially the lady on…

Really helpful especially the lady on the desk (sorry I’ve forgot her name)

10 December 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Nathan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent 👌

Fitted me in when they were extremely busy. Professional service. Explained everything- great job 👏 would highly recommended

6 December 2025
Rated 5 out of 5 stars

mot test

Good communication

8 December 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Gemma was very helpful

Gemma was very helpful throughout the whole process, there's was another young blonde lady on reception the day I came in that was also helpful. I will be returning again, great customer service.

5 December 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello James,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

very helpful and came and did the job…

very helpful and came and did the job quickly would use again

3 December 2025
Protyre Autocare - Winsford logo

Reply from Protyre Autocare - Winsford

Hello Linda,

We appreciate you taking the time to leave us this great review! We're happy to hear that you were satisfied with the service provided by the team in centre.

Best regards,
Eddie
Customer Care - Protyre

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