Richer Sounds - York Reviews 

Helpful staff, good price and quick delivery.

Hi
Helped a great deal in deciding which purchase was suitable
Also answered any queries what I needed to know

Joe from the Richer Sounds in York was very polite and very helpful.
Sonos had offers on, plus a 2 year warranty. I rang Richer Sounds up and not only did Joe match the Sonos offer he discounted it a bit more too, plus I got a 6 year warranty on the sonos speakers I got from Richer Sounds in York🙂
Thank you, Joe, Aaron, and the rest of the team at the York Richer Sounds branch

Fantastic customer service. Was guides to the best product and kept in touch about delivery - which was quicker than anticipated!

Richer Sounds always delivers on service and choice. They also really know their stuff when it comes to AV tech. If a product is available elsewhere for a few quid less, I'll still go with RS.

Ordered over phone at York store, was provided relevant info regarding specs before purchase by Sean. Ready for colletion as promised. Very happy.

Staff were great as usual but the tv was delivered 24 hours later than booked. Waited in all day wasted a day and then had to cancel and they re arrange the installer who could only fit in the installation in eight days time.

Great price very smooth transaction great friendly communication arranging store collection. Have used several times always been very good.

Excellent company to do business with and would definitely recommend them. Staff are superb.

Very helpful staff eager to talk about various pieces of equipment. Knowledgeable too.

Excellent customer service. We needed a replacement for our radio/cd player. Richer Sounds had a product we liked the look of, at a reasonable price. On speaking to the York branch, the sales assistant said the item wasn't in stock at the branch but they could get one delivered to us. It arrived within 24 hours and we are delighted with it and the service we received.

Great advice and saved £10 as vip. Delivery to home free of charge.
Many thanks

First class customer service, courteous and professional as always.
Genuine price matching, not just pretence and referring to terms and conditions. Wouldn’t shop for my hifi and TV anywhere else.

The sales person in the shop was very knowledgeable and helpful. He gave us unbiased advice regarding our prospective purchase.

We are very happy with the items and have found his advice to be very accurate.

Once again a very positive shopping experience. Great TV too!

Great service, ordered over the phone and spoke to Kevin in the York branch. Very happy to help and completed the purchase after a little difficulty with the payment going through. Ordered on a Tuesday, delivered by Thursday. A****

Superb tv (LG Qned), price and delivery were great. Only issue was with the York branch, who advised me that they had an example of the tv in store for me to view prior to purchase, but having made a special 80+ mile round trip it turned out that they only had a previous years lower spec model on display. Disappointing from a service perspective but took a punt by buying the tv online without seeing it first and have to say it is all I hoped for, so apart from a wasted journey, no real harm done.

V helpful and informative advice. Competitive price and a great warranty.
Welcoming retail environment

One of the best for customer service I have ever encountered. A quick call can get all your enquiries and orders placed. Quick to offer help and future support and their warranty is a huge peace of mind.

Very helpful & easy to deal with, nothing too much trouble. Other retailers could do with some staff training from Richer Sounds !!