Quickline Broadband UK Reviews 5,126

Two friendly and efficient installers, Bailey and Gary M. Quick installation. The only thing is would be good if they had wiped up dust after they vacuumed.

Harrison was really friendly and helpful. He took the time to place the router in the best location for a challenging installation.

Whole quickline experience has been great and the broadband is superb.

Not the most straightforward install but handled in a professional friendly manner. On time, good communication and timely completion. 500 Mbps up and down. Great job. Thanks to Braydon P and Mark.

Harrison S came today to install Quickline’s equipment and connect the full fibre broadband, Harrison S was very respectful and very polite, He explained everything he was going to do before doing anything, I thought he was great as you want to know what anyone doing anything to your home will do, Just incase you don’t want to any damage done to your home, Harrison S has such pride in everything that he does, He cleaned the dust up from drilling the wall, He really is a very nice young man and a veteran I found out, I wish all tradesman would have as much pride and respect for our home as Harrison S does, Being disabled and ill I’m very unsure of workmen coming in to my home, Before he stepped through the door he had already put my mind at rest, Harrison S did a great job and he is such a great young man, Thank you for a great job and I wish you all the very best Harrison S.

The installation engineers were brilliant quite frankly. They went above and beyond, explaining everything in as much detail as I needed and did a really tidy job of the installation itself. Can't rate them highly enough.

Broadband has just been installed at our local chapel. Initially interacted with Phil who was very helpful setting up our deal. Luke came out and did survey and Lewis H has just completed the process. Lewis took special care to make the installation as discrete as possible. Very polite, took time to advise re set up and cleared up after himself. A really good team who I would recommend.

Great price all on time and keegan was great at explaining everything on installation. Look forward to seeing the broadband in use now on devices.

The engineer, (Dave B) was extremely polite, professional and very tidy. He made the installation experience very smooth. We are very satisfied with his work and the communication received at all stages of the process.

Really polite, helpful, answered my silly questions with kindness, polite and easy going with the children, the process was very simple and easy for me 😀

Your engineer Nathan M. arrived as promised. He is a superb ambassador for your company. Extremely personable and very efficient. Resolved our internet issue completely and took the time to explain the problem. Cannot applaud his professionalism enough. Thank you Nathan!

Bobby installed my router and went the extra mile to make sure I got the best possible internet coverage throughout my house. He could have chosen the easier installation option, knowing the signal would likely struggle at the back of the house, but instead he took the more thorough and difficult route to ensure I received the best signal possible. I’m very impressed with his customer service and the effort he put in.

Alvin B called to sort out an intermittent fault on our Broadband today.
We are both in our Seventies, but Silver Surfers nevertheless. So, it was such a relief to have Alvin in our home & speaking to us in a completely unpatronising way, ensuring that he had fulfilled all our needs & that we understood everything.
He's an exceptional Engineer , which we'd expect from a first class company like Quickline, but most importantly to us Alvin must surely be one of your company's Stars. He's professional , engaging, interesting & exceptionally tidy. He's done so much here to bring us back to the highest level of access, and totally eradicated the many small faults which had added up to a non functioning & sporadic service from Quickline. What's more...we both understand lots more than we have ever before & we are totally grateful, thank you Alvin.

Air 30 Wireless for caravans anywhere !!! Not true.

I am on a static caravan site that has a mast that has been taken over by Quickline. Every caravan on the site can use this mast for wifi except ours.

Nor can we have the Air 30. Yet we can piggyback from nearby sites no problem.

The reason : the plot I am on is not listed on their database. So sorry you cannot have it.

Further info request from Quickline - no reference no given.

Don’t know what more info you want.
I have requested by phone and chat to be connected to Wireless Air 30, because my plot no is not shown on your database of addresses I get a flat no - it’s not possible , yet the caravan at the side of me is using boundless.
Postcode area is YO15. A competitor would connect me but because you have a mast on site they cannot do it.

Tom and Fin R from Quickline were BRILLIANT, we couldn’t have asked for a better installation or easier switch over. They were very tidy and considerate with the installation itself and really helpful in switching to the new provider. Look after them Quickline, you’ve got two GUDDENS there!👍

Excellent service from sign up to installation and get the system up and running would highly recommend.

James Boulton installed my quickline service and he was very friendly, approachable and respectful of my property.
He had no issues running in the cable through my loft and cleaned up after himself and was helping me put things back in place. My internet speed was immediately at the full 500mb and I am really pleased with everything so far.

Prompt and efficient service by a very pleasant and friendly engineer.

Lewis H came today to do our installation. He was super helpful, left everything clean and tidy and explained everything very well.

Louise B was absolutely lovely from start to finish. She was friendly, professional, and very helpful throughout the installation process. Before starting, she clearly explained what would be happening, and allowed me to choose the position for the router. Once the broadband was installed, she also took the time to talk me through what to do if there’s ever an error with the WiFi box. She left the area clean and tidy afterwards as well. Excellent service. Thank you Louise :)