We have just bought a new dining table & chairs from Roomes, & the customer service is second to none. Our sales advisor was Tony Neill, he spent time explaining the different options available, in a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are totally indebted to Holly Ambrose who was fantastic in getting our home back together after a flood. We have never used an interior designer before, and didn't realise Roomes offered that serv... See more
I came into Roomes Bed Department for some advice re:pillows and helping to improve the quality of my sleep. I had the pleasure of being served by Ricky and Suki who both were very patient as I t... See more
My husband and I visited Roomes recently and were very impressed. Everyone we spoke to was polite and helpful. Jennifer helped us with some dinning room chairs we were collecting and Joanne... See more
Company details
Written by the company
For leather sofas, fabric sofas, dining room furniture, bedroom furniture, beds, kitchen furniture, flooring, carpet & rugs
Contact info
22-24 Station Road, RM14 2UB, Upminster, United Kingdom
- 01708 255300
- reception@roomes.co.uk
- www.roomes.co.uk
4.7
Excellent
207 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely furniture store & very helpful…
Lovely furniture store & very helpful staff, especially Tony who helped us with our sofa purchase. Very professional and friendly
28 June 2025
Unprompted review
Tony the salesman was extremely helpful…
Tony the salesman was extremely helpful and explained everything we needed to know.
28 June 2025
Unprompted review
Tony is extremely helpful and…
Tony is extremely helpful and knowledgeable about the products, never pushy. Great aftercare service.
28 June 2025
Unprompted review
A lovely mirror for my hall purchased…
A lovely mirror for my hall purchased from Roomes with great help and customer service from Tony.
20 June 2025
Unprompted review
Fast & easy
Fast & easy. Tony was really helpful, really polite, friendly and professional. Very thorough.
17 June 2025
Unprompted review
We visited Roomes this morning and we…
We visited Roomes this morning and we were looked after by Ben. He was helpful, polite, friendly and efficient. We did not feel at all pressured into a sale, and appreciated his opinion and information given.We placed two orders immediately
3 June 2025
Unprompted review
New bed.
Great service and listened to our requests. Very knowledgeable on the products.
29 May 2025
Unprompted review
Fantastic service
Fantastic service, Ricky was super helpful and patient, great store
28 May 2025
Unprompted review
Rooms furniture
Salesman Tony Neil was very helpful , spent time with us going through various options for the table and chairs also all after sales options available.
28 May 2025
Unprompted review
Tony Neill was a very friendly man who…
Tony Neill was a very friendly man who helped with our order. Very good communicator and excellent product knowledge. Very good experience, thank you Tony.
27 May 2025
Unprompted review
Great service from Roomes
Tony Neill provided a top class service for ordering our new sofas. He went above and beyond and extremely knowledgeable. Thank you for your help in getting the sofas we wanted.
26 May 2025
Unprompted review
Friendly and helpful chat from Tony
Friendly and helpful chat from Tony. Excellent assistance and able to answer all queries
24 May 2025
Unprompted review
Purchase of sofas
Fantastic service, knowledgeable, spent time telling us about the different sofas available, excellent
14 December 2024
Unprompted review
Excellent service Ricky provided
Excellent service Ricky provided, he knew exactly what was needed when we attended today.
His knowledge on what is the best mattress was outstanding and really helpful
Couldn’t be happier
16 May 2025
Unprompted review
Bought some chairs
Bought some chairs from Tony Neill in Roomes stores today. He has been very helpful and pleasant, helping us out.
Great service
10 May 2025
Unprompted review
Ben at Roomes Furniture is your go to…
Ben at Roomes Furniture is your go to for expert help with your furniture choices, nothing too much trouble, from start to finish the process has been made seamless and stress free. In fact all staff were friendly and extremely knowledgeable. Would highly recommend, always try to shop local.
8 May 2025
Unprompted review
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