Very helpful member staff in giving me info to choose tyres, no problem getting appointment, fast service, 4 lovely new tyres. Staff are kind, professional and knowledgeable
Company replied
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Very helpful member staff in giving me info to choose tyres, no problem getting appointment, fast service, 4 lovely new tyres. Staff are kind, professional and knowledgeable
Company replied
The only tyre place within 20 miles name to take off and for my tires. Not only that but Also were ultra careful of the 14.5J SSR 3 piece split rims. Highly recommend especially for race cars, super... See more
Company replied
I pre-booked my car for its MOT and dropped it off in the designated time slot. The car was quickly taken to the MOT station and tested. I had a brief walk around and received a phone call saying I c... See more
Company replied
Took my car up for its MOT services were excellent and fully explained to me , work was done & they were so friendly and offered me a payment option as I didn’t have the ready cash to pay at that ti... See more
Company replied
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Hallwood Rd, Lillyhall, CA14 4JR, Workington, Workington, United Kingdom
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They rang me in the morning to offer an earlier slot, then the MOT was done in no time. Great service
Very efficient service. Receptionist very pleasant and friendly. Pleased with the tyres, good price too.
It was Monday 19th January 2026. The driving and parking area at your premises was covered in ice. No attempt was made to grit the area, to make it safe for your customers or employees. You have a duty of care towards your customers and employees, but on this occasion that duty of care was sadly lacking.

Reply from Protyre Autocare - Workington Lillyhall
Have used Protyre for a few years now and can’t fault the service provided each time, very easy to either pre-book online or just walk-in.
Very good experience and good value tyres,there was one issue with pressures but took it back and sorted right away
The ordering of the tyres online was fine and the fitting was excellent but the tyres didn't turn up at the garage. I had two appointments before the tyres where available. The guy at the garage had to order them himself

Reply from Protyre Autocare - Workington Lillyhall
We go to Protyre (Workington) for MOT'S, Services and tyres. Always helpful, honest and trustworthy. We can recommend them to anyone.
Excellent service. Very knowledgeable and happy to answer any questions.
Very good with regard to choice of tyres and fitment. However, I booked a time , took the car in on time and was told it would be about 40 mins, went back after 40 mins and the car hadn't been worked on. They said there were a lot of walk - ins and it was obvious the mechanics had not realised i had booked on-line. So poor organisation and not a happy customer!

Reply from Protyre Autocare - Workington Lillyhall
Excellent service, and not too expensive. Friendly staff and not kept waiting.
I’ve used Gates for the last 10 years and I’ve not had a bad experience in that time. Always professional and friendly.
Booked for 8.30 in the morning and my car was taken in at 8.30 and returned at 9.10 so perfect for me the staff are all brilliant and friendly.
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