PureGym UK - Bletchley Reviews 79

TrustScore 4.5 out of 5

4.3

Beacon Retail Park, Watling St, MK1 1BN Milton Keynes, GB


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Rated 5 out of 5 stars

Bletchley gym has improved loads. I now attend this gym much more than the other 2 in Milton Keynes! The cycle classes are creative, innovative, advanced and engaging! One instructor (M, female) I m... See more

Company replied

Rated 4 out of 5 stars

It's OK, sometimes is very hard to find a space to training and trainer with own group not helping with that, taking even more space . Clean gym and changing room, weights ok but lack off clips to p... See more

Company replied

Rated 5 out of 5 stars

Great reception and initial greeting. Superb gym session from Estelle. Big group in the spin class this morning, but all seemed very appreciative of the way the class was lead and we were all very mot... See more

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Rated 3 out of 5 stars

The gym itself is good but got some problems: 1) there are always problems with hot water in shower and usually it takes two months to fix it. 2) not enough equipment 3) price for membership goes... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Bletchley

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Beacon Retail Park, Watling St, MK1 1BN, Milton Keynes, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

good gym would

good gym would
definitely use it again

12 December 2025
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Reply from PureGym UK - Bletchley

Hi Niki. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoyed using the gym overall and would return again! Thanks, PureGym

Rated 5 out of 5 stars

Great equipments

Great equipments, nice and clean

24 June 2025
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Reply from PureGym UK - Bletchley

Hi Mubashir- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. We are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Great Gyms & Staff

Friendly Staff, Great Atmosphere! Regularly go to Bletchley/Winterhill in the evenings always a great experience

14 December 2024
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Reply from PureGym UK - Bletchley

Hi Oba- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! We’re thrilled to have you as part of the PureGym community and can’t wait to continue to support you on your fitness journey! Thanks, PureGym

Rated 5 out of 5 stars

I went to the Bletchley gym where James…

I went to the Bletchley gym where James kindly allowed me to come in and walk me round the gym and explain everything I needed to know. He showed me the app and how it works and helped me to choose the right tariff for me. Brilliant customer experience.

22 November 2025
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Reply from PureGym UK - Bletchley

Hi George - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and look forward to seeing you back in the gym! Thanks, PureGym

Rated 5 out of 5 stars

Friendly atmosphere!! Nice Club.

Friendly atmosphere.

Friendly staff.- This really helps motivation having friendly staff, i visit other clubs, and you rarely get the same vibe!!

Clean - Probs the best ive been to in terms of the team being on the ball.

11 November 2025
Unprompted review
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Reply from PureGym UK - Bletchley

Hi Damo - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym

Rated 4 out of 5 stars

Best Bang for the money

The equipments are nice and the gyms isn't all too crowded.
Overall a nice experience

9 July 2025
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Reply from PureGym UK - Bletchley

Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment, so we are glad to hear this feedback. Is there anything you feel we could improve on? Thanks, PureGym

Rated 5 out of 5 stars

I am back after trying 3 different gyms…

I am back after trying 3 different gyms in the last 3 years and it's good to be back home, where it's clean and you haven't got adult content creators all over the place! I won't leave again I promise

5 September 2025
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Reply from PureGym UK - Bletchley

Hi Gabby. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 1 out of 5 stars

Bought a membership and tried to cancel…

Bought a membership and tried to cancel it next day and upgrade it, no success. No refund. Disapointed

4 August 2025
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Reply from PureGym UK - Bletchley

Hi Audrone - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Rated 5 out of 5 stars

Easy registration and sign-up

Easy registration and sign-up. Simple to use.

9 June 2025
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Reply from PureGym UK - Bletchley

Hi Jason. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!

Thanks, PureGym

Rated 2 out of 5 stars

Limited range of equipment

Not great use of space, lacks range of machines but there is plenty of space for it, e.g. hip thrust machines. Not sure if there’s any air conditioning or not because it’s very warm in there. The layout of the gym doesn’t make the most sense but at least the women’s changing rooms were nice and clean.

4 June 2025
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Reply from PureGym UK - Bletchley

Hi Izzy, Thanks for taking the time to leave this review, we're sorry to see it's 2 stars.

It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.

We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.

You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!

Thanks, PureGym

Rated 5 out of 5 stars

The equipments were clean and the…

The equipments were clean and the ambience was very positive and cozy. There were loads of equipments all over the place and they all worked and the one that was not working was clearly labelled.

30 May 2025
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Reply from PureGym UK - Bletchley

Hi Kassim. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 1 out of 5 stars

Impossible to contact anyone when PIN…

Impossible to contact anyone when PIN would not work despite it being 1800 on a Friday. Unable to change gym easily.

23 May 2025
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Reply from PureGym UK - Bletchley

Hi there - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. To help resolve the issue, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on X and Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Rated 5 out of 5 stars

Great experience for first time at gym…

Great experience for first time at gym great choice of equipment defo can't wait for mt next visit

21 March 2025
Unprompted review
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Reply from PureGym UK - Bletchley

Hi Kirsty! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
We look forward to welcoming you back soon! Thanks, PureGym

Rated 5 out of 5 stars

Good

.......... Good.........

1 March 2025
Unprompted review
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Reply from PureGym UK - Bletchley

Hi Mindaugas - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Rated 5 out of 5 stars

Easy to join with a few different…

Easy to join with a few different packages. You can book on a welcome first visit to walk around the gym with a PT. The unlimited drinks bolt on is definitely well worth the extra.

1 January 2025
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Reply from PureGym UK - Bletchley

Hi Neil! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward and you found the right membership type for you.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

I have been a member for about 2 to 3…

I have been a member for about 2 to 3 years and have no complaints

29 December 2024
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Reply from PureGym UK - Bletchley

Hi Barbara! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

Nothing to complain about

This gym is great. Great value for money, always clean, plenty of access to machines, and some great classes

6 December 2024
Unprompted review
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Reply from PureGym UK - Bletchley

Hi Jason - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

Clean

Clean, tidy, and great experience thanks to Amita 😁

28 November 2024
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Reply from PureGym UK - Bletchley

Hi Sarah – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Pure gym classes

I love the gym

17 September 2024
Unprompted review
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Reply from PureGym UK - Bletchley

Hi Katherine! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars
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Reply from PureGym UK - Bletchley

Hi Chantel. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

Hope you enjoy your time with us! Thanks, PureGym

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