Had money coming out my bank for a few months now totalling up to £177 altogether. I emailed them asking for a refund. The lady in question replied saying that my subscription had now been cancelled b... See more
Savingshield
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See what reviewers are saying
I was applying for a loan and was asked to verify my card and that only 14 pence would be taken from my card. No loan happened and low and behold PDF saving shield started to take £29.65 from my acco... See more
Oh my god, x2 transactions today taken out of my bank account for £29.50. This is ludicrous I have not subscribed to this company nor did I receive any documentation or emails related to subscriptio... See more
Who the fxxk are these taking a debit card payment from me of 29.50. Funny when I go to website and press forgotten password it says no user found.. yeah because I never even signed up to anything I'm... See more
SHOCKING
Following this company contacting me on Monday having read my recent reviews, they promised that they had processed a refund to me which would be received in 3 working days.
Imagine my surprise to wake up this morning to be met by ANOTHER card payment showing deducted from my account today for £29.50!
Unbelievable
29 June 2023
Unprompted review
Reply from Savingshield
If you have any further questions or queries, please do not hesitate to contact us on 0330 350 2551 between 8 am and 6 pm Monday to Friday.
Sincerely,
Monster Savings
Disgusting
Have taken £29.50 from my bank account with no warning. No emails or letters with any account details. I literally dont have an account with this company so how can i cancel anything. Disgusting. Contacting my bank ASAP
26 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Scammers
Yet another case of money taken from my account without me having any idea who the company are and never having used the service. Full refund please.
24 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Total scammers
Total scammers, have taken £29.50 from my account with no authorisation from me! I have absolutely no idea who this company are! My bank has been contacted and I have reported them to the police and my card cancelled! Total fraudsters! How is this company still scamming people with all these horrendous reviews!!!!
You have once again used your standard reply, I was applying for a loan with minty loans and you a completely different company have taken money out my account! I did not sign or agree to anything with yourselves you have unlawfully taken money from my account and many others by looking at these reviews! I do not have one single email or correspondence with you despite apparently signing up to your service and you say you will message me directly and surprise surprise you haven’t sent me anything! You clearly are a scammer and are preying on people! I will continue with my claim with the bank and report to the police!!!
20 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
scammers
Like many other people here they took 29 out of my account without consent. I expect the generic response will pop up but I will not be dealing witht hese scammers. NO, THE FEES ARE NOT VISIBLE I will be contacting my bank directly to cancel and refund transaction adn reporting you for fraud.
UPDATE: Since positng this review, 2 things have happened.
1/ My bank were able to refund the money for me, knowing that this was a scam. For that reason I have no need or wish to enter into any kind of communication with these scammers.
2/ These scammers have marked my review as not genuine, because I refuse to enter into any communication with them. Trust Pilot have been sent a screenshot of my bank statement showing the payment being taken, and I have explained I do not have any documentation, reference numbers, contact etc from these scammers because I never subscribed or opened an account.
Oh and I never recieved any message from these scammer as they said they had sent before. They are obviously very well versed in how to mitigate these honest reviews of their activities.
20 June 2023
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
F****B*****s taking money out of my…
Fu***********s taking money out of my account f***want my money refunded
16 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Like all the other reviews here I tried…
Like all the other reviews here I tried for a loan which I didn’t get to find I have had money taken off me this is ridiculous I never agreed to this and I want my money back ,.. you have been reported
Update got the standard reply from saving shield and I provided the information they asked for and now I’ve heard nothing back
16 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Terrible company took money from my…
Terrible company took money from my bank without me consenting , robbers
16 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Do not have an account and have taken…
Do not have an account and have taken money out of my bank this morning!
*update. My review is being flagged and I’ve heard nothing back!*
16 June 2023
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
I have no idea who this company is
I have no idea who this company is, disgrace they are still trading after these horror reviews like the one I'm leaving. Tried to log into the account I supposedly have and no sign in possible as I never made an account, click the reset password link just to double check I didn't make an account, low and behold it's a broken link. Scumbags to the highest degree give me my money back
Edit after reply: hahaha biggest joke I've heard, try replying back to my countless emails instead of putting your pathetic generic replies on here. Bank, police and fraud advice have all been contacted now refund me my money, thieves
16 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Had £29.99 taken out my account for absolutely nothing
Had £29.99 taken out my account don’t have a clue what’s going on now I can’t feed my sons expos full refund I’m absolutely disgusted and beyond believe
Where is this private message??? Scammers clearly
16 June 2023
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
I have been charged £29.50 3 times by…
I have been charged £29.50 3 times by this company I have been refunded and cancelled this by the bank but they have twice altered their name and have taken a third payment out of my account, I have raised this issue again with my bank hoping for my refund and I am cancelling my card and getting a new one. I do not know this company I did not sign up. Scammers!
14 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
First I knew about this company was…
First I knew about this company was when they took £29.50 from my account2/6/23 I contacted them to see what the hell was going on it took over a hour to get through even though I was 4th in queue to have a very rude man talk to me like I was a piece of muck on his shoe and whatever it is was meant to be cancelled only to find on 12/6/23 they have taken this amount again DO NOT trust this company they are scammers like people can afford to lose this sort of money
12 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Please tell me why money is coming out…
Please tell me why money is coming out of my account twice now how can I get in contact with someone to stop this
Please tell me how I find the message
13 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Charged £29.99 and didn’t request this…
Charged £29.99 and didn’t request this apparent service. This company attached to other online websites as a pop up covertly, and I only became aware of the name savingshield when the amount was taken from my bank account.
12 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Was charged 29.50 and I didn’t even…
Was charged 29.50 and I didn’t even sign up it’s a complete scam called customer service to be told I can’t have a refund I haven’t even got an email or anything saying I have signed up total disgrace and I will be taking it further
9 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Alot of money taken from my account…
Alot of money taken from my account even though i did not agree to this disgraceful
7 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Took money £29.50 nd I never signed up. Then refuse to return as they say I'm out of 14 day period, never knew I was even signed up!
Took money £29.50 nd I never signed up
Took money £29.50 nd I never signed up. Emailed no reply.
I shall be reporting ! This is scandalous when people are struggling massively
I WANT MY Money BACK !
They then removed tmy previous review. Emailed me stating I cannot have money back because I am out of the 14 day period ! I had no idea I had signed up the first place. Never heard of them ! Shocking.
I want my money returning ! What a con !
*Reply States full refund be given but then in email state they can't give one.
Rubbish ! I did not sign up to this service !
26 May 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Going to have to report to financial…
Going to have to report to financial conduct authority as like many others they have taken £29:50 from account trying to say I have subscribed to them, never heard of these people don’t know what it is, I am registered disabled so cannot afford to lose this money. Am now having to report fraud to my bank And take this to a civil court to claim my money back aswell as compensation for the worry and stress caused as they don’t reply to any correspondence. Avoid these thieves preying on the vunerable at all costs.
2 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Didn’t agree to anything and still…
Didn’t agree to anything and still money taken from my account. Absolutely devastated.
2 June 2023
Unprompted review
Reply from Savingshield
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
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