⸻ I had a wonderful experience working with Jhen. She was an amazing agent who guided and supported me every step of the way with the house. Her professionalism, patience, and dedication made the... See more
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Company details
Contact info
Great Titchfield Street, W1W 8AX, London, United Kingdom
- hello@scraye.com
- www.scraye.com
Replied to 77% of negative reviews
Typically replies within 48 hours
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This company is the perfect place
This company is the perfect place! I have been speaking with Eduard who is one of the nicest people I have ever spoken to.
He should deserve an award for his outstanding services!
Scraye is a trustworthy source of…
Scraye is a trustworthy source of rental search and the agents there are super helpful. I’ve asked a lot of questions and Dora has been very helpful throughout my enquiry. I felt she really took care of me and was patient in answering all the questions of minor details. Great service provided and I very much enjoy talking to her. They have many quality listings around in London and the platform is clear and easy to use.
Professional and responsive
The people at Scraye have always been very helpful and responsive whenever I looked for a flat to rent in London.
So much that I reached out to them (Eduard specifically) to help me buy a house in the future.
Highly recommend!
Great experience as First time Renter in London
As a first time renter in London, Luis has been there for me every step of the way. Everything from booking viewings, suggesting other properties, helping with the booking procedure and just his simple unbiased opinion on things. The journey has been great. Would recommend and would contact him again!

Reply from Scraye
Thanks Luis!
Luis was a great agent to work with, he scheduled a prompt virtual tour viewing and was able to get quick answers from the landlord about my specific requirements. I would be happy to work with him again in the future!

Reply from Scraye
Best Accommodation Provider in London
Shout out to Eduard and the team at Louis House. We have placed multiple interns at their properties all with fabulous feedback. Not only is the location great, but the entire team is communicative and through in answering all our questions.

Reply from Scraye
A big shout out to Maria
Both myself and my Son have been dealing with this company.
At the time my son lived in the USA and was looking at renting an apartment from them.
My number had been put down as telephone contact and my son put his email address.
At the start of the process we had a number of occasions where we was promised that different information would be sent and wasn't.
After a few failed attempts, I called them and was put through to a lady called Maria, I explained how difficult it was to organise due to my son being abroad and also how we had been promised a number of times that info etc would be sent but it never arrived.
Maria took ownership of this and was fantastic, her communication was excellent, and she followed through on everything she said she would.
So this review is to make the company aware that if all there staff was as good as Maria they wouldn't have frustrated customers.
It has been an absolute delight…
It has been an absolute delight collaborating with Scraye with special mention to Eduardo, Maria, Judy, Hani et al., and our experience has been nothing short of exceptional. Their professionalism, expertise, and commitment make them incredible to work with.
Luis was extremely helpful offering a…
Luis was extremely helpful offering a virtual viewing of the flat I was interested in, and then helping me with the process of making an offer.
Eduard has been amazing support during…
Eduard has been amazing support during a few offers made through their website.
Luis - a personalized, well-rounded experience
I couldn´t have had a better experience with Luis. As an international student looking for a property during the busiest time in London, Luis made this hard task a seamless experience. He is very understanding of the customer´s needs and specifications, identifies with and understands the client, and is very attentive in responding and actively looking for the very best available option. Luis put all his effort into finding the best property and had a wonderful attitude and disposition, despite changing apartments last minute several times. He established a comfortable environment, allowing me to fully personalize the experience to my liking. Luis is what you look for in someone helping you find the best deal.
Ghazal and the team were great in…
Ghazal and the team were great in guiding me as a first time renter in London. They were always super nice and responsive on the phone.
Luis has given me some useful…
Luis has given me some useful suggestions and really helped me a lot
Thanks Weijia & Ghazal !!!
I would like to thank the team and specially Weijia & Ghazal for making the process really smooth. They went beyond their usual schedules to help me move in on time.
We had the pleasure of working with…
We had the pleasure of working with Scraye and it was a positive experience. A special shout out to the operations team for their help, and Luis, who went above and beyond to connect our businesses together and ensure seamless communication between our teams. Luis' prompt responses and willing to listen approach also made the partnership smooth and successful. Thank you the entire team at Scraye for the outstanding service.
Luis Ramirez super professional
I had the chance to collaborate with Luis Ramirez! Super professional and great platform
We had a great experience
We had a great experience, Luis was very kind and professional.
We would like to rent a studio in Wembley and Luis kindly helped us and was super efficient. Really recommend!
Luis helped me he is very helpful and…
Luis helped me he is very helpful and kind thank you
Perfect Example of Assistance
It has been a great working experience with Scraye. I have got the best assistance from the sales manager, Eduard also known as Eddie. I will give more than 5 stars to his service and timely response. Great Support and helped me out with all the possible solutions.
Dealing with Scraye is great
Dealing with Scraye is great! They are always kind and available at any time from early morning to the evening. I’m working with Eduard Pistea all the time and he has been an absolute legend in handling various situations.
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