Scenicinsurance Reviews 

1,294
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and supportive staff members for providing clear guidance, making interactions pleasant, and ensuring the entire process feels effortless. People consistently mention the highly competitive prices and excellent value for money, noting that policies are easy to set up online or over the telephone. Some reviewers were not happy with unexpected price increases or sudden cost adjustments experienced during policy renewals or modifications. A few people also mentioned occasional difficulties getting through on the phone or dealing with automated answering systems before speaking with an agent.

What people talk about most

Price

People report positive experiences with price, often noting that quotes are extremely competitive and... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

User experience

Consumers find user experience to be very satisfying, noting that the online application and website are... See more

Service

Reviewers mention positive feedback about service, highlighting fast, efficient, and thorough support from... See more

Customer service

Users describe positive interactions with customer service, highlighting very helpful, informative, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more

Company replied

Rated 5 out of 5 stars

Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

The lady we spoke to was absolutely brilliant, I wish I'd taken down her name, she made the whole process so easy and she got us a brilliant deal. I would definitely recommend this company as I will b... See more

Company replied


Company details

  1. Money & Insurance

Scenic insurance

Written by the company

Motorhome and Camper Van Insurance Specialists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.7

All reviews

(1,294)

253 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for taking the time to share such lovely feedback!

We are thrilled to hear that you had a great experience with our team and found our staff so helpful.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 5 out of 5 stars

Better price than current insurer with…

Better price than current insurer with Axa. But same benefits.
On line application straight forward.

8 August 2026
Scenicinsurance logo

Reply from Scenicinsurance

We truly appreciate you taking a moment out of your day to leave us this feedback. It is wonderful to hear that your online registration was entirely trouble-free, and we are delighted that we could match your existing level of cover while delivering a much more competitive premium. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Scenic

Rated 5 out of 5 stars

Great price

Went through Confused.com was the best price for great cover

6 August 2026
Scenicinsurance logo

Reply from Scenicinsurance

We are so grateful to you for sharing your experience with us. It is brilliant to hear that our policy stood out on the comparison site by offering cover at an incredibly competitive rate. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Scenic

Rated 4 out of 5 stars

Good service

Good service, a bit difficult to get through on the phone tho.

7 August 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to leave your feedback.

We're pleased to hear that you were happy with the service you received. We're sorry to hear that you found it difficult to get through on the phone, and we appreciate you bringing this to our attention. We continually review our service to improve the experience for our customers.

Thank you again for your review.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Vicky @ Scenic

Rated 5 out of 5 stars

The lady that felt with my enquiry was…

The lady that felt with my enquiry was brilliant

6 August 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your lovely 5 star review! We're delighted to hear that the lady who handled your enquiry provided such brilliant service. We’ll be sure to share your kind feedback with the team, as it’s always great to know when our colleagues have made a positive difference.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Kirsty @ Scenic

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to leave us a review.

We’re delighted to hear that you received friendly and great service from our team. We appreciate your feedback and are pleased that we could provide a positive experience.

If you have any further questions or need any support with your insurance, please don’t hesitate to reach out. Our team will be happy to help.

Kind regards,
Rachel @ Scenic

Rated 5 out of 5 stars

SCENIC Motorhome Insurance (give it a try)

Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I could obtain a quote online or by telephone if I wished. Due to the pleasant manner in which I was being treated I decided to obtain a telephone quote there and then. The first quote was slightly higher than expected and I stated that I did not wish to accept it. The SCENIC member of staff then advised that she would try a different Company and the quote was much better. I would strongly recommend motorhome owners to consider contacting SCENIC Motorhome Insurance for a quote.

28 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to leave us such a detailed review.

We're delighted to hear that our team was able to provide helpful, friendly service and that you felt under no pressure throughout the process. It's great to know we were able to find you a more suitable quote, and we truly appreciate your recommendation to other motorhome owners.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards,
Rachael @ Scenic

Rated 5 out of 5 stars

Many thanks

Many thanks

3 August 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to leave us a rating.
We are incredibly grateful for your support and are so glad that you had a positive experience with us.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Scenic

Rated 5 out of 5 stars

Brilliantly

Brilliantly

10 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your fantastic 5 star review! We’re delighted to hear that you had such a positive experience with us.

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards, Kirsty @ Scenic

Rated 4 out of 5 stars

The second conversation was better

The second conversation I had about my renewal was better than the first. During my first call the advisor kept interrupting & cutting me short.

27 July 2026
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Reply from Scenicinsurance

Thank you for sharing your feedback with us.

We are glad to hear that your second call was a much better experience, but we are very sorry to learn about your initial conversation. Being interrupted and cut short is certainly not the standard of service we aim to provide, and we understand how frustrating that must have been for you.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 5 out of 5 stars

It was easy

It was easy, very helpful and quick.

2 August 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for leaving us a review.

We're thrilled to hear everything was easy, quick, and very helpful for you! Making things smooth and fast really brightens our day.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for leaving us a review!

We're so glad you found getting a quote quick and easy.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 5 out of 5 stars

Great service

21 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to share your feedback.
We are pleased to hear that you had a positive experience and felt well looked after by our team.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Scenic

Rated 5 out of 5 stars

Ease of use

Ease of use, value for money

28 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your great 5 star review! We're delighted to hear that you found our service easy to use and good value for money!

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards, Kirsty @ Scenic

Rated 5 out of 5 stars

Renewing my Policy via a Phone call

Very easy renewing my Policy over the phone,

27 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking a moment to rate us.
We are so pleased to hear that continuing your cover with us over the telephone was a completely smooth and simple process.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Scenic

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your 5 star review and feedback! We're delighted to hear that you found the process easy to use and that our prices were competitive.

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards, Kirsty @ Scenic

Rated 5 out of 5 stars

Easy to insure

Easy to insure

19 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for sharing your positive rating with us.
We are glad to hear that arranging your coverage with our team was completely straightforward and stress-free.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Scenic

Rated 5 out of 5 stars

Brilliant service

Brilliant service

19 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

We are incredibly grateful for this positive feedback.
Our team is delighted to hear that you experienced top-tier assistance with our company.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Scenic

Rated 5 out of 5 stars

Spot on

Spot on, no dramas

18 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for sharing your feedback with us.

We’re really pleased to hear that everything was spot on and that you had a smooth, hassle-free experience. We aim to make arranging insurance as simple and straightforward as possible, and it’s great to know we delivered a service that worked well for you.

We appreciate you taking the time to leave a review and thank you for choosing us.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!


Kind Regards,
Laura @ Scenic

Rated 5 out of 5 stars

Friendly

Friendly, non pushy & good price.
Definately recommend

21 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to leave us a review!

We're delighted to hear that you found our service friendly, helpful, and non-pushy, and that you were happy with the price offered. It's great to know you had such a positive experience and we really appreciate your recommendation.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.

Kind regards,
Rachel @ Scenic

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