Was visiting Lincoln and needed to do a triathlon trg session. Was able to buy a single day pass and use a gym at 0650 on a Sunday morning. Sent a pin by email after payment. Instant access. Clean cha... See more
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Location
Switch locationSt Marks Centre, LN5 7EY Lincoln, GB
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See what reviewers are saying
Everything is kept clean and tidy which is really all I want, if I have issues, when staff is there can easily address my issue quickly. however, I do not like the change in layout near the entry door... See more
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New decoration finished. Still same kit. Male changing room had a refurb earlier in year. In disrepair now e.g. silica in shower cubicle come away, issue with sink, lino bulges and shower cold to Luke... See more
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Love the gym, I struggled in the past with other gyms and finding it motivating but this time it has been different. I think the app makes a difference as it tracks our activity and has lots of workou... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Lincoln
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
St Marks Centre, LN5 7EY, Lincoln, United Kingdom
3.0
Average
77 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Lovely place to be ngl
24 September 2025
Reply from PureGym UK - Lincoln
Hi Adeyemi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and we look forward to seeing you back soon! Thanks, PureGym
Male staff in female changing room.
This is a weird, dirty gym.(Lincoln, St Marks) I used to come with my girlfriend but now I go alone. I only go because of the location and the price. I’m glad someone pointed out the male staff in female changing room. My girlfriend told me that a male cleaner entered the changing rooms with no warning too. He didn’t have a uniform but was dragging a hoover and holding cleaning supplies. He was looking at the women changing. This is why she left. There appears to be no female staff at all in the place. It seems like a strange gym overall. I go in and out as quickly as possible. Showers and toilet area (specifically sink) are nearly always dirty too. I’ll be leaving the gym soon.
21 January 2026
Unprompted review
Terrible record keeping of car parked by members. No support either with parking fines
I’m writing this so other people don’t go through what I did.
In November 2025, I received 4 parking tickets worth £40 each while using PureGym St. Mark’s, Lincoln, despite the fact that I am 100% certain I entered my correct registration number into the gym system on every visit fr the 2 hours members parking.
PS the tickets came laters came days after my trips to the gym
When the parking company (Excel Parking) claimed they couldn’t find my registration number, I appealed. They rejected my appeal immediately and told me I was only allowed to appeal once. Even after sending multiple emails explaining the situation, they refused to review it again.
I also called them, and the representative I spoke to was rude and dismissive, and told me there was nothing they could do and they would end the call.
PureGym didn’t help either. They told me they had no record of my vehicle registration for that period, even though they could confirm that I was at the gym on those dates.
In the end, I had to pay £160 in parking charges in just one month, even though I followed the instructions and entered my registration number correctly.
My advice:
Go to different gym , maybe pure gym at Carlton center if it’s close to you. Do not use Excel parking, neither the gym nor the parking company will support you
8 November 2025
Unprompted review
parking fines despite stating free parking
My daughter decided to use this gym (St Marks) as a student. She has been using it almost daily. Yesterday I received four of the first of what I assume are several parking fines (£80 each). The gym advertises (quite significantly) free parking if you use the tablet, which she does.
The gym has no phone number to contact someone to support. I emailed them and they send an unhelpful automated reply which has a section about parking fines (implying this is a common problem). They give the weakest advice to appeal and the usual platitudes of "We do hope the fine gets cancelled." Not good enough. It there is an agreement with St Marks and Puregym, that is for Puregym to sort.
A deeper look on their website in the small print says they are not responsible for car parking fines. In my view, if you tell someone that they have free parking and you fail to come through with that, you are pretty responsible. Seeking legal advice.
18 October 2025
Unprompted review
Reply from PureGym UK - Lincoln
Hi Mike - Thank you for taking the time to leave this review, we are sorry to see this is 1 star. The car park is operated by a third party company in which we do not have any affiliation with. Therefore, we are unfortunately unable to cancel such tickets. Information regarding parking is available on the home page of any PureGym which offers parking. The correct parking procedures must be followed, to avoid a parking ticket. We would always advise that you appeal the fine and explain the circumstances. If your daughter gets in touch with Member Services, we can also provide her with an appeal document which will be an official letter from PureGym Head Office, stating that they are a member of PureGym and your attendance log for the date in question, will also be provided as proof to show she was in the gym. If the appeal is rejected, we would suggest submitting a case with POPLA. POPLA are an independent appeals process which works with the Ombudsman Service. They investigate whether this fine was issued correctly in accordance with the terms and condition of the car park; whilst reviewing evidence provided in the appeal. On the rejection notice, there should be a 10-digit verification code, and you will then be able to submit an appeal with POPLA via their website: http://www.popla.co.uk/poplaappealprocess. Although we cannot guarantee they will cancel the fines, we do hope for a positive outcome. Thanks, PureGym.
AIRCON PLEASE
really nice gym but PLEASE invest in some aircon or fans or something it’s always so hot (Lincoln st marks gym) 🙏🏼🙏🏼🙏🏼
3 October 2025
Unprompted review
Reply from PureGym UK - Lincoln
Hi Keira - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Shite
Shite. Won't let me access the gym without booking an appointment. Nobody replies to emails. Pissing money into the wind at this point.
