I like the Waterfront Pure Gym because it is less crowded and it is close to Morrisons. The only downside is that they use a lot AC. Nowadays, it is freezing in female changing room :/
Company replied
Location
Switch locationWest Granton House, EH5 1SA Edinburgh, GB
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See what reviewers are saying
the Gym is well run and clean with the correct behaviour from members. The equipment is maintained and there is space in which to ensure that the use of the equipment does not impede anyone else. The... See more
Company replied
I would suggest fixing the chest and rear delts fly machine. In my opinion, a very important machine and part of many routines. It's quite off which could lead to injury and imbalance in growth on the... See more
Company replied
I like Puregym, is very convenient for me. The only problem I would say lately is the temperature. Is really hot inside. Any other gym when you walk in it is cold, but this particular gym is soooo hot... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Edinburgh Waterfront
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
West Granton House, EH5 1SA, Edinburgh, United Kingdom
4.5
Excellent
43 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Edinburgh waterfront
Great classes fantastic trainers, local and great value
10 July 2023
Unprompted review
Reply from PureGym UK - Edinburgh Waterfront
Hi Rosemary. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Everything is free and availe with no…
Everything is free and availe with no waiting for equipment to be free and the staff are all nice and helpful
9 July 2023
Unprompted review
Reply from PureGym UK - Edinburgh Waterfront
Hi David. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The gym is closing so why not let us no…
The gym is closing so why not let us no instead off this nonsense
5 July 2023
Reply from PureGym UK - Edinburgh Waterfront
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Edinburgh Waterfront
Hi Clare. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Pure Gym Waterfront
I like the Waterfront Pure Gym because it is less crowded and it is close to Morrisons.
The only downside is that they use a lot AC. Nowadays, it is freezing in female changing room :/
5 July 2023
Reply from PureGym UK - Edinburgh Waterfront
Hi Babs. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Edinburgh Waterfront
Hi Ellen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Edinburgh Waterfront
Hi Johan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The instructors of the classes are fab!
The instructors of the classes are great ! Very friendly! Aleksandra, Anthony and Sophie are all fab and even though the classes are quiet in the morning when I go , they are always enthusiastic! (I think they even put on more classes as I requested them!) This pure gym is great because there is lots of space to stretch too and never feels too busy!
6 June 2023
Reply from PureGym UK - Edinburgh Waterfront
Hi Carol. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Puregym at Waterfront Edinburgh
I find the Puregym at Waterfront Edinburgh to be great value for money with helpful, professional trainers, friendly inclusive, members and it has a great atmosphere with good range of classes to suit wide range of participants
5 June 2023
Unprompted review
Reply from PureGym UK - Edinburgh Waterfront
Hi Rosemary. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great first impression
Fraser took the time to show me around, listen to my goals and what I wanted to achieve by joining and even gave me and another lady a quick introduction to weightlifting. A very positive experience.
28 May 2023
Unprompted review
Reply from PureGym UK - Edinburgh Waterfront
Hi Maria. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
the Gym is well run and clean with the…
the Gym is well run and clean with the correct behaviour from members. The equipment is maintained and there is space in which to ensure that the use of the equipment does not impede anyone else. The changing rooms are kept reasonably clean but members have a duty to ensure that they bin their rubbish and don't leave it for other people to clean up. There is still a shower out of order and has been for some time. The temperature of the showers has been turned down which is a poor decision and done without any kind of consultation with members. After a workout a hot shower is helpful in relaxing strained muscles, a luke warm one isn't .
20 May 2023
Unprompted review
Reply from PureGym UK - Edinburgh Waterfront
Hi Fred, thanks for leaving us this review. We are happy to see this is 4 stars.
We have recently made slight changes to the shower temperatures, to 33 degrees, both to control our energy usage and to reduce our carbon footprint. All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities, and we would like to thank you for passing on these concerns.
Thanks, PureGym
Reply from PureGym UK - Edinburgh Waterfront
Hi Mary. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Edinburgh Waterfront
Hi Stacey. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I like Puregym
I like Puregym, is very convenient for me. The only problem I would say lately is the temperature. Is really hot inside. Any other gym when you walk in it is cold, but this particular gym is soooo hot that is makes it uncomfortable to work out.
18 February 2023
Reply from PureGym UK - Edinburgh Waterfront
Hi Elise. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We will ensure your feedback is addressed in club where possible.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I would suggest fixing the chest and…
I would suggest fixing the chest and rear delts fly machine. In my opinion, a very important machine and part of many routines. It's quite off which could lead to injury and imbalance in growth on the long run. Overall, the gym is okay.
19 February 2023
Reply from PureGym UK - Edinburgh Waterfront
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.
Thanks, PureGym
Excellent
I enjoy coming along to the circuit training classes with Fraser. He makes the classes challenging, interactive & fun and I feel stronger and healthier afterwards. I am also considering PT sessions with him to increase my motivation and confidence.
16 February 2023
Reply from PureGym UK - Edinburgh Waterfront
Hi Lisa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy the classes and using the gym overall!
Thanks, PureGym
Great gym
Great facilities, nice and friendly environment, clean and quiet with plenty machines available. Highly recommended !!!
13 December 2022
Reply from PureGym UK - Edinburgh Waterfront
Hi Ricardo. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The best gym that I have ever used.
I have been going to this PureGym for years now. I am fortunate enough to be able to go during the day (usually late morning), and most times can get on all the kit that I want to.
The staff are freidnly and helpful and the place is well laid out and - especially if you love running or cycling - there are dozens of machines to use.
The price is great too and it is only 7 mins walk from home.
19 September 2022
Reply from PureGym UK - Edinburgh Waterfront
Hi Steve. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Dust and spider webs on machines
Dust and spider webs on machines, missing free weights on top floor, lack of mirrors, very cold in the mornings, not many lockers available as people secure lockers by locking them! There are 3 people at the gym and you have to really look for available locker!
21 June 2022
Reply from PureGym UK - Edinburgh Waterfront
Hi. Thanks for taking the time to leave this review, we are sorry to see this is 2 stars. We always appreciate and take on board member feedback.
We are sorry to hear of your negative experience with PureGym and would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club where possible.
Thanks, PureGym
Hydration machine was not working
21 June 2022
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