The area upstairs 🙌 The staff did a great job keeping us happy. I have to give it to the male staff for helpfulness. Suggestion: a few 60 min classes For the senior members as they are in t... See more
Location
Switch locationLesley Retail Park, BT48 7PW Londonderry, GB
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I’m being a little harsh because I couldn’t get a shower today, on account of the gym being refurbished. That being said PureGym is a 5 star gym. The staff are friendly and very approachable, professi... See more
The gym is literally a building site, with builders walking in and out when we are doing a class. The classes are vastly limited and there has been no spin for 6 weeks. It is as supposed to start back... See more
Company replied
The women’s showers are unpleasantly below temperature; I go in hot from training and come out cold. A negative end to being in the gym. Also, all morning classes are 30 mins- very short- so when a cl... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Derry Londonderry
Written by the company
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Lesley Retail Park, BT48 7PW, Londonderry, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
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Been a member for over a year
Been a member for over a year, staff r all so friendly especially my pt eoin Kenny. Gym is always spotless and welcoming.

Reply from PureGym UK - Derry Londonderry
Excellent gym,plenty of room and…
Excellent gym,plenty of room and equipment. I like to switch off at the gym so I tend to keep too myself

Reply from PureGym UK - Derry Londonderry

Reply from PureGym UK - Derry Londonderry

Reply from PureGym UK - Derry Londonderry
A great gym and friendly and helpful…
A great gym and friendly and helpful staff’ and nice relaxed atmosphere’..

Reply from PureGym UK - Derry Londonderry

Reply from PureGym UK - Derry Londonderry
Great gym would highly recommend it .

Reply from PureGym UK - Derry Londonderry
I think the gym is great and love the…
I think the gym is great and love the classes. The only thing is I wish the personal trainers in the gym classes would be more helpful about posture when doing exercises. It would be great if they corrected posture if your doing it wrong because that's something I worry about and I have hurt my knees before at classes. But apart from that it honestly is a great gym.

Reply from PureGym UK - Derry Londonderry
Derry pure gym
Great gym and lovely staff. Really enjoy the classes however I would really like to see classes like pump or combat at 8am.

Reply from PureGym UK - Derry Londonderry
It's good to be able to use any machine…
It's good to be able to use any machine with no que most of the time but much more dificult when there are a lot of people on the higher package attending at the same time, at times you can't use some of the equipment within your time which is a downside to signing up to the limited package

Reply from PureGym UK - Derry Londonderry

Reply from PureGym UK - Derry Londonderry
Dissapointed.
Very saddened to be doing this as I have been a loyal pure gym goer for the past few years but since the renovations the spinning lessons have been driving everyone mad. There's no door and the music is full blast, genuinely concerned it may be affecting people's hearing. There's no consideration for everyone else trying to work out. I have my headphones on full blast and I cannot even hear my own thoughts. Hope they can at least lower it if not I do believe many of us may end leaving to another gym.

Reply from PureGym UK - Derry Londonderry
From up top looking down air…
From up top looking down air conditioning covered in dirt and dust not nice to look at
The wooden board's along the back wall looks like an unfinished building area
I seen a pt training someone on the stairs seriously at one time both we're on the stairs...staff should have moved them on health and safety gone mad....people using the stairs had to navigate round them......nuttsssss.

Reply from PureGym UK - Derry Londonderry
Good staff and great selection of…
Good staff and great selection of things to use but changing room cleanliness isn’t the greatest especially the we room room to get dressed after shower

Reply from PureGym UK - Derry Londonderry
Sizeable gym
Sizeable gym, non judgemental. Odd placement of treadmills though imo, there could be more on the top floor as staring at walls below isn’t exactly great.

Reply from PureGym UK - Derry Londonderry
I was at class one day and got an email…
I was at class one day and got an email after to say I missed it and got a strike. I spoke to the guy in the gym who said he would fix it.
I genuinely cancelled a class late and understand that for me a strike too.
I then attended another class and got an email to say I didn’t attend and so the 3 strike rule would apply.
On the 2 classes I got the strike on, I personally ticked my name off the registration list.
So I have been banned from booking classes since my 3rd strike which was 11 days ago- still unable to book any class as I’m suspended.
No one to call / talk to in order to resolve this. Paying a gym membership for pure gym solely for the classes - that I can’t attend as suspended for 3 strikes, when I only missed one class.

Reply from PureGym UK - Derry Londonderry
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