The whole process from 1st call to installation was faultless. We were told we be up and running by July 28th it actually was the 2nd of July (about 10 days after our call). Katrina our engineer was b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thomas Turnbull, was polite & friendly. Very helpful clean & efficient worker. Very helpful with getting us connected on all our devices. Explained all our new equipment clearly & slowly. We didn'... See more
Company replied
Dan.D was fantastic today installing out internet with Quickline. Quickline customer service itself absolutely diabolical. But Dan was excellent, he let me know what he was doing. How long it was goin... See more
Company replied
Dave b was a pleasure from knocking on my door it was last Friday in the heatwave & he had a little helper my 3 year old little boy with his own plastic toolbox from Amazon & he never left Dave’s side... See more
Company replied
Company details
Written by the company
Quickline’s vision is to become the region’s best-loved broadband provider, delivering “proper helpful broadband” that keeps communities, businesses and families connected. Quickline is one of the UK’s fastest-growing broadband providers, dedicated to delivering rapid, reliable connectivity to rural communities across Yorkshire and Lincolnshire. As one of the UK Government’s biggest regional Project Gigabit delivery partners, Quickline is playing a leading role in closing the digital divide that exists between urban and rural areas, bringing gigabit-capable broadband to places that have traditionally been overlooked by major network operators. Founded in Yorkshire, Quickline understands the unique challenges faced by rural communities and is committed to ensuring that where people live does not limit their access to fast, dependable internet. The company is investing heavily in next-generation full fibre and fixed wireless technology to connect homes and businesses across some of the most remote parts of the region. Beyond delivering broadband, Quickline is passionate about creating positive social impact. The company supports local communities through digital inclusion initiatives, skills and education programmes, and partnerships that help people make the most of being connected. Quickline also creates jobs, apprenticeships and training opportunities, helping to drive economic growth across the areas it serves. With a focus on exceptional customer service, local expertise and community engagement, Quickline is committed to providing a broadband experience that is simple, reliable and genuinely helpful. By combining cutting-edge technology with a people-first approach, Quickline is helping to build a more connected future for Yorkshire and Lincolnshire.
Live the digital life you deserve
Written by the company
- Wherever you are, and whatever you do online.
- We’re Quickline, and we give our customers the digital life they deserve through lightning fast broadband connections. Wherever they are, and whatever they do online. That means using the latest tech to bring broadband to rural areas, and making it our mission to help those who might not get online otherwise. We go where other providers don’t, and we do it with the fastest speeds possible. No connection left behind.
Contact info
Albion Mills, The Mill House, Albion Lane, HU10 6DN, Willerby, United Kingdom
- 01482 247365
- www.quickline.co.uk
4.8
Excellent
5k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Owen.b
Owen.b - first class service from start to finish. Smooth install, kept everything very tidy, made the time to show us both how it all worked and even vacuumed up. Thank you for your professionalism.
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
Excellent Engineer Bobby
We are very rural and rely on Wi-Fi as there is no mobile service. Our internet connection was lost unexpectedly, which was a nightmare!
Today Bobby was our saviour, he was precise & professional in locating the issue. (A mouse munched its way through the cable!) He’s an absolute credit to Quickline and thanks to him our connection to the outside world has been reconnected.
Thank you Bobby! From Jenny, George & Nellie the dog, you’re a star ⭐
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
Thanks for the great service from…Kieran
Thanks for the great service from engineer kieran.s A ++++
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Excellent service by Owen.B
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Our installer Kyle Twell was very…
Our installer Kyle Twell was very friendly and quick to fit our new broadband. No disruption and I could continue working from home without fuss.
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Thomas Turnbull was fantastic…
Thomas Turnbull was fantastic explaining Fttp and considerate of my wife's MS disability! Superb
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
Quick installation and Tom was very…
Quick installation and Tom was very helpful and friendly.
29 May 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
Owen and Kieran were great
Owen and Kieran were great, thank you guys!!
Respected my property, walked me though the setup and confirmed speeds.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Owen B & Kieran S
Owen B & Kieran. S fitted our Quickline fibre today. Punctual, polite & helpful they were, a credit to your company. Thank you.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We have received your review and appreciate you taking the time to share it.
Team Q
Owen and Kieran was absolutely…
Owen and Kieran was absolutely brilliant very polite thanks you
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Both Owen.B and Kieran.S have been so…
Both Owen.B and Kieran.S have been so helpful and polite during the installation of our WiFi. Even though the heat was tremendous the guys did a great job.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
Excellent installation by Bobby
Excellent communication regarding installation and very nice, tidy and effective installer Bobby.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Owen.B and Kieran.S supplied and fitted…
Owen.B and Kieran.S supplied and fitted our new fibre broadband.
Excellent workers, friendly and explained everything we needed.
Clean workers tidied up.
Recommend them to anyone else who needs broadband fitting by Quickline
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Excellent
Owen . B gave Excellent, efficient and friendly service. Would highly recommend this company especially for caravan owners.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We have received your review and appreciate you taking the time to share it.
Team Q
The lady on the phone talked me through…
The lady on the phone talked me through everything and set up everything for me the engineer phoned to say he was on his way did excellent service very polite friendly even on the hottest day of the year, I gave him drinks to keep him hydrated would recommend him
n
19 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Highly recommend installation
Josh.R came to fit our fibre connection recently.
Josh was very efficient and professional throughout.
Explained everything in great detail and the installation was extremely neat & Tidy.
Give this man a medal !
18 June 2026
Unprompted review
Reply from Quickline Broadband UK
We have received your review and appreciate you taking the time to share it.
Team Q
Reply from Quickline Broadband UK
Thank you for leaving your review. We really are very sorry to hear about your poor experience. That is not the level of service we aim to deliver nor the standard of customer service and for that we apologise. We would very much like to have the opportunity to turn things round for you and will try to make contact with you to discuss. Thank you, Team Q.
Friendly and Professional
The installer Thomas Turnbull who came to fit boosters for us was very friendly and professional and explained everything to us clearly.
18 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
So far my experience has been positive
So far my experience has been possitive with Quickline. There timescales were met, install engineer Dave was very good and got the service up and running swiftly.
19 June 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
Great job! The engineer arrived within the time…
The engineer arrived within the time allotted. He was polite and friendly and completed the job efficiently.
19 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
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