5G FWA stopped working on Tues pm. Tech agent spent a while trying to fix it remotely unfortunately without success. Engineer booked for Friday with SMS confirmation. Engineer Mark Wood rang at... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a survey done today by Thomas Turnbull. Couldn’t get a clear line of sight so unable to proceed with the installation, but from the moment he arrived he took the time to explain everything each st... See more
Company replied
two months after joining quickline, during which I had very good connection and no issues, my line was all of sudden disconnected. BOBBY one the engineers attended my property, he was very cortious a... See more
Company replied
Dan.D was fantastic today installing out internet with Quickline. Quickline customer service itself absolutely diabolical. But Dan was excellent, he let me know what he was doing. How long it was goin... See more
Company replied
Company details
Written by the company
Quickline’s vision is to become the region’s best-loved broadband provider, delivering “proper helpful broadband” that keeps communities, businesses and families connected. Quickline is one of the UK’s fastest-growing broadband providers, dedicated to delivering rapid, reliable connectivity to rural communities across Yorkshire and Lincolnshire. As one of the UK Government’s biggest regional Project Gigabit delivery partners, Quickline is playing a leading role in closing the digital divide that exists between urban and rural areas, bringing gigabit-capable broadband to places that have traditionally been overlooked by major network operators. Founded in Yorkshire, Quickline understands the unique challenges faced by rural communities and is committed to ensuring that where people live does not limit their access to fast, dependable internet. The company is investing heavily in next-generation full fibre and fixed wireless technology to connect homes and businesses across some of the most remote parts of the region. Beyond delivering broadband, Quickline is passionate about creating positive social impact. The company supports local communities through digital inclusion initiatives, skills and education programmes, and partnerships that help people make the most of being connected. Quickline also creates jobs, apprenticeships and training opportunities, helping to drive economic growth across the areas it serves. With a focus on exceptional customer service, local expertise and community engagement, Quickline is committed to providing a broadband experience that is simple, reliable and genuinely helpful. By combining cutting-edge technology with a people-first approach, Quickline is helping to build a more connected future for Yorkshire and Lincolnshire.
Live the digital life you deserve
Written by the company
- Wherever you are, and whatever you do online.
- We’re Quickline, and we give our customers the digital life they deserve through lightning fast broadband connections. Wherever they are, and whatever they do online. That means using the latest tech to bring broadband to rural areas, and making it our mission to help those who might not get online otherwise. We go where other providers don’t, and we do it with the fastest speeds possible. No connection left behind.
Contact info
Albion Mills, The Mill House, Albion Lane, HU10 6DN, Willerby, United Kingdom
- 01482 247365
- www.quickline.co.uk
4.8
Excellent
5k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service by Owen.B
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Our installer Kyle Twell was very…
Our installer Kyle Twell was very friendly and quick to fit our new broadband. No disruption and I could continue working from home without fuss.
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Thomas Turnbull was fantastic…
Thomas Turnbull was fantastic explaining Fttp and considerate of my wife's MS disability! Superb
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
Quick installation and Tom was very…
Quick installation and Tom was very helpful and friendly.
29 May 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
Owen and Kieran were great
Owen and Kieran were great, thank you guys!!
Respected my property, walked me though the setup and confirmed speeds.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Owen B & Kieran S
Owen B & Kieran. S fitted our Quickline fibre today. Punctual, polite & helpful they were, a credit to your company. Thank you.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We have received your review and appreciate you taking the time to share it.
Team Q
Owen and Kieran was absolutely…
Owen and Kieran was absolutely brilliant very polite thanks you
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Both Owen.B and Kieran.S have been so…
Both Owen.B and Kieran.S have been so helpful and polite during the installation of our WiFi. Even though the heat was tremendous the guys did a great job.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
Excellent installation by Bobby
Excellent communication regarding installation and very nice, tidy and effective installer Bobby.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Owen.B and Kieran.S supplied and fitted…
Owen.B and Kieran.S supplied and fitted our new fibre broadband.
Excellent workers, friendly and explained everything we needed.
Clean workers tidied up.
Recommend them to anyone else who needs broadband fitting by Quickline
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Excellent
Owen . B gave Excellent, efficient and friendly service. Would highly recommend this company especially for caravan owners.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We have received your review and appreciate you taking the time to share it.
Team Q
The lady on the phone talked me through…
The lady on the phone talked me through everything and set up everything for me the engineer phoned to say he was on his way did excellent service very polite friendly even on the hottest day of the year, I gave him drinks to keep him hydrated would recommend him
n
19 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Highly recommend installation
Josh.R came to fit our fibre connection recently.
Josh was very efficient and professional throughout.
Explained everything in great detail and the installation was extremely neat & Tidy.
Give this man a medal !
18 June 2026
Unprompted review
Reply from Quickline Broadband UK
We have received your review and appreciate you taking the time to share it.
Team Q
Reply from Quickline Broadband UK
Thank you for leaving your review. We really are very sorry to hear about your poor experience. That is not the level of service we aim to deliver nor the standard of customer service and for that we apologise. We would very much like to have the opportunity to turn things round for you and will try to make contact with you to discuss. Thank you, Team Q.
Friendly and Professional
The installer Thomas Turnbull who came to fit boosters for us was very friendly and professional and explained everything to us clearly.
18 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
So far my experience has been positive
So far my experience has been possitive with Quickline. There timescales were met, install engineer Dave was very good and got the service up and running swiftly.
19 June 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
Great job! The engineer arrived within the time…
The engineer arrived within the time allotted. He was polite and friendly and completed the job efficiently.
19 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
Great communication throughout
Great communication throughout. Installer (Bobby) willing to do whatever was needed to get our box where we wanted it on the day
29 May 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Installation by Bobby
We copped for Bobby the Installer. Ate and drank us out of house and home whilst taking the extra time and care late on a Friday night to ensure everything was exactly how I wanted it. Faultless service, credit to the company. Hopefully it's the last we see of him 😉
29 May 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
Very professional
Karl arrived on time having called 5 mins ahead. Ours wasn’t a straightforward installation but he took the time to do a thoroughly professional job and explained everything to us before finishing.
19 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.