SBS Insurance Reviews 

My experience with Michael
Was very professional and good

Great service from Fatima and the team at SBS. My claim was sorted out in a matter of day's. Loraine Henshaw

Excellent company, nothing is too much bother and very efficient, claim was handled very quickly

The professionalism of Amy her knowledge and understanding of the claim I made made it so easy hassle and hassle free, if I could rate Amy more I would a pleasure to deal with from start to finish.

Thank you Amy

Amy was very professional and curious. I explained that I had anxiety due to resent personal issue. She made me feel at ease and didn’t try to rush me when asking questions. When I rang to return her call she had made note on my claim that she would always take my call, so that I didn’t get stressed having to explain my situation again
I feel that she made my experience less stressful . Would recommend using this company to anyone

SBS insurance has very recently handled my home contents claim on behalf of Churchill Insurance.
The reason for this claim was very traumatic, and potentially life threatening, and Millie handled it all very professionally, but with tremendous empathy, she listened to my waffling the day after it happened, when I was very much in shock, she sympathised, but got straight on to sending the correct people out to survey and assess what needed replacing etc. They all came within 48 hours and were also gentle and caring.

I highly recommend this prompt and caring company.
Thanks again Milly (for the 100th time!)

Thank you so much for handling my claim. Katie Cox made everything so easy and guided me the process explaining everything to me. My claim was set within 24 hours. Amazing experience. Thank you.

Fatima was brilliant. She was able to sort our claim 895485 within 2 days.
Highly recommend the claims procedure

Michael, the person I spoke to, was very helpful and understanding. The process was efficiently handled.

Vicki was professional and helpful throughout the process.
She explained my options clearly, and kept me informed at every stage.
At the start of each telephone conversation she checked that it was convenient to talk; I appreciate that.
My ring arrived when planned and it's lovely.
Thank you.

Super fast service, all made so easy by Daniel White.
Thanks

The Experience was painless and easy , when they said they would phone back they did and the whole process took 24hrs . 10/10 from me

A very swift service. Was dealt with quickly and professionally by George. He explained all the stages very comprehensively and always ensured understanding. Claim dealt with and settled within 3 days. Completely exceeded expectations.

Dealing with Felix was a pleasure ( reference 891681). He kept us up to date and pulled a rabbit out of the hat to get our item fixed in a short time scale .
Many thanks

Great service by all, prompt reply, situation explained and sorted would highly recommend you all 🙏

From submitted claim to near completion took approximately 4 days and I delayed this by 2 days as I needed to supply evidence.
George was amazing and very quick to complete my off.
Excellent seamless service .

Very smooth claims process once insurer agreed the claim. The claim was for a lost wedding ring and the process was clear and dealt with swiftly with funds in my bank account within days. Felix was polite and helpful and fully understanding of the situation. Claim 892879

Rohan T was excellent in helping with my claim. He was v empathetic to the reason of claim. Provided clear guidance on what I needed to do. He followed up on promised actions znd came away feeling so relieved. It's refreshing to experience such a smooth trusting claim experience which helped so much in relieving stree caused by the overall reason for the claim and lack of support from other companies. Thanks again

Impressed by speed and efficiency as well as generally friendly interaction. Took time to explain what was happening as well being efficient

Reported I had ruined a PC with coffee spill on a Friday, and by following Friday had a new replacement PC! Amazingly good service!