OUTRAGEOUS experience at Pure Gym! Discriminated against and barred from using their facilities simply because of my disability. A clear, disgusting breach of the Equality Act 2010. Unbelievable that... See more
Company replied
Location
Switch locationCentral Retail Park, LL13 7SU Wrexham, GB
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Generally great experience, clean, friendly and convenient gym. Love early morning classes, just wish Monday spin would have the structure which other spin classes have. Constant talking and changi... See more
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The gym is quite basic and some of the equipment is out of order some of the time. But it’s a budget gym, so I think that some of the negative reviews on here are unfair, and the expectations of so... See more
Company replied
A lovely lady called Cailyn showed myself and my father around your Wrexham gym this afternoon. She was incredibly patient with our questions and was very knowledgeable about all of the equipment and... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Wrexham
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Central Retail Park, LL13 7SU, Wrexham, United Kingdom
4.1
Great
143 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Pure gym Wrexham
Pure gym wrecham , amzing aerobics rave class , Leighton and Susie are fab , can’t believe the effort they both make , a star class instructors , they need a pay rise !
Leighton what a fantastic young man and his moves and attitude to fitness is second to none , Susie puts her all into her job . Great pair , both exceptional trainers
Can’t thank them both enough ,
A star ⭐
24 February 2026
Unprompted review
Reply from PureGym UK - Wrexham
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
OUTRAGEOUS DISCRIMINATION
OUTRAGEOUS experience at Pure Gym! Discriminated against and barred from using their facilities simply because of my disability. A clear, disgusting breach of the Equality Act 2010. Unbelievable that a business can get away with this. ZERO stars, and I'll be taking every step possible to make sure others know about this. 😡🚫
8 January 2026
Unprompted review
Reply from PureGym UK - Wrexham
Hi Rhiana - Thank you for taking the time to leave this review, we are sorry to see this is 1 star. When DDA access is requested, the membership is temporarily suspended until a members safety can be guaranteed when entering and exiting the gym. We appreciate your feedback on this process, and can assure you that this will be taken into consideration for future improvements. Thanks, PureGym
I came to pure gym wrexham a couple of…
I came to pure gym wrexham a couple of years ago. I have just rejoined the pure gym, and wow what a difference the refurb has done. The gym actually flows nicely now. Glad to be back.
6 October 2025
Reply from PureGym UK - Wrexham
Hi David - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym
The equipment are great
The equipment are great. The atmosphere is excellent. Staff are great
30 August 2025
Reply from PureGym UK - Wrexham
Hi Wilhelm - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. It’s great to see your positive comments! Thanks, PureGym
No account number or PIN number…
No account number or PIN number received so if you cannot fix this I would require a full refund please.
7 July 2025
Reply from PureGym UK - Wrexham
Hi David, thanks for leaving us this review. We are sorry to see this is 1 star.
We are sorry to hear this. We would advise reaching out to Member Services via email or social media DM as they will be happy to take a look at your account and advise you further. Please note, replies may take a little longer than usual due to how busy the team are but they will be in touch to assist as soon as they possibly can be.
Thanks, PureGym
Great gym because it’s open 24 hours
Great gym because it’s open 24 hours! So ideal for working people :)
4 July 2025
Unprompted review
Reply from PureGym UK - Wrexham
Hi Cari. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Fitness Instructor was very helpful.
Fitness Instructor was very helpful.. Explained all we wanted to know.
1 July 2025
Reply from PureGym UK - Wrexham
Hi David. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Wrexham
Hi Louise, it's great to hear you found the joining process very straightforward - and thank you for the 5* review!
Thanks, PureGym
Pure is the Dog’s.
Price, equipment availability, quality of equipment, classes if chosen, staff and surroundings.
21 June 2025
Unprompted review
Reply from PureGym UK - Wrexham
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Wrexham
Hi Debra. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
No issues at all
12 June 2025
Reply from PureGym UK - Wrexham
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Fantastic quality and excellent value…
Fantastic quality and excellent value for money gym. Friendly atmosphere great equipment and amazing staff
11 June 2025
Unprompted review
Reply from PureGym UK - Wrexham
Hi David. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great and quick
10 June 2025
Reply from PureGym UK - Wrexham
Hi Andy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Why I like pure gym
Why I like pure gym? Because I can access it 24/7. Of course that's with a premium plan and standard plan, but still compared to other gyms , it's 24/7 available access. It's worth the money.
6 May 2025
Unprompted review
Reply from PureGym UK - Wrexham
Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym
Hi everyone , my experience
Hi everyone, I can recommend Wrexham Puregym for everyone. It is better than before , we have really quality equipment and athmosphere. Also I really like all the personal trainer quality in the gym . Everyone is positive and supportive. If you want to work with PT , I can advise Leighton Williams to everyone. He is very good in his business. I lost 6 kg in 6 session because of his support and guideline. I gain muscle and power :) I will be better version of myself soon , I have really lots hope.
23 March 2025
Unprompted review
Reply from PureGym UK - Wrexham
Hi Gonul! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear about your sessions with Leighton! Enjoy your next PT session! Thanks, PureGym
Lots of choices for classes
Lots of choices for classes
Staffs are friendly
Clean bathroom and showers
17 February 2025
Unprompted review
Reply from PureGym UK - Wrexham
Hi Josephine - Thank you for taking the time to leave this review!
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Wrexham PureGym 👌🏻 Couldn’t recommend more highly!
A lovely lady called Cailyn showed myself and my father around your Wrexham gym this afternoon. She was incredibly patient with our questions and was very knowledgeable about all of the equipment and classes on offer and which of the membership options could work out best for us. Nothing seemed too much trouble, even showing us how to use the app on her own mobile phone. I have subsequently signed up this evening. It was every bit as simple and straight forward as Cailyn explained earlier and am looking forward to coming to the gym at the weekend and starting my new journey with all your lovely staff and members. Seems like a really homely and inclusive environment in the gym. Thank you :)
21 January 2025
Reply from PureGym UK - Wrexham
Hi Scott – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
I love the way you can use your app to…
I love the way you can use your app to see how many people are in the gym .
That allows me to go to gym when its not to busy and enjoy my workout.
I was also very nicely surprised to receive nutritional advise and healthy food advice through the app
7 January 2025
Reply from PureGym UK - Wrexham
Hi Sanda - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback.
Fantastic news to hear that you’re happy with our app. We’ve provided lots of features so that members can get the most out of their membership, including classes and easy gym access. Have a brilliant fitness journey! Thanks, PureGym.
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