5G FWA stopped working on Tues pm. Tech agent spent a while trying to fix it remotely unfortunately without success. Engineer booked for Friday with SMS confirmation. Engineer Mark Wood rang at... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a survey done today by Thomas Turnbull. Couldn’t get a clear line of sight so unable to proceed with the installation, but from the moment he arrived he took the time to explain everything each st... See more
Company replied
two months after joining quickline, during which I had very good connection and no issues, my line was all of sudden disconnected. BOBBY one the engineers attended my property, he was very cortious a... See more
Company replied
Dan.D was fantastic today installing out internet with Quickline. Quickline customer service itself absolutely diabolical. But Dan was excellent, he let me know what he was doing. How long it was goin... See more
Company replied
Company details
Written by the company
Quickline’s vision is to become the region’s best-loved broadband provider, delivering “proper helpful broadband” that keeps communities, businesses and families connected. Quickline is one of the UK’s fastest-growing broadband providers, dedicated to delivering rapid, reliable connectivity to rural communities across Yorkshire and Lincolnshire. As one of the UK Government’s biggest regional Project Gigabit delivery partners, Quickline is playing a leading role in closing the digital divide that exists between urban and rural areas, bringing gigabit-capable broadband to places that have traditionally been overlooked by major network operators. Founded in Yorkshire, Quickline understands the unique challenges faced by rural communities and is committed to ensuring that where people live does not limit their access to fast, dependable internet. The company is investing heavily in next-generation full fibre and fixed wireless technology to connect homes and businesses across some of the most remote parts of the region. Beyond delivering broadband, Quickline is passionate about creating positive social impact. The company supports local communities through digital inclusion initiatives, skills and education programmes, and partnerships that help people make the most of being connected. Quickline also creates jobs, apprenticeships and training opportunities, helping to drive economic growth across the areas it serves. With a focus on exceptional customer service, local expertise and community engagement, Quickline is committed to providing a broadband experience that is simple, reliable and genuinely helpful. By combining cutting-edge technology with a people-first approach, Quickline is helping to build a more connected future for Yorkshire and Lincolnshire.
Live the digital life you deserve
Written by the company
- Wherever you are, and whatever you do online.
- We’re Quickline, and we give our customers the digital life they deserve through lightning fast broadband connections. Wherever they are, and whatever they do online. That means using the latest tech to bring broadband to rural areas, and making it our mission to help those who might not get online otherwise. We go where other providers don’t, and we do it with the fastest speeds possible. No connection left behind.
Contact info
Albion Mills, The Mill House, Albion Lane, HU10 6DN, Willerby, United Kingdom
- 01482 247365
- www.quickline.co.uk
4.8
Excellent
5k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great install fast and efficient Thomas…
Great install fast and efficient Thomas Turnbull very polite and helpfull
23 June 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you taking the time to share your experience.
Team Q
Nathan made the whole thing great
Nathan made the whole thing great. This wasn’t a simple install and it did involve me getting into the extreme extremities of the loft to feed cables to the other side of the house. Nathan was great, gave great instructions and explained how the whole system worked.
We spoke about life and our mutual love of South Africa and Zim. The dogs, chickens, horses and the cat all loved him.
Well done Quickline. He’s a keeper.
18 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for taking the time to review us 🙂
Team Q
Kieran S from Quickline was brilliant…
Kieran S from Quickline was brilliant at resolving our issue. Very thorough and informative. Moving to Quickline in March has been the best thing we did. After years of dreadful internet connectivity we can now rely on a service. The slight problem we experienced was very quickly rectified with excellent customer service at the end of the phone and then the visit from the engineer Kieran. Would highly recommend Quickline
23 June 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you taking the time to share your experience.
Team Q
Thomas was a fantastic engineer…
Thomas was a fantastic engineer installing and the technical team were also really helpful in splitting my bandwidth.
So far really happy and would recommend
16 June 2026
Unprompted review
Reply from Quickline Broadband UK
Many thanks for your review. 💜
Team Q
Installers
Installers Katrina B and Zack D were both very efficient, clean, tidy and knowledgeable. Highly recommended
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Great experience
Great experience from the moment I signed up. The communication was excellent and the installer, Bobby, did an excellent job and was very tidy.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
They turned up when they said
They turned up when they said, polite, friendly and worked tidily. Can't ask for more than that.
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
Very friendly
Very friendly, poor guy (Morgan) didn't loose his temper when it wasn't connecting for quite some time. He was tidy and helpful with information.
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
We have received your review and appreciate you taking the time to share it.
Team Q
Excellent service
Excellent service. Very helpful and would highly recommend. Efficient and very friendly approach.
Great guys! Owen B and Keane P
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Exceptional service
Bobby was so knowledgeable and friendly! Really great service :)
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
Louise B was great!
Having a lady engineer was wonderful. Louise B was very professional and friendly, she explained everything brilliantly because I am useless with tech. Would definitely recommend her! Thank you!
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
We have received your review and appreciate you taking the time to share it.
Team Q
Owen B & Keane P installed broadband in…
Owen B & Keane P installed broadband in a very professional manner. Very happy.
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Owen.b
Owen.b - first class service from start to finish. Smooth install, kept everything very tidy, made the time to show us both how it all worked and even vacuumed up. Thank you for your professionalism.
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
Excellent Engineer Bobby
We are very rural and rely on Wi-Fi as there is no mobile service. Our internet connection was lost unexpectedly, which was a nightmare!
Today Bobby was our saviour, he was precise & professional in locating the issue. (A mouse munched its way through the cable!) He’s an absolute credit to Quickline and thanks to him our connection to the outside world has been reconnected.
Thank you Bobby! From Jenny, George & Nellie the dog, you’re a star ⭐
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
Thanks for the great service from…Kieran
Thanks for the great service from engineer kieran.s A ++++
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Excellent service by Owen.B
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
Our installer Kyle Twell was very…
Our installer Kyle Twell was very friendly and quick to fit our new broadband. No disruption and I could continue working from home without fuss.
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
We're so pleased to receive your review. Thanks for sharing your experience with us.
Team Q
Thomas Turnbull was fantastic…
Thomas Turnbull was fantastic explaining Fttp and considerate of my wife's MS disability! Superb
22 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thanks for your review. It helps us keep track of customer experiences 🙂
Team Q
Quick installation and Tom was very…
Quick installation and Tom was very helpful and friendly.
29 May 2026
Unprompted review
Reply from Quickline Broadband UK
We appreciate you sharing your experience with us. Thank you for posting this.
Team Q
Owen and Kieran were great
Owen and Kieran were great, thank you guys!!
Respected my property, walked me though the setup and confirmed speeds.
21 June 2026
Unprompted review
Reply from Quickline Broadband UK
Thank you for taking the time to leave a review.
Team Q
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.