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The Replace Base Ltd Reviews 6,956

•
TrustScore 4.5 out of 5

4.6

Electronic spare parts
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Review summary

Created with AI, based on recent reviews

Considering 258 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent and satisfactory service provided. Customers consistently highlight the prompt and efficient delivery, with many items arriving quickly and within the specified timeframes, often well-packaged. The quality of the products, particularly replacement parts like screens and batteries, is frequently commended for being genuine, working perfectly, and offering good value. Many people appreciate the ease of ordering and the overall smooth experience, expressing their intent to use the company again for future needs. However, some reviewers experienced issues with product quality, such as batteries not holding charge, screens failing, or items not functioning as intended. There were also occasional concerns regarding delivery delays and receiving items that appeared used or were not as described, leading to inconvenience for some customers.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often praising the availability of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the good quality of parts, batteries, and... See more

Order

People report positive experiences with order, often praising the quick delivery and efficient processing.... See more

Service

Customers had positive experiences with service, often highlighting the efficiency and politeness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent satisfactory service. Ordered item on their website on 29 August 2015 on their standard delivery. Was delivered by midday next day on 30 August 2025 by DPD who had sent email of one hour tim... See more

Rated 5 out of 5 stars

Purchased a replacement battery for my Samsung S20 Plus. The battery arrived quickly, is a genuine Samsung part which was manufactured Dec 2024 and for just under £36 incl P&P and VAT. Had seen a si... See more

Rated 5 out of 5 stars

The fit is perfect. YT videos give good instruction. The LCD screen does indeed look like an original part as claimed. I changed out a cracked screen on the MOTO G54 5G. Extras needed: B700... See more

Rated 5 out of 5 stars

OEM refurbished screen for an iPhone XR, works perfectly and was well packaged, with a new gasket. Customer service was amazing after the delivery service let us down, replacement arrived the very n... See more

Company details

  1. #13 of 25 best companies in Electronic spare parts
  2. #34 of 46 best companies in Battery shop
  3. #18 of 50 best companies in Mobile Phone Accessory Shop
  4. #6 of 9 best companies in Electrical repair shop
  5. #5 of 10 best companies in Phone repair service

Written by the company

Small and dedicated company looking to bring you quality spares for mobile phones, games consoles and tablet PC's We pride ourselves on service and have a great team here that always willing to help.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. Bought a replacement screen and mid frame housing. Got it done and everything works like I just bought a new iPhone. If you want to self repair, then I recommend this brand. Perfect pricing not over priced. You will be satisfied.

21 April 2026
Unprompted review
Rated 3 out of 5 stars

The delivery was within the indicated…

The delivery was within the indicated time.. Well packed..
Unfortunately the battery runs out failry quickly..
After a week of charge and discharge it's still having a comparatively short span..

The mobile phone self check is indicating "Week" battery

11 April 2026
Unprompted review
Rated 5 out of 5 stars

quick delivery on replacement screen for old iMac

I cracked the front glass screen on my old iMac 2011 , and was expecting to have to recycle it as I was pessimistic about finding a replacement screen. However, to my delight I found that Replace Base had one very reasonably priced (£27) and it was with me within 2 days. The old iMac lives on for another few years!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

iPhone replacement screen…

I'm very happy with the new screen purchased for my iPhone 11 Pro. It arrived quickly (2 days after ordering) despite only selecting the slowest service.
I've used Replace Base before and I'll use them again!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Genuine Samsung service pack

Bought a new genuine Samsung service pack battery for my note 10+. So far has performed brilliantly and manufacturing date and condition suggest battery is nothing other than OEM Samsung item. (There's loads of snide stuff on the market !) Was actually pretty easy going a swap- I popped the phone on a hot water bottle and by the time I'd made the tea the back pealed off easily. Removing battery i did a similar trick and used the tools easily available online , just taking my time. Will use them again!

1 April 2026
Unprompted review
Rated 3 out of 5 stars

Slow website

The website is very slow when trying to sign in to your account or removing things from cart I recommend they upgrade their website.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I received exactly what I ordered no damaged packaging & goods
Will order again from again once the time comes 👍🏻📦💻

5 March 2026
Unprompted review

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