Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... See more
Company replied
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See what reviewers are saying
Upgrading my turntable. Staff are friendly and very knowledgeable and appear dedicated to ensuring that you select the solution that is best for you. There is no hard sell and they do not try and... See more
Company replied
The staff are always friendly and knowledgeable and give good advice based on what you tell them that you are looking for. I also recently had to get a tv looked at using their 6 year guarantee and it... See more
Company replied
Made the initial inquiry over the phone so helpful and pleasant we could fo done the order over the phone but I really want to go and see sales person in Oxford. I went down there and it really warm... See more
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Company details
- #6 of 38 best companies in Hi-fi shop
- #12 of 189 best companies in Electronics store
- #5 of 48 best companies in TV shop
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
1 West Way, Botley Road, OX2 0JB, Botley Road, United Kingdom
- 0333 900 0052
5.0
Excellent
2k reviews
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Reply from Richer Sounds - Oxford
Thank you for your wonderful feedback
It is great dealing with helpful knowledeable people
It is great dealing with knowledeable people who understand high quality audio visual equipment. Whether speaking to them face to face or on the telephone they were always happy to help.
8 January 2026
Reply from Richer Sounds - Oxford
Thank you for your 5 star review!
Great service with knowledgeable staff…
Great service with knowledgeable staff and very accommodating , will certainly keep using them
4 January 2026
Reply from Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Damian provided excellent advice and…
Damian provided excellent advice and put me in touch with Joe who did a great job installing the TV and amp. Thanks
3 January 2026
Reply from Richer Sounds - Oxford
Thank you for your wonderful feedback
Utterly professional from the first…
Utterly professional from the first contact by phone to the brilliant technical backup by phone with my 3 separate queries on set up of the TV.
We are delighted with the new Loewe TV all respects.
7 January 2026
Reply from Richer Sounds - Oxford
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Extremely helpful and friendly service
Extremely helpful and friendly service. I needed some new interconnects and received the same high standard of knowledge and service I have always received from Richer Sounds- whether spending thousands on a complete system or simply buying accessories the experience is always top class
6 January 2026
Reply from Richer Sounds - Oxford
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service and prices.
I bought the Roksan Attessa streaming amplifier, which was offered at a very good price. The service from Richer Sounds at Oxford was excellent and I particularly appreciated the follow up call from Damien to check whether everything was OK. The amplifier is brilliant too.
6 January 2026
Reply from Richer Sounds - Oxford
Thank you for your wonderful feedback
Great service when we had a problem…
Great service when we had a problem with installing the new TV, they responded to fix
6 January 2026
Reply from Richer Sounds - Oxford
Thanks for your kind review, we look forward to your next visit.
A positive experience
Very pleased with the service I received from Richer Sounds. I chose the click and collect service and I was kept informed frequently about the status of my order. When I picked up my order the salesperson was very friendly. All in all, a positive experience.
4 January 2026
Reply from Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
New TV - happy days
Already knew what I wanted and Richer Sounds had the best price I could see from a reputable store. Friendly sales team on the phone made my purchase easy and pleasant.
4 January 2026
Reply from Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Reply from Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Good to see products and get advice.
Good to see products and get some advice on record player compatibility.
3 January 2026
High quality service at Oxford Richer Sounds
Yesterday after a phone call drove the 50 odd miles from Ealing to RS Oxford to listen to a Denafrips Enyo 15th DAC a highly resolving system was set up like my own, I bought it.
Thanks to Matt who had previously sold me a MXN1O streamer by phone & setting up the system & to Paddy who organised getting in the Enyo 15th in both went the extra distance to get me what I wanted... Impressive.
9 January 2026
Unprompted review
Reply from Richer Sounds - Oxford
Thank you for your wonderful feedback
Excellent service, friendly knowledgeable staff
Excellent service by professional and knowledgeable staff
2 January 2026
Reply from Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Prompt & helpful service
Very straightforward selection and ordering process for buying a 43" TV and soundbar.
And especially helpful over the phone in dealing with a couple of installation problems.
2 January 2026
Reply from Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Ordering and buying the TV was simple
Ordering and buying the TV was simple. Free delivery was arranged in store and was delivered when expected.
1 January 2026
Reply from Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Richer Sounds in Oxford
Have used Richer Sounds in Oxford a couple of times and the experience has been excellent.
30 December 2025
Reply from Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Store manager was brilliant
Store manager was brilliant - really friendly and knowledgeable. Very happy with my product and next day delivery.
30 December 2025
Reply from Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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