14 September 2025
Reply from PureGym UK - Lincoln
Hi there - Thank you for taking the time to leave this review, we are sorry to hear of this issue and see that this is 1 star. I can see that this has been resolved by your gym manager, who has removed the access requested during the sign up process. If you need any further support, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Male staff in female changing room without notice
A bloke in a manager’s uniform, along with another male staff member, just walked straight into the women’s changing room while girls were getting changed — no warning whatsoever.
Only after they were already inside, making everyone feel really uncomfortable, did they ask if it was “okay” for them to be there. Even though it was obvious we weren’t comfortable, they still hung about and carried on checking the room.
Honestly, wouldn’t recommend this gym to anyone. I felt completely uncomfortable and I’m cancelling my membership straight away.
21 August 2025
Unprompted review
Reply from PureGym UK - Lincoln
Hi Dev - Thank you for taking the time to leave this review, we always appreciate member feedback and we are sorry to see this is 1 star. In order to keep the changing facilities to the high standard of cleanliness we expect, regular checks are made in both the male and female changing facilities. This is an operational requirement, and does mean that on occasion, it may be that a member of the opposite sex must enter the changing facilities if it is within a period where there are no female members of the team on shift and vice versa for the male changing facilities. If there are any further concerns, we would ask that you get in touch directly with our dedicated team safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. Thanks, PureGym
Prefessional staff.love this gym
10 July 2025
Unprompted review
Reply from PureGym UK - Lincoln
Hi Leva. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Way too busy inside
6 May 2025
Reply from PureGym UK - Lincoln
Hi Jessica - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Reply from PureGym UK - Lincoln
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Good experience and great facilities
The gym equipment are of good quality and have nice serene environment for fitness
31 March 2025
Reply from PureGym UK - Lincoln
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Convenient left to just get on and…
Convenient left to just get on and train , plenty of treadmills never had to wait
27 December 2024
Reply from PureGym UK - Lincoln
Hi James - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.
The machines are easy to use
The machines are easy to use. Although the pricing is ridiculous especially the 15 quid joining fee
21 December 2024
Reply from PureGym UK - Lincoln
Hi Bren - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. A joining fee would be applicable in these circumstances unless there is an active promotion available. Thanks, PureGym.
Urgent Safety Alert: Unstable Gym Benches Pose Serious Risk!
I recently experienced some safety concerns with the benches at my gym. Despite being securely engaged, the bench slipped and dropped me—not once, but twice. It’s a miracle no one was hurt. The benches are old and unstable, constantly shaking and moving during workouts, which is really dangerous. I hope the gym addresses this issue soon to ensure the safety of all members.
6 December 2024
Reply from PureGym UK - Lincoln
Hi Abdel - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.
If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym.
Reply from PureGym UK - Lincoln
Hi Paul - Thank you so much for your feedback! We're glad to hear you enjoyed the great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Absolutely awful over crowded no matter…
Absolutely awful over crowded no matter what time u go and let's be honest who want to wait until 2 am to go. Too many people just sitting on phones at equipment rather than working out waste of money end up not going more than going cuz it's a joke.
10 October 2024
Unprompted review
Reply from PureGym UK - Lincoln
Hi Jon - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.
Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.
Please do feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym
Awesome experience.
1 October 2024
Unprompted review
Reply from PureGym UK - Lincoln
Hi Sodiq . Thank you for taking the time to leave this review, we always appreciate and take on member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Time to get some more great workouts in! Thanks, PureGym
Parking enforcenent mercenaries are out of control
Gym is OK. However parking can be a problem. You only get 2 hours of free parking, so it means you can only workout for 1:45 hours to avoid problems. You can also very easily get a parking fine since the touchscreen doesn't work very well. If you appeal you have 0% chance with the parking company even if you show your proof of attendance from pure gym. So I had to start going to another gym.
21 September 2024
Unprompted review
Reply from PureGym UK - Lincoln
Hi Benitos. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are sorry to hear you have previously received car parking fines. The car park is operated by a third party company in which we do not have any affiliation with.
Therefore, we are unfortunately unable to cancel such tickets.
Information regarding parking is available on the home page of any PureGym which offers parking. The correct parking procedures must be followed, to avoid a parking ticket. We would always advise that you appeal the fine and explain the circumstances.
If you get in touch with the Gym Manager they can also vouch for you if the tablet was out of use on the day alongside your attendance log for the date in question, will also be provided as proof to show you were in the gym.
If your appeal is rejected, we would suggest submitting a case with POPLA. POPLA are an independent appeals process which works with the Ombudsman Service.
They investigate whether this fine was issued correctly in accordance with the terms and condition of the car park; whilst reviewing evidence provided in the appeal.
On the rejection notice, there should be a 10-digit verification code, and you will then be able to submit an appeal with POPLA via their website: http://www.popla.co.uk/poplaappealprocess.
Although we cannot guarantee they will cancel the fine, we do hope for a positive outcome. Thanks, PureGym.
Being able to access all the equipment
Being able to access all the equipment
at weekends without being overcrowded like Everlast
7 September 2024
Reply from PureGym UK - Lincoln
Hi Richard - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
We hope you continue to enjoy the facilties!🙌
Thanks, PureGym
Reply from PureGym UK - Lincoln
Hey there - That's awesome to hear and thanks for the 5* feedback!
Thanks, PureGym
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