Had money coming out my bank for a few months now totalling up to £177 altogether. I emailed them asking for a refund. The lady in question replied saying that my subscription had now been cancelled b... See more
Savingshield
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See what reviewers are saying
I was applying for a loan and was asked to verify my card and that only 14 pence would be taken from my card. No loan happened and low and behold PDF saving shield started to take £29.65 from my acco... See more
Oh my god, x2 transactions today taken out of my bank account for £29.50. This is ludicrous I have not subscribed to this company nor did I receive any documentation or emails related to subscriptio... See more
Who the fxxk are these taking a debit card payment from me of 29.50. Funny when I go to website and press forgotten password it says no user found.. yeah because I never even signed up to anything I'm... See more
Fuming
Took money without me even knowing it was going to happen i dont ever remember signing up to this or consenting for money to be taken. Emailed them about it waiting for a response
30 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Fraudsters
They have somehow taken £29.50 out of my bank and when I have emailed their support team explaining I have no knowledge of ever consenting to this or singing up to anything and asking for a full refund they have said it’s out of the ‘14 day cooling off period’ so will not refund me at all.
Shocking, I will be reporting and taking further!
1 August 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Fraudulent company
This company deducted £29.50 from my bank account today. They took 0.14p on the July 4. I tried applying for a short term loan and was being redirected. They duped me into signing up with my bank account details. They have various website affiliations for example Onsavings.com.
Check out their Reddit threads.
When I spoke to Natalia from saving shield this morning she said they are affiliated with different companies. Gave me a load of B.S about not ticking a box to receive marketing email. When you go on to their website to reset password, “we can’t find the page” message comes up. I raised this with Natalia who said she will pass on to management. Look at their companies house information, they are using a property as a registered address that is on sale. Saving shield are trading as pixel marketing limited.
My advice, cancel subscription with the company, and ask for confirmation and call your bank to raise a dispute. Saving shield have 1 month to take funds from pending. I am still waiting for confirmation that the subscription has been cancelled. I will be doing a subject assess request.
Editing: nonsense reply from saving shield.
31 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
This company is a disgrace..
This company is a disgrace..
stop robbing people.
They have taken 29.50 out of my account today which is by coincidently is 14 days since I'm supposed to have signed whatever and I told them i want my money back
there reply was it's over the 14 day cooling off period.
whats wrong with this country this is legalised robbery
I am taking this legal
31 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Woken up to &29.50 taken from my…
Woken up to &29.50 taken from my account no idea who they are but I’m a single parent and that was the only money I had
Absolutely devestated I’m contacting police this morning
31 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Fuming!
Fuming!
I cancelled the monthly fee last month after not knowing 29 50 would be going out of my account every month.... however low and behold it has gone out again!
Money has been taken without authorisation, which is illegal!
28 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Pure scumbags
This is a scam company, somehow they get hold of your account and than they steal £29.50from it. When you speak to them and ask what it is for (bear in mind never ever heard of them!!!!) they make up some bulls*** story that you signed up to this fantastic (NOT!!!!) subscription. I have reported them to action fraud and I suggest everyone else do the same as this scumbag company needs closing down!!! They got no shame whatsoever!!!! BE VERY VERY AWARE OF THEM AND RUN FAR AWAY FROM THEM AS FAST AS YOU CAN!!!!!!
28 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Robbed of my money
When applying for a loan, I was fraudulently signed up to whatever this service is and 29.50 taken from my bank leaving me overdrawn when things are already tight. Have been in tears on the phone to this company but received no help! Reported to banks fraud department.
28 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Absolutely awful!
Absolutely awful!! Keep taking money out of my account when I didn’t sign up and are refusing to refund me when it was the last bit of money I had in my account! Said been over the free trial even though I didn’t sign up. Reporting as fraud to the bank. Disgusting service
28 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Omg this company has taken 29.50 out of…
Omg this company has taken 29.50 out of bank I don't even know who they are I want my money back I have mental health problems they took my last bit of money I don't even know who they are I no have no money to get electric I will now report this as fraud how do u sleep at night I've reported u I want my money now
28 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Oh no no no
Oh no no no! Woke up to find this company has taken £29.50 from my account. I have no idea who they are and why they would take money from my account. Judging from all these other reviews I’m not the only one duped by a fraudulent company. I can’t afford to have these scam artists taking chunks of money from my already tight budget.
I have no reference number and no correspondence whatsoever. I’ve never heard of this company and I’ve never seen the website before. I’ve filled in your form now without a reference number as I do not have one. People must be passing on my details. I look forward to my refund.
28 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Misunderstanding made good…
After an initial mistake they rectified it with good manners and professionalism
21 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Taken 29.50 which was not authorised…
Taken 29.50 which was not authorised only 14p I want my money back as I did not authorise this
21 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Taking Payments without consent
I tried contacting your office a couple of times but there is no answer. I previously spoke to a member or your team on 31 May 2023 following you taking a payment of £29.50 from my bank account without consent or authorisation.
The lady I spoke to on 31 May apologised, and told me that she would ensure that she would ensure everything was cancelled and going forward no further funds would be requested. Furthermore, she would arrange for the £29.50 to be refunded back to me immediately. The refund was processed and I received the funds back a couple of days later.
However, on 14th July 2023, you have gone and taken another £29.50 from my account without my consent. It is currently in my pending transactions and I do not want these funds leaving my account.
I have sent an email to your support email attaching images of emails confirming the cancellation and refund from the 31st May 2023 and a screenshot of the pending transactions from my bank account now.
As this is now the second time you have taken funds from my account without consent, despite a payment block being in place (your requesting funds under different names) I will be taking this further with the Financial Ombudsman Service.
14 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Well.....
Well...... Don't know where to start tbh...
I've been scammed by you guys twice now and two other company's that are probably with yous...
I called yesterday and they said they would refund the full amount and I emailed you guys for receipt for prove for my bank and now you guys are saying that I'm not getting a refund unfortunately I will be taking this further unless you give me the refund in full.. Now I can't use my money because it will be taken out.. I'm fuming.. Please get this sorted other wise I will have to go to the fraud team and tell them what's happened my bank knows already.....
16 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Taken 29.50 from my bank account
Taken 29.50 from my bank account, they make it very difficult for you to know you have signed up to your ther fraudulently activity. I told them I have mental health issues and I will now have a direct debit that will bounce but put the phone down on me. I am now going to the FCA and the contact action fraud. Looking at the reviews they need to the stopped
15 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Fraudsters
Agreed to a 0.14 charge to be taken out of my bank account on 13/07/2023 when applying for a loan with them to verify my account. They have now also taken £29.50 out of my account, which I never agreed to. I am now contacting my banks fraud team to get this sorted. Absolutely disgusting behaviour
16 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
I was signed up for this as it was…
I was signed up for this as it was mandatory on a loan application I cancelled the subscription the day after once I realised what it was and wouldn’t let me log back in because I had cancelled when I realised they still took money out my account I contacted their email and was told it hadn’t been cancelled within 14 days so they wouldn’t issue a refund I replied back saying that was impossible because I cancelled les than 24 hours after and they never replied to me?disgusting company.
13 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Same as everyone else taking money out…
Same as everyone else taking money out of my account with not realising when trying to get a loan absolutely disgracefully should be more aware to people about this website 2 lots of payments taken and I did report it the first time
15 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
When will i be receiving my refund so i…
When will i be receiving my refund so i can feed my child??????
14 July 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
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