There was nothing we had to do except check the insurance and that was it. It’s such a great way to be able to relax and not have to worry or start ringing round to compare prices we had lots of quot... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Great value, over 100.00 less than the next cheapest. Very efficient system for renewal. Excellent. I expect there are many drivers who end up renewing with different companies every year, due to th... See more
Company replied
I've renewed car insurance with RAC for many years. The renewal process is always seamless, the product reassuring and the price fair. The added comfort of having RAC at hand and helpful in the event... See more
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My initial offer for renewal was higher than i had expected or hoped, so decided not to renew. I then had second thoughts and contacted them again, i thought they might not entertain my call, but... See more
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Company details
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
20k reviews
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Excellent service as usual
23 September 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
No loyalty to long-term clients with 20+ years UK driving experience
I have been a loyal RAC customer since 2020 with over 40 years of total driving experience (more than 20 years clean record in the UK). Never had a single claim or accident. Despite this, RAC increases my monthly price every single year without any reason, and it has now jumped from £33.63 to £49.00. This is an unacceptable loyalty penalty for a low-risk driver. I want to resolve this and stay with the company, but I expect a fair price that respects my clean record. I have already sent a formal email regarding this issue and look forward to a prompt manager review.
30 September 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reasonably priced when compared with…
Reasonably priced when compared with other companies. Especially when 1 telephone call elicited a welcome discount.
23 September 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Terrible.
Terrible. Sent me a renewal quote of £360+. Declined. Then sent one for £260+. Just terrible.
31 October 2025
Reply from RAC Car Insurance
Hi David,
We’re sorry to hear that you weren’t happy with the renewal prices offered and appreciate your feedback.
The discount we offered was based on the original renewal price quoted to you. We understand that, despite this, you did not feel the revised price was competitive, and we’re sorry we were unable to offer a premium that met your expectations.
Thank you for taking the time to share your experience.
Rachel
Well done RAC
Well done RAC , Beat my insurance once again , always helpful when you have to make contact
3 November 2025
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Although RAC were efficient on renewal…
Although RAC were efficient on renewal the premium was considerable higher and as usual one has to discuss a reduction from £761 to£591. I was not surprised as it seems this two tier system is now general in the insurance industry. I do not like the practice,with no cost enquiry on my part i could have paid £170 more.
27 September 2026
Reply from RAC Car Insurance
Hello Mr Baker,
Thank you for taking the time to leave us your feedback.
We’re glad to hear our team was efficient when handling your renewal. However, we completely understand your frustration regarding price increases and having to negotiate to get a better deal.
We always want our pricing to be clear and fair, so we really appreciate you sharing how this experience felt.
Thanks again for helping us improve our service.
Rachel
Very quickly an efficiently given the…
Very quickly an efficiently given the information needed. The person I was dealing with was very helpful and the process was quick.
18 September 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
sorted out quickly
22 September 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
It was ok
It was ok, but as I did most of the work sorting it out I don’t think you can really take any credit for!
25 September 2026
I have been with RAC for 5years
I have been with RAC for 5years. No claims. Wanted a quote for a new car and was given a quote £310 more than AA. Very disappointed that a loyal customer is treated so poorly!!!
27 September 2026
Reply from RAC Car Insurance
Hi,
Thank you for sharing your experience with us. I'm really sorry to hear how disappointed you feel after being a loyal member for five years.
You deserve to feel valued, especially with a clean claim history. We hate to hear that our quote fell so far short compared to the AA.
We want to make this right. We will be in touch with you to see how we can help.
Many thanks,
Kirsty
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Easy prompt renewal for a fair price
I had to email for my renewal quote but it was sent immediately. As it was acceptable I had nothing else to do. My payment was taken promptly so it was all very easy.
22 September 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
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