Rockstar Games Reviews 1,746

Rockstar give more of you pay more ps4 is not so good as ps5 in weapons and cars also if you have gta5 plus is beter why the game has to be the same you can never win with ps4 dont have hsw Rockstar sucks make the game the same for all players all about the money again

WOW this is best game support service i ever witnessed

i had in 3 years many problems with my gta online account , one time 2023 account got stolen from Modder and support gave me back my beloved gta online account legit level 596.

modders then destroyed or corrupted cloud save 2 times and 1 time some modder destroyed online mode for me completely forcing the game into offline story mode .

everytime the R*support helped me as fast as possible and within couple hours all the problems with my account was solved

Rockstar Games Support is AWESOME very much thank you for Helping me

Hi. I just want to play Grand Theft Auto V. And it says that i can't play, it says. Sorry, we are unable to handle your request at this time. error 1.500.7. And i am about to cry because i spent 30$ just to play. -30$

0 star absolute joke. The game constantly crashing trying to do sell missions game crashes tried to sell 2 separate high end cars and both occasions game crashed and lost the cars and the money it cost to mod them for the sell mission I spoke to silks k and Grace c from rock star support both said they can't sort the issue on live chat and both said they will email me and guess what folks no email I had Grace c on chat when she said I have emailed you I throughly checked my emails spam as well nothing when I told her this she just kept saying I can only continue this through email and cut the chat

Very professional of them

I´ve tried to contact you for.... I dont know.... a year maybe 2 - No luck!
I tried to write under support on your webside- noluck.
I CANT UPEN MY ACCOUNT BECAUSE OF AN OLD EMAIL THAT I CANT ACCES.
I made an new account today but I refuse to pay for all my games AGAIN!!!
PLEASE CONTACT ME and help me!

This is possibly the worst customer service experience I have had to deal with. A mix of automated and unhelpful replies which send you in circles.
Tickets are closed as "Resolved" instantly, and you get an automated response.

I am lost for words!

Horrendous customer service (if you could even call it that), just a load of automated emails that don't actually fix your issue. When the ticket creation system *actually* works, you get a rubbish response saying there 'isn't enough information', then they just close the ticket. The forms for ticket submissions don't allow much information, so how am I able to include all relevant information if the form doesn't have it and you won't let me reply to it? Because once a ticket is closed, it's closed.

Ridiculous service. Didn't have this problem with EA, Blizzard or Steam.

Corrupt and exploited hacked game with racist moderators, admins and management with many in-game issues, problems and glitches/bugs lethargic sickly game - smelly fishy game trashed and recycled you can clearly see and experience the lack of care responsibility and neglect really corrupt from the core and all-round full of cheaters, griefers and hackers a total exploit game.. stay away from it for your we'll being sake and mentality spirit and health it's a real blocker nerve wrecking wreck and extremely annoying

Rockstar games is the worst and I mean worst I can’t migrate my old account I had everything they are the worst ever I’m glad I quit playing there stupid game let them loose money

i beg of you please release gta 6 i have terminal illness and will die in 2 months. i want to play

They've activated a 2FA on my account that I never put in place, and now I'm locked out as many other users. Can't get them to remove it because the automated replies just loop you straight back to the support page, and even then you can't submit another ticket without switching to a different device or browser as it throws up an error.

Please turn the damn sound off!!!! It’s annoying that is the worst updated yall could ever do

Why can't I put 0 starts because rockstar help is literally non-existant. Worst company I've ever had to communicate with. 0 HELP, 0 RESPOND, 0 ARTICLES TO SOLVE YOUR ISSUES. JUST DON'T WASTE YOUR ENERGY

I am a 53-year-old player and I’ve been a loyal customer for years, but Rockstar Support is currently a nightmare. My Gmail was hacked last Saturday. Steam Support was amazing—they verified the unauthorized access and restored my account in record time.
However, Rockstar is a brick wall. I have provided irrefutable proof: official Steam invoices, PayPal transaction IDs, and my verified Steam ID. Even though Steam has already validated my ownership, Rockstar's automated bots (like Alex M. or Tracy D.) keep closing my tickets because I can't remember the exact day I enabled 2-step verification years ago.
It is unacceptable that a paying customer with full legal documentation is being ignored by AI bots while Steam has already solved the same issue. I just want a HUMAN AGENT to look at my PNG invoices and sync with Steam's resolution. My Rockstar ID is ApatxeGaua. Stop the automated loops and help your customers!

THE WORST CUSTOMER SERVICE EVER!
Nothing but automated replies that are completely useless! They've activated a 2FA on my account that I never put in place, and now I'm locked out because I've switched to a new PC. Can't get them to remove it because the automated replies just loop you straight back to the support page, and even then you can't submit another ticket without switching to a different device or browser as it throws up an error. Utter scum!

Horrible support experience. Wont be able to play definitive trilogy i bought. Just because of their impotence.

Had my 2fa authenticator on an old job phone i turned in 4 years ago. Tried to get my account back. Got continously directed in loops with bots and automated answers, never getting any help from actual people. After trying different wording in my tickets and email, they IP-banned me. Ive never experienced this kind of blatant customer-hostile behaviour. Im never going to buy anything from this company again.

I did not log in to my account for a while due to my exams. During that time, without any notification or confirmation sent to my email, my own email address (cesraland@gmail.....com) was changed to an email address I do not recognize (gpztxv7788@...outlook.com). I purchased the game through my own Steam account, I have the receipt, and during the period I played, I was using my Rockstar account linked to the cesraland@...gmail...com address.

I do not want a cheater to unfairly play a game that I purchased. Please help me recover my account.