I joined Puregym last week Sunday. I have been to the gym five days within this time. I have the Puregym plan where you can join classes. I have participated in four of the classes. I enjoyed all... See more
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Location
Switch location69 Caversham Road, RG1 8AD Reading, England, GB
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See what reviewers are saying
My happy place! The staff are always great here, friendly and helpful. Their organisation around Reading Festival weekend was excellent and made sure that local members were unaffected by what could h... See more
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Everything is great in that gym. The only tiny thing that you might want to improve is the quality of the public announcements. Occasionally, the voice of a girl comes on the speakers, clearly making... See more
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The gym is tidy, and well organised, almost everything you need. One big problem with Pure gym Caversham Road in Reading is THE SMELL. Every time you walk in there it smells like old sweaty socks... I... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Reading Caversham Road
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
69 Caversham Road, RG1 8AD, Reading, England, United Kingdom
3.8
Great
96 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy I joined Puregym
I joined Puregym last week Sunday.
I have been to the gym five days within this time.
I have the Puregym plan where you can join classes. I have participated in four of the classes. I enjoyed all of them. My favorite was the introduction to weight lifting.
I am a positive person, since attending the gym I have felt even more happier. I think this alone is amazing and I'm getting fitter.
Thank you Puregym.
Thank you George for recommending Puregym to me.
21 December 2025
Reply from PureGym UK - Reading Caversham Road
Hi Aiesha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you have been enjoying your recent classes and to hear such positive feedback regarding your feel-good energy after your workouts! We hope you continue to enjoy using the gym overall! Thanks, PureGym
Good equipment's in a convenient…
Good equipment's in a convenient location on Reading
24 November 2025
Reply from PureGym UK - Reading Caversham Road
Hi Dineshkumar - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym
There are two points I'd like to be…
There are two points I'd like to be better.
1. Each tine it's dirty in the change room as well as in the fitness studio.
2. Although the class duration should be 45 min according to the schedule it was only 30 min. Twice this week. It's frustrating.
3 March 2025
Reply from PureGym UK - Reading Caversham Road
Hi Antonina - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.
Reply from PureGym UK - Reading Caversham Road
Hi Elle. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Reading Caversham Road
Hi Mark. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Well worth the money!
Great location, great value for money. I attend at off peak hours and never have to wait around and it’s never that busy. Great showers. Can’t complain at all!! Highly recommend! Cheers :)
26 February 2025
Unprompted review
Reply from PureGym UK - Reading Caversham Road
Hi Jon! Thank you for taking the time to leave this 5 star review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
Hope you enjoy your time with us! Thanks, PureGym
Reply from PureGym UK - Reading Caversham Road
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates.
If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
PureGym Reading used to be good
PureGym Reading used to be good. I have been a member ever since it was open. Classes and trainers used to be really that good and I enjoyed coming mostly everyday. But now it's going downhill classes are awful and good trainers are gone. Please sort out otherwise you will lose loyal customers like me.
15 January 2025
Unprompted review
Reply from PureGym UK - Reading Caversham Road
Hi Conchita- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback and are sorry to see this is one star. If you have suggestions regarding the classes, the best way to pass them on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed for updates and improvements. Thanks, PureGym
Well kept
It is well kept and regulated the area has a wide variety of use the only recent issue is the door only working on one side however it does not dull the experience
29 December 2024
Reply from PureGym UK - Reading Caversham Road
Hi Kieran - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
The gym is tidy, looks decent
The gym is tidy, and well organised, almost everything you need. One big problem with Pure gym Caversham Road in Reading is THE SMELL. Every time you walk in there it smells like old sweaty socks... I haven't has this experience in other Pure Gym locations so they definitely have some bad airflow I dont know
29 December 2024
Reply from PureGym UK - Reading Caversham Road
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We are reviewing feedback and will ensure this is addressed in club.
Air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.
Pod doors don’t work
Doors are rubbish. I’ve been here at 5am and the pod doors open to let me in but then don’t close behind me. I make sure I’m fully in but they just won’t close. Then you step back out and then they close on you. You then re-enter your code and it won’t let you in. There’s nobody there to help either at that time. Waste of time and effort getting up to go. Sure it’s cheap but I’d rather pay twice the price and actually be able to go to the gym.
7 January 2025
Unprompted review
Reply from PureGym UK - Reading Caversham Road
Hi James - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
It sounds like you were experiencing a door malfunction, could you please get in touch directly with the Gym Manager to provide more information so this can be looked into. Thanks, PureGym.
Freezing in the ladies changing room
Freezing in the ladies changing room, mentioned few times to the staff members in the past, but no change...
4 January 2025
Unprompted review
Reply from PureGym UK - Reading Caversham Road
Hi Selena - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We are reviewing feedback and will ensure this is addressed in club.
Temperatures and air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.
Reply from PureGym UK - Reading Caversham Road
Hi Elisha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Really enjoy the classes
Really enjoy the classes, especially the spin classes.
Would like more classes of 45 mins rather than 30 mins.
Could you upgrade the bikes as they are constantly dropping handle bars and seats slide backwards.
More spin instructors needed at present please.
Generally very pleased with the gym overall.
14 December 2024
Reply from PureGym UK - Reading Caversham Road
Hi Mark. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Reply from PureGym UK - Reading Caversham Road
Hi Joanna! Thanks for taking the time to leave this review! It is great to hear the joining process was straightforward and you could use all the resources online.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
Enjoy your time with us! Thanks, PureGym
Good place with good parking facilities.
30 October 2024
Unprompted review
Reply from PureGym UK - Reading Caversham Road
Hi Maria. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.
I was unable to attend as my house was…
I was unable to attend as my house was broken into. Please could you refund or send a new open day visit?
18 October 2024
Reply from PureGym UK - Reading Caversham Road
Hi Holly - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you with this further. Thanks, PureGym
Membership issues
The website is not working properly. The money has been taken from my account but the membership is still not visible on my Puregym app. I've chosen a particular starting date which was not indicated in the purchase, instead the membership is starting today...very disappointing.
3 September 2024
Reply from PureGym UK - Reading Caversham Road
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
If not yet updated please log out and back into your PureGym app; following this it will now show your active or pending membership.
If any details such as the start date are incorrect please reach out to our Member Services team who can look into this further. Thanks, PureGym
Great experience
Great experience
I would just like to suggest hand gel in the changing rooms/toilets please
28 July 2024
Unprompted review
Reply from PureGym UK - Reading Caversham Road
Hi Jayne! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We are really happy to hear you enjoy using the gym, overall. We are always looking to improve our facilities; we appreciate the point raised and we’ll look into this! Thanks, PureGym
Very driver friendly
7 July 2024
Reply from PureGym UK - Reading Caversham Road
Hey there - That's awesome to hear and thanks for the 5* feedback!
Thanks, PureGym
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