Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exac... See more
Location
Switch locationUnit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB
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See what reviewers are saying
My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way. We had a very pl... See more
Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.
Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so... See more
Company replied
Company details
- #256 of 396 best companies in Home Furniture Shop
About poltronesofà - Leicester
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, United Kingdom
- 0191 731 3300
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The staff were brilliant especially D
The staff were brilliant especially D
He went above and beyond
There was another guy forgot his name but he went through the finance he was
Helpful it was a good experience
They are an asset to the company
And they need to be told how well they did
We were well looked after by efficient…
We were well looked after by efficient staff in store, ordering process went well & sofa was ready in the time stated.
Delivery service was good & the team were quick & efficient
The text stating delivery time were…
The text stating delivery time were sent out in plenty of time for delivery times.
The delivery men notified me of expected delay and gave me an exact time of delvery and kept to it.
Very helpful knowledgeable assistant…
Very helpful knowledgeable assistant made the experience extremely easy
THE RECEPTIO N AND SERVICE I GOT FROM…
THE RECEPTIO N AND SERVICE I GOT FROM SPENCER WAS BRILLIANT KNEW EXACTLY WHAT NEEDED . he was so friendly and there. was no rush. i am so loojomg forward to getting my furnuture, please thamk spencer for me,
May use AI-assist with repliesRead more
The store staff are very friendly and…
The store staff are very friendly and approachable.
However, after ordering 2 items, the first item arrived without it's feet, and still after 2 months I'm still waiting.
The second item arrived and one of the motors was not attached, still waiting the conclusion of this one.

Reply from poltronesofà - Leicester
Salesman was very professional in his…
Salesman was very professional in his knowledge of our needs
The sales persons Spencer and Ali were…
The sales persons Spencer and Ali were very helpful in helping me choose my new sofas I would recommend anyone who wants new sofas to visit the store in Fosse park Leicester thumbs up 👍
Total Satisfaction
At this moment in time I cannot comment on the couch I purchased as I am awaiting my order. I can say when I entered the store I recieved a warm welcome the assistant was very helpful, patient,and all questioned answered. At NO time did I feel uncomfortable in fact whole experience was very relaxing.
Good customer service
The staff were professional, polite and friendly. Ali is a born sales person who has good customer service skills that makes you feel valued and respected by allowing you all the time you need to make an informed decision about the product
The delivery service was explained and although it’s 3-6month wait, I’m hoping it will be worth it.
The sofa was delivered on time and…
The sofa was delivered on time and unwrapped outside. The delivery men were very pleasant and helpful. They fully installed the sofa and took all packaging away with them. Very pleased with the sofa.
Great customer service
Great service received by Abdul who did everything possible to meet our needs and made our experience stress free and relaxed … cannot wait for delivery of our beautiful sofa and snuggle chair 😀👍🏻
Great delivery service
My mum said the delivery guys were brilliant and did an excellent job when they couldn't get the visa in front door they went round to the back door no problem .one even held mums dog on the lead while she fetched an extension lead for the recliner well done x
Ordering our Suite was very easy and…
Ordering our Suite was very easy and the delivery was excellent, the delivery guys were very professional and polite. Will use you again and recommend to others.😀
Very helpful towards customers and…
Very helpful towards customers and explaining everything so that you know the product.
It was delivered on time on the day
It was delivered on time on the day. Nice guys, smooth delivery.
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